Navigator Work, Jobs in Beckenham, Gtl (with Salaries)

Medical Receptionist
Chislehurst Medical Practice —Chislehurst
- £12.71 an hour
- Part-time
- Front desk
- Communication skills
- Office experience
Quick apply
1d
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Recovery Coordinator
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Remote
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Family Help Practitioner
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £47,925 a year
- Temporary
- Hybrid work
- Communication skills
5d
Sales Development Representative
StoneShot —London
- £32,000 - £36,000 a year
- Full-time
- Remote
- Salesforce
- English
- Financial services
Quick apply
Sales Development Representative (6-month fixed term contract)
Financial Times —London
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Annual leave
Account Executive - Remote UK
EventMobi —London
- Full-time
- Remote
- English
- Bachelor's degree
- Annual leave
Sales Development Representative/SDR
Emburse —London
- £40,000 - £47,000 a year
- Full-time
- Salesforce
- Organisational skills
- Communication skills
Receptionist/ Care Navigator
Holmwood Corner Surgery —New Malden
- From £12.71 an hour
- Part-time
- Front desk
- In-person
- Office experience
Quick apply
6d
New Patient Assessment Care Navigator (Mental Health)
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £29,812 - £32,715 a year
- Full-time
- Free parking
8d
Navigation Practitioner
Via Community Ltd —Greenwich
- £29,998 - £33,935 a year
- Full-time
- Communication skills
Community Executive
Founders Forum Group —London
- Full-time
- CRM software
- Data analysis skills
- Presentation skills
- Annual leave
- Work from home
Quick apply
1d
Business Development Representative
Newforma —London
- Hybrid work
- CRM software
- English
- Business development
Quick apply
Business Development
URBAN LAND INSTITUTE —London
- Hybrid work
- Business development
Quick apply
14d
Business Development Representative - UK
Ardoq —London
- Hybrid work
- Salesforce
- AI
- Annual leave
- Life insurance
Quick apply
Business Development Representative
Scoro —London
- £40,000 - £50,000 a year
- Hybrid work
- Business development
- Communication skills
- Annual leave
Sales Development Representative - UKI
Remote —London
- £31,500 - £70,950 a year
- Remote
- English
- Communication skills
- Annual leave
- Gym membership
11d
Sales Development Representative
Yapily —London
- Full-time
- Hybrid work
- Spanish
- English
- AI
- Work from home
- Referral programme
Quick apply
UK Sales Development Representative
Puzzel —London
- £38,000 a year
- Hybrid work
- Salesforce
- Internship
- Flexible schedule
Quick apply
Practice Care Navigator
Islington GP Federation —London
- £13.03 an hour
- Part-time
- Word processing
- Data entry
- Organisational skills
Quick apply
6d

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Medical Receptionist

Chislehurst Medical Practice
Chislehurst

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
1 day ago

Qualifications

Customer service call handling
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Triage
Patient appointment coordination
GCSE
Patient service
Appointment booking and call handling
Opening procedures
Front desk
Patient record updating
Managing patient records
Communication skills
Office experience

Full job description

The Chislehurst Partnership consists of two busy doctor's surgeries based in the heart of Chislehurst. We are looking to recruit two new care navigators to join our existing friendly, hardworking team.

We have reviewed the role of our receptionists and think that job title 'Care navigator' more appropriately reflects the scope of the role.

This shift will be based across both sites, please see below fixed shifts each week.

Vacancy 1

Wednesday 1pm - 6.30pm
Friday 1pm - 6.30pm

= 11 hours per week

Vacancy 2

Wednesday 9am - 1pm
Thursday 8am - 12pm
Friday 1pm - 6.30pm

= 13.5 hours per week

Cover and additional shifts will be available each week. All shifts would be discussed and agreed prior to working.

As part of our recruitment process, candidates will be subject to a second stage interview in the form of a trial shift before an offer is made.

We are dynamic, patient focused and high achieving partnership that strives to provide first class care for our 24,000 patients.

Our clinical system is EMIS which integrates with AccuRx to communicate with our patients. Home visiting is supported by our practice Paramedic and Advanced Nurse Practitioner who work alongside the Bromley Healthcare District Nursing team. We are part of a PCN which has several additional practitioners including Clinical Pharmacists, Social Prescribers, a Mental Health Practitioner, First Contact Physiotherapist and Paramedic.

This role is varied and covers all aspects of general practice reception. The ideal candidate must be a team player able to adapt to changing work practices and be flexible to cover sickness and holidays. The ideal candidate must have attention to detail as accuracy is a key requirement of the role. You must also have excellent communication skills both verbal and written.

You will join an existing friendly team and provide excellent customer service. You will recognise the importance of patient services and value every patient and their needs. You will work in a team and be committed to working together with the whole practice to achieve desired outcomes.

The main duties and responsibilities of this role include :

To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries.
Taking calls from patients and discussing symptoms to triage their medical needs, actively signposting patients to the most appropriate service.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Making appointments on EMIS, by processing appointment requests for today, future appointments from patients in person and on the telephone.
Dealing with patient enquiries efficiently and courteously.
Provide administrative support to clinical team/practice team via tasks.
Receiving specimens from patients.
Keeping reception and working areas tidy, ensuring prescription paper is distributed to rooms as necessary daily and locking this away again at night.
Regularly checking the reception email inbox
First point of contact for patients and act as a focal point of communication between patients and clinical team.
Taking requests for home visits and ensure they are recorded and processed correctly.
To offer general assistance to colleagues/practice team, communicating with the clinical team to complete requests and resolve problems.
Maintain and manage patient records ensuring information is accurate.
Safeguard patient privacy and confidentiality.
Providing holiday and sickness cover.
Open/close the practice as and when necessary ensuring the premises are prepared in readiness for the morning session.
Anything else that is custom and practice to enable the smooth running of the Practice.
Caring for patients and each other.
All roles are subject to a DBS check.

Practice Addresses in Chislehusrt:
The High Street Site - 42 High Street, BR7 5AQ
The Red Hill Site - 11 Red Hill, BR76DB

Please note: We reserve the right to close this vacancy early should a sufficient number of applications be received.

Due to the volume of applications we receive, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Pay: £12.71 per hour

Work Location: In person

Quick apply

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