Business services officer Work, Jobs in Bayston Hill, Shr (with Salaries)

Clerical Officer - Outpatient Scheduling Team
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
2d
Operational Support Grade - HMP Stoke Heath (Prison Support Role)
Ministry of Justice —Market Drayton
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Resolution Officer
Housing Plus Group —Telford
- £32,350 a year
- Full-time
- Customer service
- IT
14d
Dual Fuel Commercial Metering Engineer
Yü Group —Shrewsbury
- £43,260 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Resolution Officer
The Wrekin Housing Group Limited —Telford
- £32,350 a year
- Full-time
- Customer service
- IT
14d
Call Handler
EMED Group —Shrewsbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
14d
Housing Officer
Housing Plus Group —Telford
- £37,077 a year
- Full-time
- IT
12d
Revenues Officer
Telford and Wrekin Council —Telford
- £26,403 - £28,142 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Employee discount
9d
Senior Community, Participation & Volunteering Manager
National Trust —Wrexham
- £32,959 a year
- Weekend availability
- Communication skills
- Free parking
- Employee assistance programme
2d
Key Account and Investment Officer
Shropshire Council —Shrewsbury
- £39,862 - £44,075 a year
- Call to connect
14d
Housing Assistant
The Wrekin Housing Group Limited —Telford
- £28,752 a year
- Driving
- IT
- Communication skills
12d
Housing Assistant
Housing Plus Group —Telford
- £28,752 a year
- Full-time
- Driving
- IT
- Communication skills
12d
Neighbourhood & Enforcement Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 a year
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
14d
Beauty Consultant - Shrewsbury
Revlon Corporate —Shrewsbury
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
Contract Liaison Officer
Novus Property Solutions Ltd —Ludlow
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
5d
Security Officer
OCS Group —Shrewsbury
- £13.03 an hour
- Overtime
- Customer service
- In-person
- Communication skills
Security Officer
Mitie —Shrewsbury
- £13.58 an hour
- Full-time
- Communication skills
- Employee discount
11d
Housing Officer Days
Maninplace Estate Ltd —Telford
- £27,976 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Annual leave
11d
Housing Officer
Orsa Housing —Telford
- £14 an hour
- Full-time
- Maintenance
- Driving
- Organisational skills
Quick apply
13d
Business Support Officer
HFT —Ironbridge
- £25,946.17 a year
- Full-time
Quick apply
2d

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Clerical Officer - Outpatient Scheduling Team

The Shrewsbury and Telford Hospital NHS Trust -
Shrewsbury

Apply Now

Job details

Full-time
£25,272 a year
2 days ago

Qualifications

GCSE
Microsoft Office
Administrative experience
Organisational skills
NVQ
Communication skills
Time management

Full job description

This is an exciting opportunity for an individual to play a key role in delivering a high quality service at The Shrewsbury and Telford Hospital NHS Trust. The NHS is a well-respected and globally recognised employer. Patient access is the ideal place to work if you are looking for a career working within the Trust.

Possession of GCSE qualifications of grade 4 or above in English Language and Maths or equivalent, along with a good supporting education are all essential. Customer Service or Business Administration NVQ's are desirable. However the Trust will offer the opportunity for the successful applicant to gain these qualifications within their job role.

Previous administrative experience including previous Booking or Appointment experience would be beneficial, but is not essential as full training will be provided. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.

Based in a busy call centre environment at Sentinel Park, Shrewsbury, the department is responsible for managing the bookings of outpatient appointments and procedures.

The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality Patient Access Service. The post holder will be working within the busy Booking and Scheduling Department based at Sentinel Park, Shrewsbury

The successful applicant will be a strong team player, highly organised with the ability to manage their own workload as well as being flexible enough to support colleagues.

The Booking and Scheduling department manage Outpatient and Inpatient appointments across The Shrewsbury and Telford Hospital NHS Trust, taking approximately 1000 calls from patients per day. Successful candidates will have specific areas of responsibility, including waiting list management, clinic rescheduling as well as inquiries from all manner of colleagues and patients.

We are a large team of over 40 and provide a booking service for Outpatients across our main sites, The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford. The team is often the first point of contact our patients have with the Trust and providing high quality service is essential to ensure that they begin their pathway with us safely.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Apply Now

Refine Your Search

business services officer jobs in bayston hill, shr

Clerical Officer - Outpatient Scheduling Team

Operational Support Grade - HMP Stoke Heath (Prison Support Role)

Resolution Officer

Dual Fuel Commercial Metering Engineer

Resolution Officer

Call Handler

Housing Officer

Revenues Officer

Senior Community, Participation & Volunteering Manager

Key Account and Investment Officer

Housing Assistant

Housing Assistant

Neighbourhood & Enforcement Business Support Officer

Beauty Consultant - Shrewsbury

Contract Liaison Officer

Security Officer

Security Officer

Housing Officer Days

Housing Officer

Business Support Officer

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