Service desk support Work, Jobs in Beckenham, Gtl (with Salaries)

Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
12d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
7d
Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Service Desk Coordinator
Platinum Facilities Maintenance Services —South West London
- Up to £34,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
4d
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
8d
IT Support & Network Engineer
H-Tech —Croydon
- Full-time
- Customer service
- Windows
- Analysis skills
Quick apply
4d
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Service Desk Analyst
London Business School —London
- Software troubleshooting
- Customer service
- Analysis skills
- Annual leave
- Gym membership
Quick apply
12d
3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
11d
Associate, Company Secretarial Assistant
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Service Desk Engineer
CloudMatters IT Solutions Ltd —London
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
4d
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
6d
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
10d
IT Support Engineer (1st Line)
eMed —London
- £32,000 - £36,000 a year
- Full-time
- No degree
- In-person
- Internship
- Employee assistance programme
- Life insurance
Quick apply
3d
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- From £28,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
- Annual leave
Quick apply
5d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
6d
Graduate to learn property management
HJ Property Management —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
Quick apply
Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
6d
IT Support Engineer
NetworkIQ —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Free parking
- Flexitime
Quick apply
13d

I want to receive the latest job alerts for service desk support in beckenham, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk 1st Line Support

Foresters Financial -
Bromley

Apply Now

Job details

Full-time
Up to £28,000 a year
12 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Windows Server
Microsoft Access
SCCM
Windows
Microsoft Office
ITIL
Remote access software
Active Directory

Full job description

Using your skills in technical analysis and 1st Line Support skills you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, MS teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support.

Your day to day will include:

Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory
Troubleshooting MS Office, antivirus software
Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate
Configuring/decommissioning users
Building and configuring desktops/laptops
Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment
Monitoring and checking system logs
Ensuring anti-virus/anti-spam is current and kept up to date on all devices

Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role)
Incident management and resolution
User account lifecycle management
Hardware and device setup
Backup and system monitoring

What we need from you:

Proven experience working in a Service Desk function/ 1st Line Support
Understanding and or knowledge of HaloITSM highly beneficial
Strong understanding of Active Directory administration , Windows environments and MS Office 365
Experience with remote access tools.
ITIL framework awareness is ideal but not essential as we can train you.
Able to work under pressure and to defined deadlines
Good problem-solving skills
Exceptional telephone manner

You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break. You will also be required to work an out of hours shift on a 1 week in 4, rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed during normal working hours.

What we offer you:

Salary up to £28,000 - OTE £35,000
Discretionary Annual Bonus up to 7%
Contributory Pension Plan (Company matches up to 5% and pays in an additional 5%)
25 days Holiday increasing to 28 days plus bank holidays
Life Assurance. 4x times pensionable earnings.
Wellbeing Support
Healthcare Cash Plan
Free Foresters Go Membership (Claimed back once ISA set up) plus additional 3% allocation rate

We are a purpose driven organisation and we want to enable everyone that is a part of Foresters to channel their passion and enthusiasm into the charitable efforts that you care about. That is why we have created the Working for Purpose programme where we give you 1 day to volunteer with the charity of your choice.

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

Apply Now

Refine Your Search

service desk support jobs in beckenham, gtl

Service Desk 1st Line Support

2nd Line Support Technician

Facilities Helpdesk Administrator

Digital Systems Manager

Service Desk Coordinator

Personal Assistant (6 month FTC)

IT Support & Network Engineer

First Response Engineer - Service Desk - MSP

Service Desk Analyst

3rd Line Service Desk Technician

Associate, Company Secretarial Assistant

Service Desk Engineer

Concierge (Casual Hours)

Fresh Desk Administrator

IT Support Engineer (1st Line)

Service Desk Engineer [Desk & Field]

Service Desk Engineer (Field)

Graduate to learn property management

Systems Engineer

IT Support Engineer

I want to receive the latest job alerts for service desk support in beckenham, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected