Guest experience manager Work, Jobs in Battle, Esx (with Salaries)

Guest Experience Manager
Haven —Hastings
- Weekend availability
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Rye
- £37,336 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
11d
Venue Manager
Hawthbush Farm —Heathfield
- £30,000 a year
- Part-time
- Hospitality
- Bar
- Organisational skills
Quick apply
13d
Estate Agent
The Property Experts —Hastings
- £8,400 a month
- Remote
- Sales
- Administrative experience
Holiday Sales - Assistant Guest Experience Manager - HS1
Parkdean Resorts —Rye
- £28,267 a year
- Weekend availability
- Sales
- Maintenance
- Supervising experience
- Store discount
- Employee assistance programme
Quick apply
Holiday Services Manager
Park Holidays UK —Pevensey Bay
- £29,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Accommodation Supervisor
Leeds Castle —Maidstone
- £26,500 - £27,500 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Free parking
- Store discount
Quick apply
13d
Owners - Owner Experience Assistant - OI1
Parkdean Resorts —Rye
- £26,437 a year
- Weekend availability
- Hospitality
- Administrative experience
- Organisational skills
- Store discount
- Employee assistance programme
Quick apply
11d
Branch Manager Bexhill & Hastings
Just Friends —Bexhill
- From £15 an hour
- Part-time
- Hybrid work
Quick apply
8d
Barista
Crafted at Powdermills —Battle
- £12.21 an hour
- Part-time
- Bar
Quick apply
7d
Assistant Manager
Pho —Royal Tunbridge Wells
- £32,400 - £44,900 a year
- Full-time
- Restaurant management
- Restaurant
Quick apply
Park Management - Designate General Manager - PA1
Parkdean Resorts —Rye
- £58,192 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
10d
General Manager
Popeyes UK —Royal Tunbridge Wells
- £37,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
Caravan Sales Executive
Park Holidays UK —Rye
- £28,500 a year
- Full-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
14d
Fishery, Estate, and Maintenance Manager
The Family Parks Group —Battle
- £35,000 - £40,000 a year
- Full-time
- Carpentry
- Maintenance
- Supervising experience
- Employee discount
Quick apply
18h
Duty Manager
Conningbrook Hotel, Ashford —Ashford
- £12.75 - £13.50 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
18h
Activities - Assistant Activity and Leisure Manager - AT4
Parkdean Resorts —Rye
- £28,954 a year
- Weekend availability
- First Aid Certification
- Team management
- IT
- Store discount
- Employee assistance programme
Quick apply
Assistant General Manager
Popeyes UK —Maidstone
- £30,000 - £35,000 a year
- Full-time
- Fast casual restaurant
- Quick service & fast food restaurant
- Employee discount
- Referral programme
Quick apply
Housekeeper
Salomons Estate —Royal Tunbridge Wells
- £29,741.40 a year
- Full-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
5d
Qualified Greenkeeper
East Sussex National —Uckfield
- £27,000 - £30,000 a year
- Weekend availability
- Maintenance
- English
- Hotel
- Free parking
- Store discount
Quick apply
10d

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Guest Experience Manager

Haven -
Hastings

Quick apply

Job details

Permanent | Full-time

Benefits

Employee discount

Qualifications

Guest relations
Customer service
Organisational skills
Financial management
Leadership
Communication skills

Full job description

Position: Guest Experience Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Guest Experience Manager, where you’ll play a vital role in creating unforgettable memories for our guests and owners. This is an exciting opportunity to bring your leadership skills, customer focus, and passion for hospitality to a vibrant and dynamic environment!

In this role, you'll be at the heart of an energetic Guest & Owner Experience team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest and owner experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

Proven experience in roles such as Customer Service Manager, Guest Relations Manager, with a genuine passion for hospitality and customer service.
Strong leadership and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Exceptional customer service and problem-solving abilities.
Knowledge of health and safety regulations.
Strong organisational and multitasking skills.
Experience in budgeting and financial management.
Flexibility to work evenings, weekends, and holidays.

What We Offer

An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [email protected]

Quick apply

Refine Your Search

guest experience manager jobs in battle, esx

Guest Experience Manager

Holiday Sales - Owner and Guest Experience Manager - HS1

Venue Manager

Estate Agent

Holiday Sales - Assistant Guest Experience Manager - HS1

Holiday Services Manager

Accommodation Supervisor

Owners - Owner Experience Assistant - OI1

Branch Manager Bexhill & Hastings

Barista

Assistant Manager

Park Management - Designate General Manager - PA1

General Manager

Caravan Sales Executive

Fishery, Estate, and Maintenance Manager

Duty Manager

Activities - Assistant Activity and Leisure Manager - AT4

Assistant General Manager

Housekeeper

Qualified Greenkeeper

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