Customer experience specialist Work, Jobs in Bicester, Oxf (with Salaries)

Customer Experience Manager - Prestige and Specialist Vehicles
Unity Automotive Ltd - Unity Oxford —Kidlington
- £32,500 - £38,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Store discount
Quick apply
14d
Collections Specialist
Valda Energy —Bicester
- Up to £27,000 a year
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
7d
Customer Support Specialist / Planning Co-ordinator
Talboys Utility Services (Oxford), (TUSO) —Oxford
- £25,000 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount
Quick apply
2d
Training Specialist
Mercedes-Benz —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
7d
Sales Assistant - UNIQLO Oxford Westgate
UNIQLO —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Helpdesk Administrator - 1700 - 2200
Equans —Oxford
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Milton Keynes
- Temporary
- Customer service
Digital Marketing Specialist
Empowered Brands Limited —Milton Keynes
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Marketing
- Free parking
- Work from home
Quick apply
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
7d
Post Office Specialist
OurCoop —Kidlington
- £12.75 an hour
- Part-time
- Sales
- IT
- Cash handling
- Annual leave
- Employee discount
Quick apply
Product Specialist
Waylands Automotive —Kidlington
- £29,741.40 a year
- Full-time
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
7d
Floor Manager, Calvin Klein Bicester Village
Calvin Klein —Bicester
- Full-time
- Management
- Communication skills
Lead Data Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Front of House, Marketing & Business Development Assistant
Axon Health Ltd —Northampton
- From £24,420 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
14d
Head of New Business Mobilisation
Absolute Taste —Bicester
- Weekend availability
- Hospitality
- Project management
- Presentation skills
Quick apply
8d
Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Part-time
8d
Freelance In Person Event Specialist - Banbury, United Kingdom
Visit.org —Banbury
- Temporary
- Customer service
- English
- Travel
Quick apply
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
14d
Admin Assistant
North Bucks Machining Ltd —Newport Pagnell
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Sick pay
Quick apply
1d

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customer experience specialist jobs near bicester, oxf

Customer Experience Manager - Prestige and Specialist Vehicles

Unity Automotive Ltd - Unity Oxford -
Kidlington

Quick apply

Job details

Full-time
£32,500 - £38,000 a year
14 days ago

Benefits

Free parking
Store discount
Financial planning services
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Upselling
Driving
Customer relationship management
Organisational skills
Unity
Communication skills
Mechanical knowledge

Full job description

Customer Experience Manager – Prestige/Specialist/ Multibrand Vehicles

Oxford | Full Time | Competitive Salary + Bonus Opportunities

At Unity Automotive, we're building something different.

Our Oxford site is home to some of the automotive world's most exciting brands. On any given day you could be helping the owner of a Fiat 500, an Alfa Romeo Quadrifoglio, a Jeep Wrangler, a Dodge Challenger, a Cadillac Escalade or a RAM truck.

No two days are ever the same.

As our business continues to grow, we're looking for a *Customer Experience Manager* to become the face of our Aftersales operation in Oxford.

This role is perfect for someone who loves working with people, thrives in a fast-paced environment and takes pride in delivering exceptional customer service.

Be warned though – this isn't a role for someone who wants to watch the clock. We are busy, ambitious and customer-focused. In return, you'll be part of a growing business where good people are recognised, supported and given opportunities to develop.

What You'll Be Doing

You'll be responsible for managing the customer journey from start to finish, ensuring every customer receives the level of service they would expect from a modern automotive business.

Your responsibilities will include:

* Welcoming customers and creating a fantastic first impression

* Booking vehicles in for servicing, maintenance and repairs

* Managing workshop loading and technician schedules

* Keeping customers informed throughout the repair process

* Explaining technical information in a simple and professional manner

* Identifying opportunities to offer additional products and services where appropriate

* Working closely with our Parts, Workshop and Sales teams

* Delivering exceptional customer satisfaction and helping us achieve our performance targets

* Resolving customer concerns professionally and proactively

* Ensuring all administration is completed accurately and efficiently

What We're Looking For

We're far more interested in attitude than job titles.

You may already be a Service Advisor, Aftersales Advisor or Customer Experience Executive. Equally, you may come from hospitality, premium retail, travel or another customer-focused environment.

What matters is that you...

* Love dealing with people

* Have exceptional organisational skills

* Can remain calm under pressure

* Take ownership and responsibility

* Have excellent communication skills

* Are commercially aware and confident discussing products and services

* Enjoy working as part of a team

* Take pride in delivering a first-class customer experience

Automotive experience would be advantageous, but personality, work ethic and a willingness to learn are just as important.

Why Join Unity Automotive?

Unity Automotive Group is one of the UK's fastest-growing automotive businesses, representing a unique mix of mainstream, specialist and prestige brands across multiple locations.

Our DNA is simple:

It's all about people.

We invest in our team, encourage personal development and believe that success comes from creating an environment where good people can do great work.

Our standards are high, but so are the opportunities.

If you're ambitious, customer-focused and looking for a business where you can genuinely make a difference, we'd love to hear from you.

What We Offer

* Competitive salary £32500- £38000 dependant on experience

* Performance-related bonus opportunities

* 21 days holiday plus Bank Holidays & Birthday Off

* Staff discount schemes and 24hr family GP access

* Manufacturer training and development programmes

* Pension scheme

* Employee referral programme

* Career progression opportunities within a growing dealer group

* A supportive and ambitious team environment

Ready for your next challenge?

If you're passionate about people, customer service and delivering exceptional experiences, apply today and become part of the Unity Automotive journey.

Pay: £32,500.00-£38,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Financial planning services
Free parking
On-site parking
Referral programme
Store discount

Ability to commute/relocate:

Kidlington OX5 1JH: reliably commute or plan to relocate before starting work (preferred)

Experience:

Customer relationship management: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in bicester, oxf

Customer Experience Manager - Prestige and Specialist Vehicles

Collections Specialist

Customer Support Specialist / Planning Co-ordinator

Training Specialist

Sales Assistant - UNIQLO Oxford Westgate

Helpdesk Administrator - 1700 - 2200

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Digital Marketing Specialist

Customer Service Agent

Post Office Specialist

Product Specialist

Quality Improvement Lead

Floor Manager, Calvin Klein Bicester Village

Lead Data Analyst

Front of House, Marketing & Business Development Assistant

Head of New Business Mobilisation

Patient Pathway Administrator

Freelance In Person Event Specialist - Banbury, United Kingdom

Customer Success Manager - Microsoft

Admin Assistant

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