Customer experience coordinator Work, Jobs in Belgravia, Gtl (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —London
- £30,831.18 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Aesthetic & Longevity Treatment Coordinator (dual site)
HUM2N Ltd —London
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
Part-Time Administration Coordinator
Haus Maintenance —Chelsea
- From £12.80 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
2h
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
1d
Centralised Leasing Coordinator
CompassRock International —West London
- £27,000 - £30,000 a year
- Microsoft Outlook
- Sales
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Senior Waiter/Waitress – Floor & Guest Experience Coordinator
Mariage Frères —London
- Weekend availability
- Serving
- Hospitality
- Customer service
- Store discount
- Annual leave
Quick apply
Admissions & Centre Coordinator – Tuition Centre - Part Time
Iqra Cricklewood —London
- £15 an hour
- Part-time
- Microsoft Word
- Sales
- Customer service
- Free parking
Quick apply
Patient Experience & Growth Coordinator
Sands End Dental & Face Studio —London
- £32,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Health & wellbeing programme
Quick apply
1d
Refurbishment Coordinator
Dolphin Square —Pimlico
- £36,773 a year
- Full-time
- Microsoft Office
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
DayMaker Concierge - 16:00 - 22:00 (30hrs)
On Verve —Soho
- £16.50 an hour
- Part-time
- Bilingual
- Hospitality
- Phone etiquette
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
14d
Veterinary Operations & Client Experience Coordinator
Ecovets —London
- £30,000 - £38,000 a year
- Full-time
- Management
- Team management
- Front desk
- Employee discount
Quick apply
3d
Client Coordinator
Brown & Brown Europe —Borehamwood
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
2d
Reception Coordinator
Warner Bros. Discovery —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Service Desk Coordinator
Platinum Facilities Maintenance Services —South West London
- Up to £34,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
2d
Project Coordinator
EVI Group —Northolt
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
On Call Coordinator
Vincentian Care Plus —London
- From £13.25 an hour
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Care experience
- Work from home
- Referral programme
Quick apply
1d
Clinic Coordinator
Therapie Clinic —London
- £13.94 - £15.79 an hour
- Customer service
- Analysis skills
- Communication skills
- Paid training
- Annual leave
Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Patient Experience Coordinator

The MOLE Clinic Ltd -
London

Quick apply

Job details

Permanent | Full-time
£30,831.18 a year

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £30,831.18 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £30,831.18 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in belgravia, gtl

Patient Experience Coordinator

Aesthetic & Longevity Treatment Coordinator (dual site)

Part-Time Administration Coordinator

Client Services & Order Coordinator

Centralised Leasing Coordinator

Senior Waiter/Waitress – Floor & Guest Experience Coordinator

Admissions & Centre Coordinator – Tuition Centre - Part Time

Patient Experience & Growth Coordinator

Refurbishment Coordinator

DayMaker Concierge - 16:00 - 22:00 (30hrs)

Coordinator

Veterinary Operations & Client Experience Coordinator

Client Coordinator

Reception Coordinator

Service Desk Coordinator

Project Coordinator

On Call Coordinator

Clinic Coordinator

Customer Experience Coordinator

Wholesale Customer Support Coordinator

I want to receive the latest job alerts for customer experience coordinator in belgravia, gtl

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