Management analyst Work, Jobs in Bath, Som (with Salaries)

Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Quick apply
Software Tester (QA)
Xpedite Group of Companies —Bath
- Full-time
- Hybrid work
- Software troubleshooting
- Mentoring
- Organisational skills
- Annual leave
- Sick pay
Quick apply
4d
People Generalist - 12-month Fixed-Term Contract (Maternity Cover)
Future Publishing —Bath
- £26,500 - £32,000 a year
- Hybrid work
- Organisational skills
- Contracts
- Referral programme
Quick apply
Senior Business Analyst & Business Analyst (Fixed Term)
University of Bath —Bath
- £38,784 - £56,535 a year
- Full-time
- CRM software
- University
- Mentoring
- Annual leave
- Employee discount
5d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
QA Analyst
Clue Software —Bristol
- Up to £50,000 a year
- Hybrid work
- Communication skills
- Time management
12d
AML Analyst
Reynolds Porter Chamberlain —Bristol
- Full-time
- Research
MDM Analyst – Customer & Supplier
Rotork —Bath
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
Quick apply
2d
Investment Partnership Relationship Analyst
M&G plc —Bath
- Full-time
- Annual leave
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Graduate Data Engineer & Analyst
Assystem —Bristol
- Hybrid work
- Engineering
- Travel
- Communication skills
Procurement Analyst - 12 Month FTC
Future Publishing —Bath
- £45,000 - £60,000 a year
- Hybrid work
- Contracts
- Analytics
- Referral programme
Quick apply
Regulatory Analyst
Wessex Water —Bath
- Computer literacy
- Microsoft Office
- SharePoint
14d
Consultant - Business Analyst
PACT Solutions —Bristol
- £42,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Business
Quick apply
Service Desk Manager
Leidos —Bristol
- £41,300 - £53,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
10d
Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security
Deloitte —Bristol
- Hybrid work
- Analysis skills
Engineering Systems Analyst (18m fixed term contract)
Rotork —Bath
- Hybrid work
- Data analysis skills
- System design
- Databases
Quick apply
Business Analyst - Information Management
Mace —Bristol
- Full-time
- Hybrid work
- SharePoint
- Leadership
Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation
Deloitte —Bristol
- Hybrid work
- Business development
- Analysis skills
- Organisational skills
PMO Analyst
Leonardo UK Ltd —Bristol
- £37,318 - £45,000 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Communication skills
- Flexible schedule
- Referral programme

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management analyst jobs near bath, som

Lead Service Desk Analyst

Rotork -
Bath

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
IT team management
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Continuous improvement
Team management
ServiceNow
Information technology team management
Leadership
Communication skills
Help desk

Full job description

Job Description

Join us as a Lead Service Desk Analyst, where you’ll play a key role in supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, you’ll combine hands-on technical expertise with strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvement—all while ensuring best-in-class service aligned to ITIL standards and SLAs.

What You’ll Do

Lead, mentor, and support a team of Service Desk Analysts, acting as the senior escalation point for complex issues
Support the day-to-day coordination of Service Desk activities, ensuring smooth delivery aligned with ITIL 4 best practices.
Support workload coordination, prioritisation, and ticket flow to help the team meet SLAs
Drive a culture of accountability, collaboration, and customer-focused support
Work closely with the Global Service Desk Manager to support consistent standards, tools, and performance expectations.
Use ServiceNow and reporting insights to identify operational improvement opportunities and support better day-to-day service delivery.
Identify trends and contribute to continuous improvement, automation, and knowledge-sharing initiatives.

Qualifications

What You’ll Bring

Proven experience in a Service Desk or IT support leadership role
Strong technical troubleshooting skills with a hands-on approach
Knowledge of ITIL frameworks and service management best practices
Experience leading a team, including performance management and development of direct reports.
Experience with ServiceNow (or similar tools) and performance reporting
A passion for continuous improvement, team development, and delivering excellent customer experience
Strong communication and stakeholder management skills

Why Join Us?

Be a key player in shaping global service delivery standards
Work in a collaborative, fast-paced environment with real impact
Opportunities to drive innovation, automation, and service improvement

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

Quick apply

Refine Your Search

management analyst jobs in bath, som

Lead Service Desk Analyst

Software Tester (QA)

People Generalist - 12-month Fixed-Term Contract (Maternity Cover)

Senior Business Analyst & Business Analyst (Fixed Term)

Support Analyst

QA Analyst

AML Analyst

MDM Analyst – Customer & Supplier

Investment Partnership Relationship Analyst

Senior Analyst - Data Enrichment

Graduate Data Engineer & Analyst

Procurement Analyst - 12 Month FTC

Regulatory Analyst

Consultant - Business Analyst

Service Desk Manager

Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security

Engineering Systems Analyst (18m fixed term contract)

Business Analyst - Information Management

Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation

PMO Analyst

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