Plan manager Work, Jobs in Biddulph, Sts (with Salaries)

CRM Manager
Pets at Home —Cheadle
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Continuous improvement
Regional Support Manager
Horizon Care and Education Group —Stoke-on-Trent
- £60,000 a year
- Mentoring
- Leadership
- Employee discount
Quick apply
Operations Manager
Autism Dogs Charity —Congleton
- £33,000 - £35,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Operational Trainer
Barchester Healthcare —Stoke-on-Trent
- £31,727 a year
- Remote
- Driving
Quick apply
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
14d
Site Manager
The Vella Group —Stoke-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Childcare
- Contracts
- Negotiation
- Free parking
- Employee discount
Quick apply
Project Manager
Varex Imaging —Stoke-on-Trent
- Full-time
- Project management
Talent Acquisition Manager
One Way Group —Stoke-on-Trent
- £40,000 - £55,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
7d
Store Manager
The White Company —Milton
- Employee discount
5d
Partnership Director
Equans —Winsford
- Up to £95,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Deputy Operations Manager
Horizon Adventure Breaks —Derby
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Free parking
Quick apply
12d
Product Manager
Steelite International —Stoke-on-Trent
- Up to £40,000 a year
- Full-time
Quick apply
7d
General Manager
Ryman —Crewe
- £66,000 a year
- Full-time
- Computer literacy
- Project management
- Leadership
- Free parking
- Employee discount
Partnership Manager
Converge Technology Solutions —Stafford
- £35,000 - £45,000 a year
- Full-time
- Sales
- Business development
- Communication skills
13d
Transport Operations Manager
Gist Limited —Crewe
- £50,000 - £53,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Customer Account Manager
Peanut and Pickle Ltd —Congleton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
2d
Oliver McGowan Training Facilitator
Midlands Partnership University NHS Foundation Trust —Stoke-on-Trent
- £32,073 - £39,043 a year
- Part-time
- Teaching
- Annual leave
8d
Client Success Manager
Hillsgreen —Holmes Chapel
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
VacancyTitle: Housing Manager
Housing 21 —Crewe
- £33,743 - £50,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Sick pay
12d
National Account Manager
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Travel
- Negotiation
- Annual leave
- Employee assistance programme

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CRM Manager

Pets at Home -
Cheadle

Apply Now

Job details

Full-time
£35,000 - £40,000 a year

Qualifications

Microsoft Outlook
Analysis skills
Continuous improvement
Organisational skills

Full job description

Planning the right message, to the right customer, at the right time!

At Pets at Home, our Pets Club sits at the heart of how we build lasting relationships with millions of pet owners. We’re now looking for an experienced CRM Manager to take a lead role in shaping and planning our customer-first communications, acting as the “air traffic controller” for CRM activity, offers and vouchers across our pet care ecosystem.

About the Role

Reporting directly to the Head of Loyalty & CRM, you’ll own the planning, prioritisation and orchestration of CRM communications to existing customers. This is a highly collaborative role, working with partner teams and CRM Managers balancing commercial demands with customer empathy to ensure our communications are relevant, timely and never overwhelming.

You’ll translate business needs into a clear, cohesive customer contact plan, guiding what we send, when we send it and why, all while supporting engagement, sales and long-term customer lifetime value.

This role offers hybrid working (two office days per week) from our Support Office in Handforth, Cheshire.

Key responsibilities will include:

Overseeing the CRM activity plan for existing customers, ensuring a joined-up approach across Retail, Grooming, Vets and Insurance
Acting as the central point of control for customer communications and discounts, balancing multiple stakeholder priorities into an optimal contact strategy
Planning and overseeing segmented, targeted and test‑and‑learn CRM programmes across multiple channels
Being the voice of the Pets Club customer, using insight and performance data to shape plans and influence decision-making
Leading delivery through internal teams, CRM Executives and external agencies
Driving quality, efficiency and accuracy across CRM communications and associated vouchers
Supporting continuous improvement of the Pets Club experience, working closely with Trading, Pricing, Promotions and Analytics teams
Deputising for the Senior CRM Manager and helping develop the wider CRM team

About You

Proven experience activating CRM programmes in a Business to Customer (B2C) environment
Strong planning and organisational skills, with a hands-on, delivery-focused mindset
Confidence managing agencies and multiple stakeholders in a fast-paced business
A commercial outlook combined with genuine customer empathy
The ability to prioritise ruthlessly, separating strategy from tactics and influence at all levels
A test-and-learn mentality, supported by strong numerical and analytical skills

Why Pets at Home?

You’ll be joining a passionate, purpose-led business where pets and their owners are always at the centre of decisions. This is a high-impact role with real visibility, ideal for a CRM leader who thrives on planning complexity, customer-first thinking and making things happen.

Because when it comes to CRM at Pets at Home, every message matters!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

#LI-DNI

Apply Now

Refine Your Search

plan manager jobs in biddulph, sts

CRM Manager

Regional Support Manager

Operations Manager

Operational Trainer

Guest Experience Manager

Site Manager

Project Manager

Talent Acquisition Manager

Store Manager

Partnership Director

Deputy Operations Manager

Product Manager

General Manager

Partnership Manager

Transport Operations Manager

Customer Account Manager

Oliver McGowan Training Facilitator

Client Success Manager

VacancyTitle: Housing Manager

National Account Manager

I want to receive the latest job alerts for plan manager in biddulph, sts

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