hospital liaison Work, Jobs in basingstoke (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
3d
Reception and Administration Assistant
First Call GP Limited t/a Winchester GP —Winchester
- £15 - £17 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- GP surgery experience
- Work from home
Quick apply
1d
Learning Disability Hospital Liaison Nurse
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Winchester
- £39,959 - £48,117 a year
- Full-time
- Microsoft Office
- Computer skills
- Leadership
4d
Patient Transport Liaison Officer
EMED Group —Farnborough
- £13.50 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Healthcare Science Practitioner
Royal Surrey NHS Foundation Trust —Guildford
- £41,957 - £50,387 a year
- Full-time
- Engineering
- Bachelor's degree
- No degree
1d
Registered Children’s Nurse (Bank)
Circle Health Group —Basingstoke
- Up to £25 an hour
- Part-time
- Paediatrics
- Communication skills
- Nursing
- Annual leave
Head of Service for Adult Community Health Services
Royal Surrey NHS Foundation Trust —Godalming
- £81,774 - £93,879 a year
- Full-time
- Management
2d
Ward Receptionist - Casic Surgery B2
Royal Surrey NHS Foundation Trust —Guildford
- £26,618 a year
- Full-time
1d
Senior Support Worker (Children’s Home)
Storyy Group —Reading
- £31,000 - £33,500 a year
- Full-time
- Childcare
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Medical Equipment Technical Lead
Hampshire Hospitals NHS Foundation Trust —Winchester
- £49,387 - £56,515 a year
- Full-time
Consultant Psychiatrist, Liaison - RSCH Service - 12 Month FTC
Surrey and Borders Partnership NHS Foundation Trust —Guildford
- £113,565 - £150,569 a year
- Full-time
Patient Liaison - Customer Services Advisor
Nuffield Health —Woking
- Up to £27,000 a year
- Full-time
- CRM software
- Social media management
- Salesforce
- Employee discount
- Gym membership
Receptionist – Weekend
Vets Now —Guildford
- £14.05 an hour
- Weekend availability
- Annual leave
9d
Manager
Systematic —Farnborough
- Full-time
- Hybrid work
- Military
- Leadership
- Employee discount
Social Care Practitioner (Mental Wellbeing Service)
Royal Borough of Windsor and Maidenhead —Maidenhead
- £26,895 - £30,132 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
4d
Frailty Practitioner
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Valley Park
- £39,959 - £48,117 a year
- Full-time
- Bachelor's degree
- No degree
- Care plans
14d
Principal Physicist Radiation Protection
Royal Surrey NHS Foundation Trust —Guildford
- £59,798 - £67,020 a year
- Full-time
1d
Deputy Clinical Lead
The Rosemary Foundation —Petersfield
- £39,959 - £48,118 a year
- Part-time
- Driving
- IT
- Hospice
- Free parking
- Health & wellbeing programme
Quick apply
9d
Community Staff Nurse
Frimley Health NHS Foundation Trust —Farnham
- £19,757 - £24,050 a year
- Part-time
- Care plans
- Leadership
- Nursing
7d
Consultant in Perinatal Psychiatry Clover ward MBU
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Winchester
- £109,725 - £145,478 a year
- Part-time
10d

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hospital liaison jobs near basingstoke

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
3 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

hospital liaison jobs in basingstoke

Contact Centre Liaison Manager

Reception and Administration Assistant

Learning Disability Hospital Liaison Nurse

Patient Transport Liaison Officer

Healthcare Science Practitioner

Registered Children’s Nurse (Bank)

Head of Service for Adult Community Health Services

Ward Receptionist - Casic Surgery B2

Senior Support Worker (Children’s Home)

Medical Equipment Technical Lead

Consultant Psychiatrist, Liaison - RSCH Service - 12 Month FTC

Patient Liaison - Customer Services Advisor

Receptionist – Weekend

Manager

Social Care Practitioner (Mental Wellbeing Service)

Frailty Practitioner

Principal Physicist Radiation Protection

Deputy Clinical Lead

Community Staff Nurse

Consultant in Perinatal Psychiatry Clover ward MBU

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