Customer support & client services managers Work, Jobs in Benson, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Sales Manager
MotorEasy —Reading
- From £40,000 a year
- Full-time
- Management
- Sales
- English
Quick apply
Customer Services Manager
Eleanor Hospital Logistics —Oxford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- English
- In-person
- Free parking
Quick apply
12d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
TEAMLEAD CUSTOMER SERVICE
HUBER+SUHNER —Bicester
- ERP systems
- English
- IT
Regional Sales Supervisor - 12 Months FTC
PepsiCo —Reading
- Sales
- Analysis skills
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Experience Lead (12 month maternity cover)
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Private Client Manager
Value Retail —Bicester
- Full-time
- Hospitality
- Organisational skills
- Communication skills
3d
Customer Service Supervisor
Shapla Tandoori —Reading
- £31,000 - £42,700 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
Customer Service Team Leader
Agria Pet Insurance —Aylesbury
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
Quick apply
Customer Care Manager
Barco —Bracknell
- Management
- Engineering
- English
13d
Customer Service Manager
Berkeley Group —Maidenhead
- Full-time
- Sales
- Customer service
- IT
- Annual leave
Quick apply
6d
Value Stream Leader (Customer Operations) - FTC
Surface Technology International —Hook
- Full-time
- Employee discount
Quick apply
Customer Success Manager
iomart —Cookham
- £37,000 - £50,000 a year
- Full-time
- CRM software
- Management
- Sales
13d
Service Resolution Manager
Tripadvisor —Oxford
- Hybrid work
- Management
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Client Service Director
AND Digital —Reading
- Full-time
- Hybrid work
- Driving
- Contracts
- Gym membership
Quick apply
Lead Customer Service Associate - UK
Eco Global —Arborfield
- £12 - £15 an hour
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
5d

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

customer support & client services managers jobs in benson, oxf

Team Lead - Customer Service

Sales Manager

Customer Services Manager

CX Team Leader (Fixed-Term-Contract)

TEAMLEAD CUSTOMER SERVICE

Regional Sales Supervisor - 12 Months FTC

Senior Customer Relationship Administrator

Customer Operational Delivery Manager

Customer Experience Lead (12 month maternity cover)

Customer Success Lead (Life Sciences)

Private Client Manager

Customer Service Supervisor

Customer Service Team Leader

Customer Care Manager

Customer Service Manager

Value Stream Leader (Customer Operations) - FTC

Customer Success Manager

Service Resolution Manager

Client Service Director

Lead Customer Service Associate - UK

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