Service delivery manager Work, Jobs in Belfast, Ant (with Salaries)

Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Management
- Driving
- Travel
Quick apply
Service Delivery Manager
CGI —Belfast
- Full-time
- Travel
- Mentoring
- Contracts
Quick apply
17h
Service Delivery Manager
Parkonic Smart Mobility Solutions Ltd —Belfast
- £3,000 - £3,800 a month
- Full-time
- Management
- Computer networking
- In-person
- Annual leave
- Sick pay
Quick apply
11d
General Manager
InsecNI Ltd —Belfast
- £40,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Sick pay
Quick apply
5d
Service Delivery Manager
National Crime Agency —Belfast
- £25 an hour
- Full-time
- Hybrid work
- Presentation skills
- IT
- In-person
- Annual leave
8d
Home Manager
Healthcare Ireland Group —Belfast
- £64,000 a year
- Full-time
- Nursing home
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
Pret a Manger - Production Van Driver
Carebrook Ireland —Belfast
- Driving
- Time management
- Employee discount
Quick apply
Senior Project Manager
GO POWER —Belfast
- £41,854.62 - £50,000.00 a year
- Full-time
- Project management
- Negotiation
- Sick pay
Quick apply
Assistant General Manager
Funky Monkeys —Belfast
- From £28,000 a year
- Full-time
- Management
- Computer literacy
- Human resources
Quick apply
1d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Belfast
- Weekend availability
- Oracle
- Salesforce
- English
Community Care Manager
Connected Health —Holywood
- £30,000 - £32,000 a year
- Full-time
- Driving
- Leadership
- Annual leave
- Referral programme
Quick apply
14d
Contracts Manager (NI and ROI)
City Facilities Management (UK) —Belfast
- £49,106 - £54,621 a year
- Full-time
- Maintenance
- Employee discount
2d
Assistant General Manager
Swim Sports Company Ltd —Newtownabbey
- £28,000 - £33,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Duty Manager - Belfast
Smyths Toys —Belfast
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Regional Manager
Macklin Care Homes —Belfast
- Full-time
- Nursing home
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
Operational Excellence Lead
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- ERP systems
- Project management
- Organisational skills
- Referral programme
Quick apply
7d
Head of Digital Delivery Service
Education Authority —Belfast
- £70,626 - £73,955 a year
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
1d
Designate RFC Manager
LKQ Corporation —Mallusk
- Full-time
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Financial Investigator
HM Revenue and Customs —Belfast
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
11d
End User Services Manager - Hillsborough, Northern Ireland
GRAHAM Group —Hillsborough
- Hybrid work
- Management
- Analysis skills
- Travel
- Annual leave
2d

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Security Service Delivery Manager

BidvestNoonan -
Belfast

Quick apply

Job details

Permanent | Full-time

Qualifications

Contract management
Driving Licence
Management
Emergency management
Change management
Driving
Leadership

Full job description

About The Role

Job Title: Security Service Delivery Manager

Location: Multi-site (Belfast Ports & Cairnryan)

Reports To: Strategic Account Manager

Contract Type: Full-time, Permanent

Travel Requirement: Regular travel across these ports

Role Purpose

The Security Service Delivery Manager is responsible for the day-to-day operational management of security services across two major UK port locations: Belfast & Cairnryan. The role ensures that all security operations are delivered in full compliance with port regulations, the International Ship and Port Facility Security (ISPS) Code, and all relevant statutory and contractual requirements.

This position is critical in maintaining operational continuity, regulatory compliance, and high-quality service delivery across a complex, multi-site environment.

Key Responsibilities

Operational Leadership • Lead the daily security operations across the two ports, ensuring consistent service delivery and operational excellence. • Maintain full compliance with ISPS requirements, port byelaws, and all associated regulatory frameworks. • Oversee incident response, access control, patrol activity, and all core security functions. • Ensure all operational procedures, assignment instructions, and risk assessments are current, accurate, and adhered to. • Provide visible leadership across all sites, building strong relationships with port authorities, stakeholders, and on-site teams.

People Management • Manage, support, and develop Security Supervisors and on-site teams across all locations. • Lead workforce planning, rostering, and resource allocation to ensure full coverage and resilience. • Drive a positive culture of accountability, professionalism, and continuous improvement. • Conduct performance reviews, coaching, and capability development for all direct reports.

Compliance & Standards • Ensure all operations meet ISPS Code requirements and port-specific security standards. • Maintain audit-ready documentation, logs, and compliance evidence across all sites. • Lead internal audits, inspections, and readiness checks, addressing any non-conformities promptly. • Ensure all officers are trained, certified, and competent for their assigned duties.

Service Delivery & Stakeholder Engagement • Act as the primary operational point of contact for port authorities, client representatives, and regulatory bodies. • Attend operational meetings, security committees, and ISPS-related forums as required. • Provide clear, concise reporting on performance, incidents, risks, and operational updates. • Ensure service delivery meets contractual KPIs, SLAs, and quality standards.

Change Management & Continuous Improvement • Lead operational improvements, process updates, and change initiatives across all ports. • Identify opportunities to enhance efficiency, resilience, and service quality. • Support mobilisation, demobilisation, and transition activities where required. • Implement new technologies, systems, and procedures to strengthen operational capability.

Risk, Incident & Emergency Management • Oversee incident reporting, investigation, and corrective actions. • Ensure emergency response procedures are understood, tested, and executed effectively. • Maintain strong situational awareness across all ports, escalating risks appropriately.

Skills, Experience & Qualifications

Essential Criteria

• Proven experience managing multi-site security operations, ideally within transport, maritime, or critical infrastructure environments. • Demonstrable leadership capability with experience managing dispersed teams. • Excellent communication, stakeholder management, and relationship-building skills. • Strong change management experience, with the ability to lead teams through operational and procedural change. • High level of resilience, organisation, and problem-solving ability. • Willingness and ability to travel regularly • Full UK driving licence.

Desirable Criteria:

• Port Facility Security Officer (PFSO) qualification. • Strong working knowledge of the ISPS Code and port security regulations. Experience working with port authorities, ferry operators, or maritime agencies. • Knowledge of emergency planning, business continuity, and risk management frameworks. • Experience in contract management or service delivery within a regulated environment.

Personal Attributes
• Professional, confident, and credible in high-stake operational environments. • Able to influence, challenge, and collaborate effectively with senior stakeholders. • Calm under pressure with strong decision-making capability. • Committed to high standards, compliance, and continuous improvement. • Flexible, proactive, and able to adapt to changing operational demands.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Quick apply

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Security Service Delivery Manager