Support & client services managers Work, Jobs in Belfast, Nir (with Salaries)

Operations Support Manager
OCS Group —Belfast
- Remote
- Management
Quick apply
Telemarketer
Yellowcom —Belfast
- £25,000 - £54,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Referral programme
Quick apply
8d
Office/Operations Manager
Play Services Ireland —Lisburn
- £32,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
Quick apply
21h
Operations Manager
Gray + Press Accountants Limited —Belfast
- £40,000 - £45,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
9d
Helpdesk Administrator
Totalis Solutions Ltd —Belfast
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Business Unit Manager - Production Support Business Enablement - Senior Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
12d
Senior Client Onboarding Officer
Fieldfisher —Belfast
- Full-time
- Work from home
Sales and Support - Newtownbreda, Belfast
Greenville IDC —Belfast
- £24,420.00 - £42,100.32 a year
- Full-time
- Salesforce
- English
- Analysis skills
Quick apply
Business Development Manager
Powerforce —Belfast
- £28,000 - £30,500 a year
- Full-time
- Sales
- Business development
- Health & wellbeing programme
- Employee discount
Contracts and Commercial Manager
CGI —Belfast
- Full-time
- Contracts
- Negotiation
Quick apply
Business Support Assistant
3173 —Belfast
- Call to connect
- Microsoft Office
- Administrative experience
- Organisational skills
Essential Skills Literacy Tutor
Get Set UK 1 —Belfast
- £30,000 a year
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Recruitment Administration Specialist
Alexander Mann Solutions —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Senior Business Development Manager – IT Managed Services
Barclay Communications —Belfast
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Employee discount
- Referral programme
Quick apply
1d
Client Relationship Manager
ICW Insurance Services —Belfast
- Sales
- Communication skills
- Negotiation
11d
Customer Service Representative
Woodside Logistics Group —Belfast
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
11d
Engagement Success Manager
Axiom —Belfast
- Microsoft Powerpoint
- Sales
- AI
Quick apply
Business Analyst - Belfast
KPMG —Belfast
- Weekend availability
- Hybrid work
- Bachelor's degree
- In-person
- Business
- Relocation assistance
- Annual leave
E+ Eurodesk Digital Engagement Manager
British Council —Belfast
- £30,839 a year
- No degree
20h
Investment Management Client Administrator
Evelyn Partners —Belfast
- Full-time
- No degree
- Organisational skills
- Financial services
Quick apply

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Operations Support Manager

OCS Group -
Belfast

Quick apply

Job details

Permanent

Qualifications

Management
Customer relationship management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

To ensure the profitable, efficient and safe operation of all cleaning contracts within your designated area and support with the wider Northern Ireland cleaning division portfolio. This is to include any peripheral services supplied to clients such as waste management, adhoc deep cleaning, window cleaning, pest control, hygiene or any other service provided by OCS. To provide a quality service delivery to all customers in accordance with company procedures ensuring effective and adequate financial forecasting, budgeting and analysis of direct cost and overhead. Ultimately responsible for debt management, disputes, resolution and accurate and comprehensive invoicing ensuring timely cash collection in accordance with agreed targets. To retain existing business along with achieving relevant growth targets for new work.

The main responsibilities of this role are:

Manage the delivery of all services in your specific area to provide consistently high levels of performance that meet contractual obligations to customers and the strategic objectives of the Division.
Build a network of close partnerships with customers in the Area, developing strong account management and encouraging multi-level relationships between all services, teams and customer teams
Communicate clearly and positively with staff at all levels in your area to create a focus on business goals and build an environment where all staff are valued for their contribution
Support the sales function where required in preparing commercial tenders and in delivering sales presentations relevant to developing the business in the area
Recruit, develop and if necessary, manage the performance of all onsite operational colleagues to deliver OCS and customer requirements within the Area
Liaise with OCS internal and external statutory bodies to ensure compliance with OCS and industry regulations with particular emphasis on ISO quality systems and health & safety
Take an active part with Management in ensuring the retention of major contracts that come up for re-tender
Liaise with other OCS Managers to ensure high levels of staff motivation and productivity, increasing staff retention.
Have P & L accountability for your area of operation and ensure that it is managed within budget, ensuring that maximum revenue and gross margin are achieved

To be considered for this role you must hit the below criteria:

Knowledge of soft services, particularly cleaning and experience in delivery is essential
Experience of managing a multi site, service based, national, low margin business
Right to work in the UK
Must be self-motivated and results orientated with effective inter – personal skills and the ability to communicate at all levels.
Highly organised with the ability to prioritise workload and delegate effectively to direct reports
Ability to mentor and develop subordinates, counselling and coaching as necessary.
High degree of interest in their own personal development and future career progression
Proven track record of management experience which has been gained ideally within the industry with full P&L accountability.
Evidence of “hands-on” operational experience and a track record of successful client relationship management.
Proven record of managing, motivating, developing and retaining a dispersed workforce through others.
Evidence of having grown the businesses for which P&L accountability is claimed above.

How to Apply:

If you areinterested in joining a business that encourages professional development,career progression and the chance to work with inspirational people then pleaseclick apply and register your interest! You can also sign up to our job alertswhen registering which will notify you when other suitable vacancies areavailable.

We are an equal opportunitiesemployer and rely on a diverse workforce with a broad range of knowledge,skills, and backgrounds to deliver our goals. We offer an inclusive andwelcoming environment and actively encourage applications from all individualsregardless of race, gender, nationality, religion, sexual orientation,disability, or age.

Quick apply

Refine Your Search

support & client services managers jobs in belfast, nir

Operations Support Manager

Telemarketer

Office/Operations Manager

Operations Manager

Helpdesk Administrator

Business Unit Manager - Production Support Business Enablement - Senior Vice President

Senior Client Onboarding Officer

Sales and Support - Newtownbreda, Belfast

Business Development Manager

Contracts and Commercial Manager

Business Support Assistant

Essential Skills Literacy Tutor

Recruitment Administration Specialist

Senior Business Development Manager – IT Managed Services

Client Relationship Manager

Customer Service Representative

Engagement Success Manager

Business Analyst - Belfast

E+ Eurodesk Digital Engagement Manager

Investment Management Client Administrator

I want to receive the latest job alerts for support & client services managers in belfast, nir

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