Customer care manager Work, Jobs in Battersea, Gtl (with Salaries)

Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
8d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
General Manager
Colicci —South East London
- £42,000 - £45,000 a year
- Weekend availability
- Hospitality
- Mentoring
- Café
- Employee discount
Quick apply
Assistant Manager
Starbucks —London
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
9d
Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
8d
Assistant Manager
Screwfix —Battersea
- Up to £32,750 a year
- Full-time
- Annual leave
- Employee discount
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Sales Manager
INK'D London —London
- £30,000 - £60,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick apply

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customer care manager jobs near battersea, gtl

Business Manager

Big Motoring World -
Wimbledon

Quick apply

Job details

Full-time
£35,000 - £42,500 a year

Benefits

Free parking
Store discount
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Administrative experience
Communication skills
Time management

Full job description

Business Manager

At Big Motoring World, we are BIG on what matters to both our staff and customers. We are one of the largest and fastest growing car supermarket groups in the UK and we pride ourselves on providing a class-leading customer experience. Like our name suggests, we do everything BIG. BIG choice, BIG footfall and BIG opportunities to progress your career.

We are seeking individuals with a strong understanding of Finance & Insurance processes and products, who are ready to ensure that all customers and clients are received in an excellent and professional manner and that all finance admin staff operate a high-quality service at all times.

Role & Responsibilities:

To take responsibility for all financial transactions (payments, proposals and completion of finance documents and refunds).
To manage staff rotas and holiday, including ensuring that the branch is adequately covered at all times.
Ensuring that the Finance team is fully trained and kept up to date and ensuring all relevant staff are FCA accredited.
Maintain accurate and up to date records.
Promotion and sale of all F&I products.
Complete Demands and Needs and ensure only the correct policies are sold.
Producing of relevant accurate reports for the senior management.
Ensuring that a strong working relationship with all our providers and partners is maintained.
Build and maintain a strong working relationship with all other departments and team members.
Assist in management of the rota to ensure adequate cover at all times.
Attend visits by external bodies and other associates of the company, as required.
To assist other managers of other departments when required.
Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business.
To undertake administrative duties as required to support the Finance Team.
Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy.
To conduct any other reasonable duties as requested.

Essential Skills:

Previous experience within the motor trade industry
Confident team leader with strong administrative, interpersonal, and communication skills
Solid understanding of F&I processes, products, and add-ons
Professional and confident manner, with the ability to engage effectively with a diverse customer base
Excellent written and verbal communication skills
Strong organisational and time-management abilities
Honest, reliable, and demonstrates high levels of integrity
Flexible and proactive approach to work, with a focus on achieving results
Ability to identify issues, add value, and follow through to ensure resolutions are maintained
Collaborative team player with a positive attitude
Adaptable to varying workloads and working patterns
Literate, numerate, and proficient in computer systems and software applications

Desirable Skills:

Full UK manual Driving Licence (desirable)

Why join us?

Career Progression: We’re passionate about promoting from within. With thorough training across all our roles, you will have the opportunity to advance into senior roles and management positions.
BIG Rewards: Get exclusive discounts from hundreds of retailers, team nights out and much more!
Amazing Facilities: You’ll be working in our state-of-the-art, brand-new building. On-site parking available.

Apply now to start your journey with BIG!

#IND004

Job Type: Full-time

Pay: £35,000.00-£42,500.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in battersea, gtl

Business Manager

Customer Service Manager

Customer Operations Manager

Head Of Customer Experience

Head of Retention

Client Services Manager

General Manager

Assistant Manager

Senior Customer Success Manager - UK

Customer Relations Manager