Assurance manager Work, Jobs in Belmont, Gtl (with Salaries)

Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
Complaints & Information Officer
Hackney Borough Council —Hackney
- £49,155 - £51,228 a year
- Full-time
2d
Practice Manager – Governance, Workforce & People
Woodcote Medical —Purley
- £40,000 - £45,000 a year
- Part-time
- Management
- Human resources
- Leadership
- Free parking
- Bereavement leave
Quick apply
2h
Director of Operations
Guy's and St Thomas' NHS Foundation Trust —London
- £88,250 - £100,355 a year
- Weekend availability
12h
Dual site Home Manager
Achieve together —Sutton
- £37,400 - £43,500 a year
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
7d
Delivery Programme Manager
North London NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
- Annual leave
2d
Programme Manager (Data)
BBC —London
- £95,000 - £125,000 a year
- Full-time
- Hybrid work
- Leadership
3d
Data Governance Manager
Cover-More —Uxbridge
- £90,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
14d
Programme Lead- Families First Partnership
London Borough of Sutton —Sutton
- £58,461 - £69,984 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Employee discount
2d
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
9d
Senior Strategy & Transformation Lead
Central and North West London NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
1d
Deputy Manager
Achieve Together —Sutton
- £14.20 an hour
- Full-time
- Employee discount
Talent Acquisition Manager
TCFM —Tadworth
- £45,000 - £50,000 a year
- Weekend availability
- Management
Quick apply
Operations Manager
Popeyes UK —Croydon
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
3d
Operations Director
Spire Healthcare —Ilford
- Full-time
1d
Care Home Manager
Hallmark Care Homes —Wimbledon
- Full-time
- In-person
- Annual leave
- Employee discount
Audit & Accounts Trainee
TC-Group —Croydon
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Claims and Inquests Paralegal Apprentice
Guy's and St Thomas' NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
1d
Quality Assurance Manager
New England Seafood International —Chessington
- Full-time
- Management
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
Secretariat Manager
NHS England —London
- £57,528 - £64,750 a year
- Full-time
- Annual leave
3d

I want to receive the latest job alerts for assurance manager in belmont, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operational Excellence & Process Improvement Lead

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
£31,049 a year

Qualifications

Adobe Captivate
Administrative experience
Quality assurance
Human resources
Communication skills
Teaching

Full job description

ROLE TITLE: Operational Excellence & Process Improvement Lead

REPORTS TO: Head Of Operational Excellence
LOCATION: Hybrid (Head Office + service sites)

JOB PURPOSE

This role is responsible for driving consistency, quality, and efficiency across administrative teams at Communitas.

The post holder will act as a subject matter expert in administrative processes and systems, identifying variation, simplifying workflows, and ensuring consistent adoption across all services.

Training is used as a tool to embed standard ways of working, not as a standalone function.

The role requires someone who can translate real operational processes into practical, usable training, and confidently support teams to adopt and sustain improved ways of working.

KEY RESPONSIBILITIES

1. Process Standardisation & Improvement

Identify inconsistencies and inefficiencies in administrative processes across services
Define and document clear, standardised ways of working (SOPs)
Work with operational leads to implement and embed improvements
Simplify complex workflows into practical, repeatable steps

2. Training Delivery (Applied, Not Theoretical)

Deliver practical, process-driven training for new and existing staff
Lead onboarding programmes that ensure staff can perform core admin functions confidently
Deliver refresher and targeted training where performance gaps are identified
Adapt training to reflect real service pressures and workflows, not ideal scenarios

3. Capability Building & Behaviour Change

Build admin team confidence, competence, and accountability
Provide hands-on coaching and follow-up support, not just one-off training sessions
Challenge inconsistent practices and reinforce standard approaches
Support managers in addressing performance gaps linked to process adherence

4. Systems & Workflow Expertise

Act as a key user of administrative systems (e.g. patient management systems)
Ensure training reflects how systems are actually used in practice
Identify and resolve common system-related issues impacting workflow

5. Cross-Team Consistency

Work across clusters to ensure one consistent approach to administration
Collaborate with Service Managers and Leads to align processes and expectations
Reduce variation in how services operate

6. Quality & Continuous Improvement

Monitor adherence to agreed processes
Identify risks, gaps, and areas for improvement
Use feedback and observation to continuously refine training and processes
Support audits and quality assurance activities

ESSENTIAL SKILLS

Ability to simplify complex processes into clear, practical steps
Strong communication skills with confidence to challenge and influence others
Ability to build credibility with operational teams
Highly organised with strong attention to detail
Confident delivering training in both group and 1:1 settings
Problem-solving mindset with a focus on practical solutions
Ability to work independently across multiple services

ESSENTIAL EXPERIENCE

Experience working in an administrative or operational environment
Experience improving or standardising processes, not just following them
Experience training, coaching, or supporting colleagues in real work settings
Experience working across multiple teams or departments
Experience using administrative or patient management systems

DESIRABLE (BUT IMPORTANT SIGNALS)

Experience working in healthcare or similar regulated environments
Experience supporting onboarding or induction programmes
Experience identifying performance gaps and implementing improvements

WHAT SUCCESS LOOKS LIKE

Administrative processes are consistent across services
New starters become effective more quickly
Teams follow clear, standard ways of working
Reduced errors, duplication, and confusion
Managers report improved admin performance and reliability

KEY BEHAVIOURS REQUIRED

Comfortable working in messy, inconsistent environments
Willing to challenge existing ways of working constructively
Focused on practical outcomes, not theory
Resilient when facing resistance to change
Takes ownership of problems and drives solutions

This role is not suited to candidates whose experience is primarily within corporate learning and development without direct operational process ownership.

Pay: £31,049.00 per year

Work Location: In person

Quick apply

Refine Your Search

assurance manager jobs in belmont, gtl

Operational Excellence & Process Improvement Lead

Complaints & Information Officer

Practice Manager – Governance, Workforce & People

Director of Operations

Dual site Home Manager

Delivery Programme Manager

Programme Manager (Data)

Data Governance Manager

Programme Lead- Families First Partnership

Strategic Account Manager

Senior Strategy & Transformation Lead

Deputy Manager

Talent Acquisition Manager

Operations Manager

Operations Director

Care Home Manager

Audit & Accounts Trainee

Claims and Inquests Paralegal Apprentice

Quality Assurance Manager

Secretariat Manager

I want to receive the latest job alerts for assurance manager in belmont, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected