Head of customer success Work, Jobs in Betchworth, Sry (with Salaries)

Production Manager
Cut My —Henfield
- £40,000 - £45,000 a year
- Full-time
- Project management
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
Head of Learning & Development
Trainline —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
13d
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
Head of Customer Success - Intuitive
Banyan Software —Croydon
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
2d
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
Head of Customer Success
Disguise Technologies Ltd —London
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Head of Majors, Customer Success
GlobalData Plc. —London
- £110,000 a year
- Full-time
- Presentation skills
- AI
- Communication skills
Head of Lettings
Hamptons —Reigate
- Management
Head of Transitions
Just Group —Reigate
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
12d
Head of Customer Success - EMEA
Statista —London
- Full-time
- Hybrid work
- Bar
- Sales
- Salesforce
- Flexitime
Head of Event Operations, EMEA
PEI Group —London
- Customer service
- Leadership
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Head of Retail
InPost UK —London
- Hybrid work
- Salesforce
- Negotiation
Quick apply
5d
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Enterprise Customer Success Manager
Semble —London
- £70,000 - £90,000 a year
- Hybrid work
- Microsoft Excel
Quick apply
6d
Wine Buyer
Winedrops —London
- Full-time
Quick apply

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head of customer success jobs near betchworth, sry

Production Manager

Cut My -
Henfield

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Free parking
Store discount
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Operations management
Performance management
Project management
Continuous improvement
Production planning
AI
Leadership
Communication skills

Full job description

About the Role
We are looking for an experienced and driven Production Manager to join our manufacturing leadership team.

This is a key operational role responsible for the day-to-day management of production, ensuring our teams, machinery, processes and resources are operating safely, efficiently and effectively to deliver outstanding customer outcomes.

Reporting to the Head of Production and working alongside three other Production Managers, you will play a pivotal role in leading production operations, supporting strategic projects, driving continuous improvement initiatives and deputising for the Head of Production when required.

This is an excellent opportunity for a hands-on leader who thrives in a fast-paced manufacturing environment and enjoys motivating teams, improving processes and delivering measurable results.

Key responsibilities

Production Leadership

Manage daily production operations across multiple production departments, including machine operations and packing teams, being hands-on where required.
Ensure production targets, quality standards and customer deadlines are consistently achieved.
Monitor operational performance and implement corrective actions where required.
Support capacity planning and resource allocation to maximise efficiency.
Work collaboratively with fellow Production Managers to ensure consistency, communication and operational excellence across the manufacturing function.
Deputise for the Head of Production during periods of absence.

Team management

Lead, coach and develop Team Leaders and production operatives.
Conduct regular 1:1 meetings, probation reviews and annual appraisals.
Support recruitment, onboarding and workforce planning activities.
Manage attendance, performance and employee relations matters, including disciplinary and capability processes.
Create a positive, engaged and high-performing culture focused on accountability and continuous improvement.

Continuous improvement

Drive Lean Manufacturing initiatives to improve productivity, quality and waste reduction.
Identify process improvement opportunities and implement sustainable solutions.
Use data and performance metrics to support decision-making and operational improvements.
Lead improvement projects across production and wider business functions.
Challenge existing ways of working and promote a culture of continuous improvement.

Planning & collaboration

Work closely with Planning, Customer Experience, Stream and other departments.
Support production scheduling and workflow management to optimise throughput.
Ensure effective communication between departments to minimise disruption and improve customer satisfaction.
Contribute to business improvement projects and operational strategy.
Champion the use of technology, automation and AI tools to improve operational efficiency.
Identify opportunities to streamline processes, reduce administrative burden and enhance decision-making through digital solutions.
Support the implementation of new systems, processes and ways of working.

About you
We're looking for someone who combines strong operational management experience with excellent people leadership skills.

Essential

Previous experience in a Production Manager, Manufacturing Manager, Operations Manager or similar leadership role.
Experience working within a fast-paced manufacturing or production environment.
Proven ability to lead, motivate and develop teams.
Strong understanding of production planning and operational performance management.
Experience managing KPIs, targets and productivity measures.
Experience conducting appraisals, probation reviews, performance management and employee relations processes.
Demonstrable experience implementing Lean Manufacturing and continuous improvement initiatives.
Excellent communication and stakeholder management skills.
Strong problem-solving and decision-making abilities.

Desirable

Experience working with automation, process optimisation or AI-driven solutions.
Project management experience.
Lean Manufacturing or continuous improvement qualifications.
Experience working closely with customer experience, and other functions.

What success look like

Production targets consistently achieved or exceeded.
High levels of product quality and customer satisfaction.
Improved operational efficiency and productivity.
Strong team engagement and retention.
Successful implementation of continuous improvement initiatives.
Effective use of technology and AI to drive measurable business improvements.

If you are a hands-on, people-focused manufacturing manager who enjoys developing teams, driving operational excellence and creating positive change within a fast-paced production environment, we'd love to hear from you.

Pay: £40,000.00-£45,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Store discount

Ability to commute/relocate:

Henfield BN5 9XR: reliably commute or plan to relocate before starting work (required)

Experience:

Production / Manufacturing / Operations Manager: 3 years (required)
Managing 20+ production employees: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer success jobs in betchworth, sry

Production Manager

Head of Learning & Development

Head of Customer Experience

Head of Customer Success - Intuitive

Events Coordinator

BPO Senior Manager

Head of Customer Value

Head of Client Services

Head of Customer Success

Head of Majors, Customer Success

Head of Lettings

Head of Transitions

Head of Customer Success - EMEA

Head of Event Operations, EMEA

Data Enrichment Manager

Head of Risk Control

Head of Retail

Sales Manager - London and South East

Enterprise Customer Success Manager

Wine Buyer

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