Regional manager Work, Jobs in Bicester, Oxf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
1d
Regional Manager
Caprinos pizza limited —Milton Keynes
- £40,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
3d
Regional Manager (Catering) - Oxfordshire/Berkshire
Eurest —Didcot
- Up to £65,000 a year
- Management
- Contracts
- Leadership
General Manager
Coach —Bicester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Regional Sales Manager
OrderYOYO —Oxford
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
12d
Senior Regional Field Team Manager
CPM UK —Oxford
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
7d
Director Of Sales - Kents Hill Park - The Venues Collection
Levy —Milton Keynes
- Full-time
- Sales
- Hotel
- Business development
- Annual leave
- Employee assistance programme
National Account Executive
British Bakels Ltd —Bicester
- £40,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Bakery
- Free parking
- Employee assistance programme
Quick apply
10d
Regional Transport Manager
ABL 1Touch —Milton Keynes
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
1d
Operations Support Manager
CitySprint —Milton Keynes
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
8d
Regional Sales Manager (Industrial) - South
Lucy Electric —Thame
- Remote
- Management
- Sales
- Engineering
Regional Facilities Manager
Culina Group —Banbury
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Regional H&S Manager
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- Analysis skills
- Continuous improvement
- Leadership
Quick apply
Regional Sales Manager
Grundon —Ewelme
- Full-time
- Sales
- Negotiation
Quick apply
Head of Operations - Full Time (South Central)
HM Prison & Probation Service —Aylesbury
- £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
9d
Head of AACCC - Neighbourhood Delivery
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Communication skills
1d
Business Change Project Manager (Secondment/Fixed Term Contract)
Thames Valley Police —Kidlington
- £54,451 a year
- Part-time
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Employee discount
7d
Service Resolution Manager
Tripadvisor —Oxford
- Hybrid work
- Management
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Facilities Manager
Infinitesima —Abingdon
- £48,000 - £53,000 a year
- Hybrid work
- Project management
- Travel
- Organisational skills
- Annual leave
Quick apply
6d
Part Time Sales Assistant
Kate Spade —Bicester
- Part-time
- English
- Employee discount

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regional manager jobs near bicester, oxf

Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
1 day ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

regional manager jobs in bicester, oxf

Service Delivery Manager

Regional Manager

Regional Manager (Catering) - Oxfordshire/Berkshire

General Manager

Regional Sales Manager

Senior Regional Field Team Manager

Director Of Sales - Kents Hill Park - The Venues Collection

National Account Executive

Regional Transport Manager

Operations Support Manager

Regional Sales Manager (Industrial) - South

Regional Facilities Manager

Regional H&S Manager

Regional Sales Manager

Head of Operations - Full Time (South Central)

Head of AACCC - Neighbourhood Delivery

Business Change Project Manager (Secondment/Fixed Term Contract)

Service Resolution Manager

Facilities Manager

Part Time Sales Assistant

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