Senior operations manager Work, Jobs in Belfast, Ant (with Salaries)

Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
Senior Housing Operations Manager
Raynham Housing & Community Services —Lisburn
- £6,200 - £9,300 a month
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
8d
Head of Operations (Food Production)
Freshly Prep'd —Belfast
- £55,000 - £60,000 a year
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Store discount
- Employee discount
Quick apply
2d
Senior Major Incident Manager
Capita —Belfast
- Full-time
- Analysis skills
- SharePoint
- Communication skills
Senior IT Infrastructure Manager
MSP Systems Technology Group —Belfast
- £7,200 - £10,800 a month
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
8d
Business Operations Elevate Programme - Client Onboarding Analyst - Belfast - starting May or June 2026
Vantage Point —Belfast
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Paid training
Senior Manager, Accounts, EY Finance Operations, Belfast
EY —Belfast
- Oracle
- Accounting
- Communication skills
Head of Operations
ASSA ABLOY —Lisburn
- Full-time
- Engineering
6d
Facilities Manager
CBRE —Belfast
- Full-time
- Hospitality
- Microsoft Office
- Analysis skills
Project Manager - Water
Veolia Water Outsourcing Limited —Belfast
- Up to £52,000 a year
- Full-time
- Microsoft Office
- Project management
- IT
- Annual leave
- Employee discount
Quick apply
7d
Head of Workforce Planning and HR Operations
Ministry of Justice —Belfast
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Human resources
- Annual leave
- Employee discount
13d
Services Contract Manager (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry
EY —Belfast
- Computer Science
- Agile
- Business
Senior Manager, Consulting, Life Sciences, R&D Medical, Belfast
EY —Belfast
- English
- Master's degree
- Travel
Manager, Private Equity Compliance and Regulatory Management, Belfast or Derry, Londonderry
EY —Belfast
- English
- Organisational skills
- Employee discount
Schemes Advisor
BBC —Belfast
- £27,000 - £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Administrative experience
7d
Senior Contracts Manager
Thales —Belfast
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Senior CRM Manager - Lifecycle & Retention
M-KOPA —Belfast
- Full-time
- Remote
Senior Site Manager - South West England
GRAHAM Group —Hillsborough
- Project management
- Leadership
- Communication skills
Senior Manager, Finance Transformation, Business Consulting, Belfast Or Derry, Londonderry
EY —Belfast
- PMP
- Master's degree
- IT

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senior operations manager jobs near belfast, ant

Operations Manager

Yellowcom Ltd -
Belfast

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
13 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Management
Operations management
Telecommunication
IT
Leadership
Communication skills

Full job description

About Yellowcom

Yellowcom is one of Ireland and Scotland's most successful independent communications companies. We design, deliver, and support business-critical solutions across a wide range of sectors.

While telecoms remains at our core, we support customers through multiple high-growth service areas, including:

IT & Managed Services
Cybersecurity
Energy Solutions
Intercoms
Payment Terminals & Connectivity

Operating locally, nationally, and internationally, Yellowcom continues to grow its customer base. With offices in Belfast, Glasgow and Dublin, we provide a full end-to-end consultancy, installation, and managed service offering.

To support this growth, we are seeking an experienced Operations Manager to lead regional service delivery and operational performance across Northern Ireland.

The Role

This is a senior operational leadership role with responsibility for the day-to-day performance of Project Managers and Field Engineers, as well as the successful delivery of customer projects and services.

You will own regional operational outcomes, drive consistency and efficiency through strong process adherence, and act as a key link between delivery teams, customers, and senior leadership.

Key Responsibilities

Own end-to-end regional operational delivery, ensuring projects and services are delivered on time, to standard, and within agreed SLAs
Lead, manage, and develop Project Managers and Field Engineers, including performance management and regular 1:1s
Own day-to-day delivery and people performance
Be fully accountable for regional KPIs, including productivity and customer retention
Drive effective resource planning, including engineer and project scheduling
Act as the escalation point for customer and delivery issues across the region
Maintain oversight of all live orders and projects using Dynamics 365 CRM
Work closely with cross-functional teams across Belfast, Glasgow and Dublin
Report directly to the Head of Operations & Customer Experience
Oversee stock ordering and inventory management
Manage company vehicles via the vehicle tracking system
Champion continuous improvement, identifying and implementing process and performance enhancements
Ensure the highest standards of customer experience through professional communication and service delivery

Skills & Experience

Essential:

Proven experience in a senior operations, service delivery, or field operations management role
Strong people-management experience across Project Managers and Engineers
Demonstrated ownership of KPIs, performance metrics, and operational outcomes
Excellent stakeholder management and communication skills
Highly organised with a structured, methodical approach to operations
Strong problem-solving and decision-making ability
High attention to detail with a focus on quality and consistency
Positive, driven, and accountable leadership style

Desirable:

Experience within telecoms, IT, or technical service environments
Familiarity with CRM or service management platforms (Dynamics 365 advantageous)
Experience managing field-based or geographically dispersed teams

Benefits

Performance-related bonus
Bike to Work scheme
Company pension
Employee discount
Company events
On-site parking

Working Hours

Monday to Friday
On-site role based in Belfast office

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Please describe your experience managing, including how you ensure day-to-day delivery, KPI performance, and a high-quality customer experience.

Work Location: In person

Quick apply

Refine Your Search

senior operations manager jobs in belfast, ant

Operations Manager

Senior Housing Operations Manager

Head of Operations (Food Production)

Senior Major Incident Manager

Senior IT Infrastructure Manager

Business Operations Elevate Programme - Client Onboarding Analyst - Belfast - starting May or June 2026

Senior Manager, Accounts, EY Finance Operations, Belfast

Head of Operations

Facilities Manager

Project Manager - Water

Head of Workforce Planning and HR Operations

Services Contract Manager (Vice President)

Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry

Senior Manager, Consulting, Life Sciences, R&D Medical, Belfast

Manager, Private Equity Compliance and Regulatory Management, Belfast or Derry, Londonderry

Schemes Advisor

Senior Contracts Manager

Senior CRM Manager - Lifecycle & Retention

Senior Site Manager - South West England

Senior Manager, Finance Transformation, Business Consulting, Belfast Or Derry, Londonderry

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