Customer support representative Work, Jobs in Bere Regis, Dor (with Salaries)

CSA (Customer Service Associate)
Teachers Building Society —Wimborne
- Up to £26,775 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
B2B Operations Support Representative
Screwfix —Yeovil
- Full-time
- Hybrid work
- Microsoft Excel
- Employee discount
- Flexible schedule
4d
Outpatient Administrator
Dorset County Hospital NHS Foundation Trust —Dorchester
- £25,272 a year
- Full-time
- Customer service
- Front desk
- Office experience
8d
Customer Support Representative
Signature Aviation —Bournemouth
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Employee assistance programme
Quick apply
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Pre-Registration Training Pharmacy Technician
Dorset County Hospital NHS Foundation Trust —Dorchester
- £12.71 an hour
- Weekend availability
- Annual leave
9d
Sales - Sales Advisor - UK
New Look —Dorchester
- Part-time
- Microsoft Word
Customer Service Advisor
STAR PLUS RETAIL LTD —Yeovil
- £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
Quick apply
Catering Assistant
Dorset County Hospital NHS Foundation Trust —Dorchester
- £25,272 a year
- Full-time
- Customer service
8d
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Assistant Resort Amusement Manager
Bandai Namco Amusement Europe —Weymouth
- Temporary
- Hospitality
- Leadership
- Resort
- Employee assistance programme
Quick apply
Compliance Support
OneDome —Bournemouth
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- IT
- Communication skills
Quick apply
Shift Lead
B&Q —Bournemouth
- £14.50 an hour
- Part-time
- Annual leave
- Employee assistance programme
Sales Development Representative
Carwow —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Outbound Sales Representative
Carwow —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
TradePoint Sales Partner
B&Q —Poole
- £35,300 - £45,400 a year
- Part-time
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Planning Officer
BCP Council —Bournemouth
- £39,152 a year
- Hybrid work
- Project management
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Bournemouth
- £3,800 a month
- Full-time
- Sales
Quick apply
Compliance - Digital Asset Intelligence Operations Senior Investigator - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Contracts
- Communication skills
9d
Showroom Project Coordinator
B&Q —Yeovil
- £14.10 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme

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customer support representative jobs near bere regis, dor

CSA (Customer Service Associate)

Teachers Building Society -
Wimborne

Quick apply

Job details

Full-time
Up to £26,775 a year
12 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Work from home
Referral programme

Qualifications

Microsoft Word
Customer service
Analysis skills
Data entry
Financial services
Communication skills

Full job description

CSA (Customer Service Associate)

Location: Wimborne, Dorset / Hybrid

Full Time - 35 hours per week (Monday - Friday, 9:00am-5:00pm)

Salary: Up to £26,775 per annum DOE

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will provide telephone and administration support to the Society’s new and existing savings and mortgage customers.

You will speak to savings customers, to help them service new or existing accounts, as well as handling general mortgage enquiries. You will also provide accurate and sometimes technical administration.

Responsibilities

Process all department transactions efficiently, accurately and within agreed Service Levels
Adhere to the Society’s procedures in all areas of the role
Provide support to customers using the Society’s online functionality
Recognise and action lead opportunities for the Society
Produce reports and management information as and when requested
Be aware of any risks to the Society at all times and act within the Society’s reporting guidelines
Ensure that expressions of customer dissatisfaction and complaints are escalated accordingly
Support change management activities across business and digital transformation initiatives to ensure successful implementation and adoption of change.
Assist in assessing the impact of change on people, processes, systems, and ways of working, identifying risks and mitigation actions where appropriate.
Gather, analyse, document, and manage business requirements from stakeholders across multiple departments.
Assist in identifying business issues, process gaps, and operational risks, recommending practical solutions and improvement opportunities.
Support the planning and delivery of change initiatives, including stakeholder engagement, communication, business readiness, and implementation activities.
Be responsible for managing own daily workload and tasks
Be able to multi task and meet department service levels
Deal with telephone and face to face enquiries received within the department promptly, ensuring that a high standard of customer service is provided
Use initiative in identifying any practice and process improvements
Assist with system testing when required
You must act to deliver good outcomes for retail customers

Qualifications/Experience

Proven experience in a customer service role within financial services is preferred.
Strong administration and data entry skills with a keen eye for detail.
Excellent proven telephone communication skills with the ability to articulate information clearly and effectively.
Strong analytical skills to assess situations and provide appropriate solutions.
A positive attitude with a willingness to learn and adapt in a fast-paced environment.

What We Offer

Competitive salary and annual performance bonus
Comprehensive training and ongoing professional development
27 days’ holiday + bank holidays
Pension scheme and life assurance
Employee wellbeing scheme
Opportunities for career progression within a growing organisation

How to Apply

Ready to take the next step in your career? Apply now with your CV and a short cover letter telling us why you’d be a great fit for our team.

Job Type: Full-time

Pay: Up to £26,775.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Referral programme
Work from home

Experience:

Telephone : 1 year (required)
Administration: 1 year (required)
Financial services: 1 year (preferred)

Work Location: Hybrid remote in Wimborne BH21

Quick apply

Refine Your Search

customer support representative jobs in bere regis, dor

CSA (Customer Service Associate)

B2B Operations Support Representative

Outpatient Administrator

Customer Support Representative

Customer Account Representative

Pre-Registration Training Pharmacy Technician

Sales - Sales Advisor - UK

Customer Service Advisor

Catering Assistant

Retail Sales Advisor - Yeovil

Assistant Resort Amusement Manager

Compliance Support

Shift Lead

Sales Development Representative

Outbound Sales Representative

TradePoint Sales Partner

Planning Officer

JUNIOR SALES ADVISOR

Compliance - Digital Asset Intelligence Operations Senior Investigator - Associate

Showroom Project Coordinator

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