Collection agent Work, Jobs in Bebington, Msy (with Salaries)

Call Centre Agent
Churchill Recovery Solutions —Knowsley
- Up to £26,000 a year
- Part-time
- Hybrid work
- Management
- Customer service
- IT
Quick apply
Mortgage and Protection Advisor
Karl Tatler Estate Agents —Wirral
- £40,000 - £45,000 a year
- Full-time
- Basic maths
- Financial services
- In-person
Quick apply
Letting Agent
The Letting Experts —Wrexham
- £70,000 - £100,000 a year
- Remote
Quick apply
Accounts Apprentice (AAT Level 3)
Genetix Limited —Liverpool
- £24,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Accounting
- QuickBooks
Quick apply
9d
Property Manager
Tick Property Group —Liverpool
- From £28,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- In-person
Quick apply
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
1d
Customer Service Advisor
brookson group —Warrington
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
2d
Chinese Speaking Credit Controller
Sykes Seafood Limited —Warrington
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
9d
DEPUTY STORE MANAGER-LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Sales
- Presentation skills
Quick apply
13d
Logistics & Customs Specialist
Ingevity —Warrington
- Full-time
- Time management
Specialist Nurse
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Part-time
9d
Senior Commercial Property Surveyor
Grosvenor Group —Chester
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
Commercial Property Surveyor - Asset Management (Maternity Cover)
Grosvenor Group —Chester
- Full-time
- Hybrid work
- Communication skills
Psychological Wellbeing Practitioner
Mersey Care NHS Foundation Trust —Whiston
- £32,073 - £39,043 a year
- Full-time
- Computer literacy
- Communication skills
3h
Energy & Utilities Engineer
Vantive —Liverpool
- Project management
- Mechanical knowledge
Solicitor - Family
JMW Solicitors —Liverpool
- Full-time
- Hybrid work
- Business development
- Analysis skills
- IT
Quick apply

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Mortgage and Protection Advisor
Karl Tatler Estate Agents —Wirral
We have a staff bar in head office and regular fully funded team social events throughout the year for you to enjoy time with your colleagues across the…
£40,000 - £45,000 a year
Quick apply
Mortgage Broker - Partner Advisor
The Mortgage Experts —Stoke-on-Trent
CeMAP-qualified mortgage advisor with proven client-handling experience. The Mortgage Experts is built for qualified advisors who are ready to take control of…
£60,000 - £100,000 a year
Quick apply

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Call Centre Agent

Churchill Recovery Solutions -
Knowsley

Quick apply

Job details

Part-time
Up to £26,000 a year

Benefits

On-site parking

Qualifications

Management
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Our team is growing.

The role of Collections at CRS is primarily to communicate with our customers via telephone and written communication methods. You will predominantly be dealing with customers in arrears and helping with general account queries such as balance requests or direct debit date changes. We strive to ensure that our customers receive a professional, compliant journey at all times therefore outstanding customer service skills are paramount. In addition, we look for people with great work ethics with the ability to be able to work to tight deadlines and communicate effectively at all levels. Within a regulated environment and fast paced department there are of course service levels, KPI’s and targets to be met which are all geared to meet our customers’ expectations whilst achieving the business goals.

The Role includes but not limited to;

To speak to customers via telephone, written communications and/or any other digital methods introduced into the department / function to discuss account queries and repayment options
Set appropriate, sustainable and compliant repayment arrangements
To address failed arrangements in an appropriate and timely manner
Address customer’s change of circumstances in line with company policy and procedures surrounding potentially vulnerable customers
To liaise with other departments to ensure the customer receives the correct outcomes to collections issues raised
General administration duties
To adhere to the rules and guidelines as set out by the company and its regulators (FCA / ICO/ FLA)
To address and raise any risks identified thought the course of the role and in line with company policy
To assist in projects / mini initiatives within the collections function as advised by line manager
Adhere to KPI’s set by the business
Understand and adhere to departmental Service Levels (SLA)
To meet individual and contribute to team targets
To complete any reasonable ad-hoc requests
To assist with the tracing function within the department where necessary

Skills and qualifications we need;

Experience working in a call centre and FCA background ideally in hire purchase.
Customer services and or debt management experience.
You must be IT literate with experience of using Word and Excel.
5 GCSE's including Maths and English at C grade or above
Customer Service skills - you will want to help people, be empathetic, sensitive and have a caring nature.
Good written, numeracy and oral communication skills plus good attention to detail.
Honesty and integrity.
Team Player.

Hours - The Customer Service team are currently open to customers 8:30am to 6pm Monday to Friday and Saturday 9am-1pm.

Job Types: Part Time. Full Time

Salary: up to £26,000.00 per year dependent on experience.

Benefits:

On-site parking

Supplemental pay types:

Bonus incentive

Ability to commute/relocate:

Prescot, L34 4AR: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Prescot, L34 4AR

Job Type: Part-time

Pay: Up to £26,000.00 per year

Benefits:

On-site parking

Ability to commute/relocate:

Knowsley L34 4AR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

collection agent jobs in bebington, msy

Call Centre Agent

Mortgage and Protection Advisor

Letting Agent

Accounts Apprentice (AAT Level 3)

Property Manager

Customer Banking Agent

Customer Service Advisor

Chinese Speaking Credit Controller

DEPUTY STORE MANAGER-LIVERPOOL

Logistics & Customs Specialist

Specialist Nurse

Senior Commercial Property Surveyor

Commercial Property Surveyor - Asset Management (Maternity Cover)

Psychological Wellbeing Practitioner

Energy & Utilities Engineer

Solicitor - Family

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