Technical support Work, Jobs in Bathampton, Som (with Salaries)

Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
3d
Service Desk Engineer
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
1d
Infrastructure Support Coordinator
University of Bath —Bath
- £26,707 - £30,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
10d
Technical Customer Support
Shiptheory —Bristol
- Up to £29,500 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
3d
Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
13d
ICT Service Desk Technician
HFT —Bristol
- £26,747.82 a year
- Full-time
- Customer service
- Communication skills
Quick apply
9d
Business Applications Engineer
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
13d
Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
2d
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
2d
IT Service Engineer
Northstar IT Services —Clevedon
- £32,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
6d
Software Trainer
Mayden —Bath
- £32,000 a year
- Monday to Friday
- Hybrid work
- Public speaking
- Travel
- AI
- Annual leave
1d
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
8d
Technical Support Engineer
Atlas Copco Group —Bristol
- Hybrid work
- Engineering
- In-person
- Communication skills

I want to receive the latest job alerts for technical support in bathampton, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near bathampton, som

Assistant Customer & Technical Support Manager EPOS

Eposbuddy
Bristol

Quick apply

Job details

Permanent | Full-time
£30,500 - £32,000 a year

Benefits

Free parking
Additional leave
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
TCP
Driving Licence
Microsoft Excel
XML
Customer service
Windows
Customer support
TCP/IP
Communication skills
Debugging
VPN

Full job description

At Eposbuddy, we're not just changing the way businesses handle EPOS—we're transforming customer experiences and empowering business owners through next-level tech solutions. We are the UK first company to integrate Meta into Epos and expecting the company to explode in the next 24 months with keen interest from people like the Telegraph. As we continue to grow, we're on the hunt for an Assistant Customer & Technical Support Manager to join our dynamic team and help us deliver exceptional support to our amazing clients across the UK.

If you're passionate about tech, love problem-solving, and thrive in a fast-paced environment, keep reading...

What You'll Be Doing

As our Assistant Customer & Technical Support Manager, you'll play a key role in delivering exceptional service and technical support across our EPOS systems. Your mission is to ensure every customer interaction is seamless, knowledgeable, and downright impressive.

Main Responsibilities

Be the tech-savvy hero in our support team—providing friendly, professional assistance across ticketing, email, and phone.
Help guide customers through system use with patience, clarity, and confidence.
Troubleshoot and record hardware/software faults—create helpful documentation to support technician learning.
Test and troubleshoot our Android app, networks, and connected hardware.
Perform quality checks on technicians’ work and support service improvement.
Keep stock levels in check and report shortages before they become problems.
Escalate customer complaints with empathy and find win-win solutions.
Collaborate with product teams to support new developments and updates.
Help us develop our systems and support functions into a well-oiled machine, able to cope with the extreme demand coming from new customers.
Keep your finger on the pulse—stay ahead of EPOS tech trends and innovations.
Rotational on-call responsibility.
On-site installations as required.

Your Skills & Experience

We’re looking for someone who’s equal parts techie and people person:

Technical Know-How

Advanced skills in MS Excel, Word, PowerPoint
Confident with file types: .txt, .CSV, .XML, Excel
Able to install/support Windows, Android, Mac systems
Strong understanding of networks, TCP/IP, VPNs, and port forwarding
Ability to debug networks and apps with precision
Familiar with Salesforce ticketing systems (or similar CRMs)

People & Customer Skills

A genuine passion for excellent customer service
Calm under pressure – thrives in busy, high-energy environments
Excellent verbal & written communication skills
Experience following relevant policies, regulations, and safe practices
A collaborative team player with a proactive attitude

Room to Grow at Eposbuddy

We know that no one ever ticks every single box on a job description. And that’s totally fine! If you’re excited by this role and think you have the skills and passion to make it your own—we’d still love to hear from you.

We’re all about learning and growth here at Eposbuddy. So, if you bring the right attitude, we’ll bring the support to help you level up your career with us.

Why Join Us?

Be part of a fast-growing, innovative tech company.
Work alongside passionate, friendly teammates.
Gain experience across customer support, tech development, and product testing.
Opportunity to grow.

Please note: We are unable to accept applications from recruitment agencies or candidates who require visa sponsorship - you must have the right to work within the UK. We appreciate your understanding.

Job Types: Full-time, Permanent

Pay: £30,500.00-£32,000.00 per year

Benefits:

Additional leave
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Do you have access to a vehicle?

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in bathampton, som

Assistant Customer & Technical Support Manager EPOS

Support Analyst

Application Support Analyst

2nd Line Technical Support

Application Operations Support Analyst

IT Support Engineer

Service Desk Engineer

Infrastructure Support Coordinator

Technical Customer Support

Service Desk Analyst

ICT Service Desk Technician

Business Applications Engineer

IT Systems & Support Engineer

Helpdesk Team Leader

Technical Support Consultant

IT Service Engineer

Software Trainer

EIT Operations - Senior Support Technician

IT Support Analyst

Technical Support Engineer

I want to receive the latest job alerts for technical support in bathampton, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected