Customer consultant Work, Jobs in Bath, Som (with Salaries)

Clinic Coordinator
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
17h
Universal Banker
HSBC Global Services Limited —Bristol
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Travel Consultant - Yate
Hays Travel —Yate
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Internal Sales
KGE Consultants Ltd —Trowbridge
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- AWS
- Free parking
Quick apply
Receptionist and Support Administrator - Ophthalmology Outpatient
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,272 a year
- Part-time
- Computer skills
7d
Data & AI Consultant
Pax8 Global —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
Sales Consultant DF
Diamonds Factory (Neve Jewels Ltd) —Bristol
- Up to £25,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Diagnostic Imaging Assistant – Cardiac (Bank)
Circle Health Group —Bath
- Up to £14.30 an hour
- Part-time
- Customer service
- Nursing
- Annual leave
Senior Bridal Sales Consultant
Wed2B UK and ROI —Bristol
- £13.06 an hour
- Part-time
- Communication skills
- Retail sales
- Employee discount
Quick apply
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Head of Safeguarding and Prevention
Wiltshire Council —Trowbridge
- £73,757 - £78,488 a year
- Full-time
- Hybrid work
Warehouse Assistant
Tapi —Bristol
- £28,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Service Integration & Management Consultant
Capgemini —Bristol
- Hybrid work
- DevOps
- AWS
Solution Consultant (Modern Workplace)
Pax8 Global —Bristol
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Joinery Office Manager
Hawker Joinery —Frome
- Full-time
- CAD
- English
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Retail Sales Advisor - Cribbs Causway
Oak Furnitureland —Cribbs Causeway
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Services Advisor
Nuffield Health —Bristol
- £25,038 a year
- Full-time
- CRM software
- Administrative experience
- IT
- Gym membership
Digital Power Customer Project Manager
Schneider Electric —Chippenham
- Full-time
- Hybrid work
- English
- Project management
- Communication skills
Travel Consultant - Bradley Stoke
Hays Travel —Bristol
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount

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customer consultant jobs near bath, som

Clinic Coordinator

Royal United Hospitals Bath NHS Foundation Trust -
Bath

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
17 hours ago

Qualifications

Customer service
Administrative experience
Data entry
Communication skills

Full job description

Join Our Outpatient Booking Team as a Clinic Coordinator

An exciting opportunity has come up to join our established, friendly and hardworking Outpatient Booking Team here at the Royal United Hospital in Bath. If you’re passionate about great customer service, enjoy working in a busy environment, and love helping people, this could be the perfect role for you.

As a Clinic Coordinator, you’ll play a key part in ensuring our patients have a smooth and positive experience from the very start of their journey. You’ll be responsible for booking and rescheduling a wide range of outpatient appointments, supporting callers with their queries, and carrying out essential administrative tasks that help us deliver safe, efficient and high‑quality care.

We’re looking for someone who:
Has excellent customer service and communication skills

Is organised, accurate and confident using administrative systems

Can stay calm and professional under pressure

Works well as part of a supportive, fast‑paced team

Brings compassion, patience and a positive approach to every interaction

You’ll be working closely with colleagues in the Call Handling Team and across the department, ensuring our patients receive a friendly, professional and seamless service.

Previous experience in customer service or a busy administrative environment would be an advantage.

.

As a key member of the Trust’s Outpatient Booking Centre, you will play an essential role in supporting the smooth and efficient delivery of outpatient services. You will be responsible for managing and operating the partial or full‑booking process for specific outpatient specialties, ensuring patients are scheduled within local, regional and national access targets, including RTT pathways.

In this role, you will help ensure patients receive timely appointments, contribute to high‑quality care, and support the Trust in meeting important performance standards.

If you're organised, customer‑focused and keen to make a real difference to patient experience, we’d love to hear from you.

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath , learn about our extensive package of staff benefits , and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research .

Join our Outpatient Booking Centre and play a key role in delivering a smooth, efficient and patient‑focused outpatient service. You will manage the full or partial booking process for allocated specialties, ensuring appointments are scheduled in line with local, regional and national access targets, including RTT.

Customer Service

Handle incoming and outgoing calls professionally, providing clear information and support.

Ensure patient enquiries are resolved promptly and sensitively, including cancellations, rescheduling and general non‑clinical advice.

Support distressed or worried patients with compassion, including those awaiting urgent or cancer‑related appointments.

Escalate complex or distressed callers appropriately and signpost patients to PALS when needed.

Liaise with patients, carers, GPs and other healthcare professionals to ensure accurate communication.

Waiting List & Appointment Management

Book patients in line with the Trust’s Waiting List Policy and maximise clinic utilisation.

Manage clinic templates, making adjustments for leave, sickness or changes in capacity.

Maintain and update the Patient Tracking List (PTL), ensuring all bookings meet required deadlines and access targets.

Generate and send partial‑booking letters and escalate capacity concerns to the Clinic Coordinator Manager.

Prioritise bookings based on GP/consultant guidance and expedite appointments for urgent and cancer pathways.

Liaise with GP practices to retrieve missing referrals or gather additional information.

Provide cross‑cover for other specialties when required.

Information & Data Quality

Ensure high‑quality, accurate data entry on Trust systems.

Register and record outpatient referrals within 24 hours of receipt.

Update patient details promptly and accurately at every stage.

Apply Now

Refine Your Search

customer consultant jobs in bath, som

Clinic Coordinator

Universal Banker

Travel Consultant - Yate

Internal Sales

Receptionist and Support Administrator - Ophthalmology Outpatient

Data & AI Consultant

Sales Consultant DF

Diagnostic Imaging Assistant – Cardiac (Bank)

Senior Bridal Sales Consultant

Front Line Support Consultant

Digital Transformation Consultants

Head of Safeguarding and Prevention

Warehouse Assistant

Service Integration & Management Consultant

Solution Consultant (Modern Workplace)

Joinery Office Manager

Retail Sales Advisor - Cribbs Causway

Customer Services Advisor

Digital Power Customer Project Manager

Travel Consultant - Bradley Stoke

I want to receive the latest job alerts for customer consultant in bath, som

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