Team leader Work, Jobs in Benfleet, Ess (with Salaries)

Hire Desk Team Leader
Hire Safe Solutions Ltd —Thurrock
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Yard Operations Team Leader
RB Global —Canvey Island
- £30,000 - £32,000 a year
- Day shift
- Team management
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
Team Leader
OurCoop —Basildon
- £14.20 an hour
- Customer service
- Training & development
- Paid training
- Annual leave
4h
Team Leader
Proper Locals - BRA_206 —Benfleet
- Part-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Team Leader - Maidstone Crown Court
HM Courts & Tribunal Service —Maidstone
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
2d
Team Leader
Heritage - BRA_208 —Leigh-on-Sea
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
11d
Positive Behaviour Support (PBS) Lead
Chosen Care Group Ltd —London
- From £45,000 a year
- Full-time
- In-person
- Training & development
- Communication skills
- Employee discount
- Referral programme
Quick apply
Team Leader
KFC Basildon Eastgate Shopping Centre —Basildon
- Full-time
- Training & development
- Restaurant
- Employee discount
Team Leader/Supervisor
Queenies —Chelmsford
- £12.71 - £13.00 an hour
- Full-time
- Administrative experience
- Supervising experience
- Conflict management
- Store discount
- Employee discount
Quick apply
Team Leader
KFC —Basildon
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
10d
Product Team Leader
River Island —Basildon
- Part-time
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Team Leader
KFC Pitsea Retail Park —Basildon
- Up to £14 an hour
- Full-time
- Training & development
- Restaurant
- Employee discount
11d
Shift Lead
B&Q —Basildon
- £18,844 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Team Leader
Chef & Brewer - BRA_101 —Hockley
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Team Manager
Integrated Care 24 Ltd —Basildon
- £17.10 an hour
- Weekend availability
- Hybrid work
- Team management
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
6d
Team Leader
Grandir UK —Writtle
- £27,872 - £30,992 a year
- Full-time
- Experience working with children
- Preschool
- In-person
- Annual leave
- Employee discount
Quick apply
Retail Team Leader (Lifestyle Department)
Ruxley Manor Garden Centre —Sidcup
- Up to £14.40 an hour
- Weekend availability
- Merchandising
- Supervising experience
- Team management
- Free parking
- Store discount
Quick apply
Hotel Kitchen - Team Leader
Premier Inn —Basildon
- Up to £14.31 an hour
- Full-time
- Inventory control
- Hotel
- Team management
- Employee discount
Quick apply
Team Leader – Therapeutic Children’s Home
Kites Childrens Services —Westcliff-on-Sea
- £31,345 - £33,584 a year
- Weekend availability
- Experience working with children
- Organisational skills
- In-person
- Sick pay
Quick apply
10d
Leisure Team Leader
Village Hotels - Maidstone - Leisure —Maidstone
- Part-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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Hire Desk Team Leader

Hire Safe Solutions Ltd -
Thurrock

Quick apply

Job details

Permanent | Full-time
£38,000 - £42,000 a year
10 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
Referral programme
On-site parking

Qualifications

Sales support
Process improvement
Supervising experience
Team management
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Job Description

Reporting to the Director of Operational Excellence, the Hire Desk Team Leader is responsible for supporting the day-to-day running of the hire desk, ensuring excellent customer service, efficient operations, and consistent service delivery.

This role acts as a key link between customers, sales, transport, engineering, fulfilment and operations, helping to ensure powered access equipment is hired out safely, efficiently, and in line with company standards.

The Hire Desk Team Leader provides hands-on supervision to the team, supporting performance, resolving issues, and maintaining smooth operations.

Key Responsibilities

Team Support & Supervision

Support, coach, and guide a team of Hire Desk Controllers
Assist in setting daily priorities and allocating workload
Act as the first point of escalation for team queries and issues
Support onboarding and training of new team members
Encourage a positive, customer-focused team environment

Customer Service

Support the handling of customer enquiries, quotations, and hire contracts
Ensure service standards are maintained across all customers
Resolve escalated customer issues in a timely and professional manner
Provide guidance on product selection, availability, and hire terms
Build strong day-to-day relationships with customers

Hire Desk Operations

Oversee daily hire desk activities including on-hires, off-hires, and extensions
Ensure accuracy of bookings, contracts, and system updates
Liaise with fulfilment team to support delivery and collection schedules
Ensure processes are followed in line with company policies

Systems & Processes

Support the effective use of hire desk systems and internal apps
Ensure data is accurate and kept up to date
Assist with improving simple processes to increase efficiency
Support basic reporting and data tracking

Commercial Support

Support Business Development Managers with account coordination and service delivery
Identify opportunities to maximise hires and utilisation
Assist in maintaining strong customer relationships to support repeat business

Quality & Performance

Support monitoring of key KPIs (e.g. response times, contract accuracy, customer service)
Help ensure consistency across customer interactions
Identify and flag opportunities for operational improvement
Follow all SHEQ procedures and company standards
Provide cover across the team during absences or peak periods

Required Skills & Experience

Experience in a hire desk, customer service, or coordination role
Previous supervisory or team leader experience
Strong communication and organisational skills
Ability to manage multiple priorities in a busy environment
Good working knowledge of hire desk systems and Microsoft Office
Customer-focused with a proactive, problem-solving approach
Knowledge of powered access equipment and regulations (desirable

The Company

At Hire Safe Solutions, we’re proud to be a leading provider of powered access solutions and related products for working at height. Since our founding in 2013, we’ve built a reputation for being honest, reliable, and responsive.

We strive to be the most respected powered access provider by delivering exceptional service, uncompromising safety, and innovative solutions that elevate our customers’ success and set new standards across the industry.

We’re passionate about our customers, our team, and the power of innovation. Our business is constantly evolving to meet the changing needs of our clients and to stay ahead in a dynamic market.

Safety is at the heart of everything we do. With curious minds and a forward-thinking approach, we’re committed to being at the cutting edge of powered access technology. Our fast-paced, collaborative environment thrives on purposeful communication and genuine interest in our customers and their businesses.

We take pride in helping businesses deliver their projects successfully - offering expert guidance and tailored solutions so they can focus on what they do best: growing and making money.

When our customers succeed, we succeed. When our people grow, our business grows with them.

Why work with us

We're a fast-growing, people-first business where ideas turn into action and doing things right is how success is built.

Competitive salary
26 days annual leave + bank holidays
Private medical insurance & health cash plan
Group life assurance, critical illness cover & income protection
Pension - employer match up to 10%

Apply Now - Lets build a safer, sustainable future together.

Pay: £38,000.00-£42,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Referral programme

Experience:

team leader: 2 years (required)
hire desk or customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

team leader jobs in benfleet, ess

Hire Desk Team Leader

Yard Operations Team Leader

Team Leader

Team Leader

Team Leader - Maidstone Crown Court

Team Leader

Positive Behaviour Support (PBS) Lead

Team Leader

Team Leader/Supervisor

Team Leader

Product Team Leader

Team Leader

Shift Lead

Team Leader

Team Manager

Team Leader

Retail Team Leader (Lifestyle Department)

Hotel Kitchen - Team Leader

Team Leader – Therapeutic Children’s Home

Leisure Team Leader

I want to receive the latest job alerts for team leader in benfleet, ess

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