senior lead Work, Jobs in belfast, nir (with Salaries)

Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Contracts and Commercial Manager
CGI —Belfast
- Full-time
- Contracts
- Negotiation
Quick apply
Head of Operations (Food Production)
Freshly Prep'd —Belfast
- £55,000 - £60,000 a year
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Store discount
- Employee discount
Quick apply
1d
Strategic Initiatives Program Lead – Senior Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Senior Programme Co-Ordinator
Spirit AeroSystems —Belfast
- £49,000 - £52,000 a year
- Full-time
- Engineering
- Project management
- IT
- Free parking
- Employee assistance programme
12d
senior sous chef
Wagamama —Belfast
- £43,600 a year
- Full-time
- Restaurant
14d
Senior Programme Co-Ordinator
Boeing —Belfast
- £49,000 - £52,000 a year
- Engineering
- Project management
- IT
- Free parking
- Employee assistance programme
12d
Programme Director - EnAble (EA One Replacement)
Education Authority —Dundonald
- £80,581 - £88,908 a year
- Full-time
- ERP systems
- Continuous improvement
- IT
1d
PMO Lead
3173 —Belfast
- Full-time
- Remote
- PMP
- Communication skills
- Negotiation
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry
EY —Belfast
- Azure
- Analysis skills
- Project management
Director of Services & Partnerships NI
NOW Group —Belfast
- £51,500 - £66,950 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Negotiation
- Annual leave
Quick apply
7d
Senior Key Account Manager
Distilled —Belfast
- Full-time
- Hybrid work
- Sales
- Negotiation
Quick apply
Senior Manager, Workday Senior Data Migration Lead
Deloitte —Belfast
- Hybrid work
- Project management
- Leadership
- Communication skills
12d
Lead Artist / Event Coordinator
Easel Escape —Belfast
- £15 - £30 an hour
- Part-time
- Hospitality
- Travel
- Organisational skills
- Store discount
- Employee discount
Quick apply
Business Development Manager - Belfast
Leyton —Belfast
- Sales
Group Head of Change
3173 —Belfast
- Full-time
- Remote
- PMP
- Agile
- Communication skills
Senior Sales Co-ordinator
Seagoe Hotel —Craigavon
- From £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Flexible schedule
Quick apply
Head of Operations
ASSA ABLOY —Lisburn
- Full-time
- Engineering
5d
Senior Manager, PMO Transformation, Human Capital
Deloitte —Belfast
- Hybrid work
- Agile
- Communication skills
Manager, Operational Due Diligence, Strategy & Execution, EY Parthenon, Belfast or Derry,Londonderry
EY —Belfast
- Sales
- Business development
- Analysis skills

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Operations Manager

Yellowcom Ltd -
Belfast

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
12 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Management
Operations management
Telecommunication
IT
Leadership
Communication skills

Full job description

About Yellowcom

Yellowcom is one of Ireland and Scotland's most successful independent communications companies. We design, deliver, and support business-critical solutions across a wide range of sectors.

While telecoms remains at our core, we support customers through multiple high-growth service areas, including:

IT & Managed Services
Cybersecurity
Energy Solutions
Intercoms
Payment Terminals & Connectivity

Operating locally, nationally, and internationally, Yellowcom continues to grow its customer base. With offices in Belfast, Glasgow and Dublin, we provide a full end-to-end consultancy, installation, and managed service offering.

To support this growth, we are seeking an experienced Operations Manager to lead regional service delivery and operational performance across Northern Ireland.

The Role

This is a senior operational leadership role with responsibility for the day-to-day performance of Project Managers and Field Engineers, as well as the successful delivery of customer projects and services.

You will own regional operational outcomes, drive consistency and efficiency through strong process adherence, and act as a key link between delivery teams, customers, and senior leadership.

Key Responsibilities

Own end-to-end regional operational delivery, ensuring projects and services are delivered on time, to standard, and within agreed SLAs
Lead, manage, and develop Project Managers and Field Engineers, including performance management and regular 1:1s
Own day-to-day delivery and people performance
Be fully accountable for regional KPIs, including productivity and customer retention
Drive effective resource planning, including engineer and project scheduling
Act as the escalation point for customer and delivery issues across the region
Maintain oversight of all live orders and projects using Dynamics 365 CRM
Work closely with cross-functional teams across Belfast, Glasgow and Dublin
Report directly to the Head of Operations & Customer Experience
Oversee stock ordering and inventory management
Manage company vehicles via the vehicle tracking system
Champion continuous improvement, identifying and implementing process and performance enhancements
Ensure the highest standards of customer experience through professional communication and service delivery

Skills & Experience

Essential:

Proven experience in a senior operations, service delivery, or field operations management role
Strong people-management experience across Project Managers and Engineers
Demonstrated ownership of KPIs, performance metrics, and operational outcomes
Excellent stakeholder management and communication skills
Highly organised with a structured, methodical approach to operations
Strong problem-solving and decision-making ability
High attention to detail with a focus on quality and consistency
Positive, driven, and accountable leadership style

Desirable:

Experience within telecoms, IT, or technical service environments
Familiarity with CRM or service management platforms (Dynamics 365 advantageous)
Experience managing field-based or geographically dispersed teams

Benefits

Performance-related bonus
Bike to Work scheme
Company pension
Employee discount
Company events
On-site parking

Working Hours

Monday to Friday
On-site role based in Belfast office

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Please describe your experience managing, including how you ensure day-to-day delivery, KPI performance, and a high-quality customer experience.

Work Location: In person

Quick apply

Refine Your Search

senior lead jobs in belfast, nir

Operations Manager

Contracts and Commercial Manager

Head of Operations (Food Production)

Strategic Initiatives Program Lead – Senior Vice President

Senior Programme Co-Ordinator

senior sous chef

Senior Programme Co-Ordinator

Programme Director - EnAble (EA One Replacement)

PMO Lead

Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry

Director of Services & Partnerships NI

Senior Key Account Manager

Senior Manager, Workday Senior Data Migration Lead

Lead Artist / Event Coordinator

Business Development Manager - Belfast

Group Head of Change

Senior Sales Co-ordinator

Head of Operations

Senior Manager, PMO Transformation, Human Capital

Manager, Operational Due Diligence, Strategy & Execution, EY Parthenon, Belfast or Derry,Londonderry

I want to receive the latest job alerts for senior lead in belfast, nir

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