Services operations program manager Work, Jobs in Belfast, Nir (with Salaries)

Services Operations Program Manager
Ciena —Belfast
- Full-time
- PMP
- Engineering
- ERP systems
Senior Operations Manager
Quantum Flow Management Institute —Antrim
- £4,800 - £6,500 a month
- Full-time
- Bachelor's degree
- Business
- Leadership
Quick apply
Program Manager
EOS —Banbridge
- Project management
Quick apply
4d
Senior Supply Chain Manager
Danesi Leathercraft Group —Bangor
- £5,600 - £7,000 a month
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
Quick apply
Senior Account Manager
Income Growth Solutions Ltd —Belfast
- £3,800 - £5,200 a month
- Full-time
- Marketing
- Microsoft Office
- Business development
Quick apply
Digital Program Manager
Thales —Belfast
- Full-time
- CRM software
- Salesforce
- IT
- Annual leave
- Employee discount
4d
Operations Director
Macklin Care Homes —Belfast
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Belfast
- Weekend availability
- Oracle
- Salesforce
- English
Global Headcount Management Business Associate – Business Execution - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
Deputy Manager
Jollyes Pets —Bangor
- £28,500 - £30,000 a year
- Full-time
- Customer service
- Retail management
Quick apply
Customer Growth Team Leader - Belfast
Achilles Group Limited —Belfast
- CRM software
- Microsoft Excel
- Sales
- Annual leave
9d
Managing Director
Macklin Care Homes —Belfast
- Full-time
- Analysis skills
- Business
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Care Manager
Visiting angels —Belfast
- From £36,000 a year
- Full-time
- Driving
- Care plans
- Free parking
- Paid training
Quick apply
11d
General Operative, AD Plant
McCulla Ireland Limited —Lisburn
- £14.00 - £14.50 an hour
- Full-time
- Maintenance
- Forklift
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Warehouse Team Manager
Alliance Healthcare —Belfast
- £36,000 - £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Management
Transaction Reporting Compliance Senior Manager
TP ICAP —Belfast
- Full-time
- Financial services
- Communication skills
Internal Audit Assistant Manager
Sumer NI —Belfast
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Logistics Engineer
CDE Group —Belfast
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
8d
Benefits Associate
Huron Consulting Services UK Limited —Belfast
- Bilingual
- Microsoft Excel
- Bachelor's degree
- Annual leave
Quick apply
Senior Contracts Manager
Thales —Belfast
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme

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Services Operations Program Manager

Ciena -
Belfast

Apply Now

Job details

Full-time

Qualifications

PMP
Engineering
ERP systems
Logistics
English
Master's degree
Bachelor's degree
Supply chain management
Telecommunication

Full job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Service Operations Program Manager

This role sits at the center of how Ciena delivers reliable, high‑performance networking solutions to customers worldwide. It focuses on strengthening service operations processes that directly impact product quality, cost, and lifecycle efficiency. The position partners closely with engineering, service teams, and global partners to enable scalable, data‑driven service execution across advanced optical and routing platforms.

How you will make an impact:

Lead cross‑functional project management efforts with Service Operations teams, global service partners, and engineering organizations to resolve complex process issues.
Optimize end‑to‑end service lifecycle execution for Ciena products, from introduction through sustainment.
Deliver service enablement, New Product Introduction (NPI), service ramp, and continuous improvement initiatives in partnership with engineering teams.
Drive initiatives that improve service performance through cost reduction, aging inventory recovery, scrap reduction, and cycle‑time improvement.
Define, manage, and report operational performance metrics to identify trends and improvement opportunities.
Apply lean methodologies to identify and implement continuous improvement initiatives within Service Operations.
Develop data‑driven analytics to identify systemic issues, recommend corrective actions, and implement sustainable solutions.

The must haves:

Education: Bachelor’s degree in Engineering (Electrical, Electronics, Industrial), Supply Chain Management, or a related technical field.
Experience: 10+ years of experience in product manufacturing or process engineering within high‑technology, telecommunications, networking, or complex electronics environments.
Demonstrated management of complex projects from concept through execution, resulting in measurable operational improvements.
Application of manufacturing or repair process knowledge, including process optimization, logistics, and quality control methodologies.
Utilization of product lifecycle management (PLM) tools and enterprise resource planning (ERP) systems.
Ability to collaborate and drive alignment across global, cross‑functional teams in a fast‑paced environment.
Willingness to travel occasionally to service partners and internal sites to support critical initiatives, with fluency in English.

Nice to haves:

Education: Master’s degree in a related engineering discipline.
Background in telecommunications hardware manufacturing or service environments.
Application of Design for Manufacturability (DFM), Design for Assembly (DFA), and serviceability principles.
Lean, Six Sigma, or 8D problem‑solving methodologies.
Advanced analytical, problem‑solving, and decision‑making capabilities.
Certifications: PMP certification or a comparable project management qualification.

#LI-ST

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply Now

Refine Your Search

services operations program manager jobs in belfast, nir

Services Operations Program Manager

Senior Operations Manager

Program Manager

Senior Supply Chain Manager

Senior Account Manager

Digital Program Manager

Operations Director

Delivery Partner Manager, UK/IE Delivery Partner Managers

Global Headcount Management Business Associate – Business Execution - Assistant Vice President

Deputy Manager

Customer Growth Team Leader - Belfast

Managing Director

Care Manager

General Operative, AD Plant

Warehouse Team Manager

Transaction Reporting Compliance Senior Manager

Internal Audit Assistant Manager

Logistics Engineer

Benefits Associate

Senior Contracts Manager

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