Client services specialist Work, Jobs in Benwell, Twr (with Salaries)

Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Enquiry Coordinator
Reeves Independent —Newcastle upon Tyne
- £26,500 a year
- Full-time
- Data entry
- In-person
- Phone etiquette
- Sick pay
Quick apply
4d
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Annual leave
Quick apply
11d
Rolex Watchmaker
The Watches of Switzerland Group —Newcastle upon Tyne
- Customer service
- Communication skills
- Employee assistance programme
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- APIs
- AI
Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
13d
Client Experience Host
The Watches of Switzerland Group —Newcastle upon Tyne
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
User Researcher - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- In-person
- Communication skills
Quick apply
Talent Scout Specialist
Accenture —Newcastle upon Tyne
- Full-time
- Management
- Supervising experience
- Employee discount
12d
Learning Disability Skills Specialist
Journey Enterprises Ltd —Newcastle upon Tyne
- £24,940.09 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- In-person
- Annual leave
- Sick pay
Quick apply
5d
Operations Administrator
Vadella —Wallsend
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Customer Experience Manager (Contact Centre)
Sopra Steria —Newcastle upon Tyne
- £33,000 a year
- Hybrid work
- Organisational skills
- Training & development
- Leadership
- Annual leave
18h
Legionella Risk Assessor
SMS Environmental —Newcastle upon Tyne
- Up to £34,000 a year
- Overtime
- Bachelor's degree
- Travel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Account Handler
Jensten Group —Gateshead
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Trust Manager
Womble Bond Dickinson —Newcastle upon Tyne
- Full-time
- Hybrid work
- Presentation skills
- Accounting
Careers Adviser
Progress Careers —Gateshead
- £24,500 - £28,000 a year
- Communication skills
- School
- Employee discount
- Referral programme
Senior IFA Administrator
WPS Advisory —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
New Boarding Compliance Analyst - EDD Specialist
Worldpay (UK) Limited —Gateshead
- Analysis skills
- Bachelor's degree
- Financial services
- Employee assistance programme
Quick apply
3d
Sales Executive
WeBuyAnyCar —Gateshead
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply

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Client Services Specialist

WPS Advisory
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,420 - £32,000 a year
14 days ago

Benefits

Health & wellbeing programme
Financial planning services
Annual leave
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Mobile applications
Maths
Customer support
Financial services
Customer interaction
Communication skills

Full job description

Role purpose:

Our Client Service Specialists are the first point of contact in and out of the business and so are a key interface between us and our clients. This is an opportunity to be a part of a fantastic, collaborative, growing team. You will work closely with Advisers and Administrators to ensure our clients receive the best service and support. In addition, you will have the opportunity to train within the specialist admin function to broaden your skill set and further your career. This is a hybrid role once established

Key responsibilities:

Consistently deliver an excellent customer experience in line with company values
Acknowledge and respond to client queries across varied subjects via phone, email or in app messaging
Ensure that clients are kept informed on the progress of their transactions and queries
Work within set SLA’s
Manage Adviser diaries
Support clients in getting the most from our LifeStage Money App; ensuring the App is functional clients understand the features it provides fully
Contribute to and assist with business projects and initiatives
Complete ad hoc tasks as required
Adhere to all internal policies and FCA compliance requirements, ensuring customer data is always handled securely and confidentially.

Person profile:

Excellent written and verbal communication skills, with strong listening ability
Strong desire to learn and develop within the Financial Services industry
You should be proactive, adaptable, and comfortable working in a fast-paced environment
Highly organised with strong attention to detail
Target-driven, commercially aware, and resilient
Numerically confident with an aptitude for financial concepts
Confident using technology and learning new systems

Qualifications and work experience:

Previous experience in a client-facing or customer service role within the Financial Services industry
GCSEs (or equivalent) in Maths and English.
Proficient in Microsoft Outlook, Word, and Excel.
Previous experience using IO is desirable but not essential.

Employee benefits:

25 days annual leave
Company pension
Death-in service cover
Income protection
Free financial advice
Financial education and guidance app
Wellness app with immediate access to medical and healthcare services

Job Type: Full-time

Pay: £27,420.00-£32,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking

Application question(s):

Experience in Financial services

Work authorisation:

United Kingdom (required)

Location:

Newcastle upon Tyne NE1 3PA (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE1 3PA

Quick apply

Refine Your Search

client services specialist jobs in benwell, twr

Client Services Specialist

Enquiry Coordinator

Property Sales Consultant

Rolex Watchmaker

Business Analyst - Newcastle

Customer Advisor

Client Experience Host

User Researcher - Newcastle

Account Manager

Talent Scout Specialist

Learning Disability Skills Specialist

Operations Administrator

Customer Experience Manager (Contact Centre)

Legionella Risk Assessor

Account Handler

Trust Manager

Careers Adviser

Senior IFA Administrator

New Boarding Compliance Analyst - EDD Specialist

Sales Executive

I want to receive the latest job alerts for client services specialist in benwell, twr

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