It support Work, Jobs in Bidford On Avon, War (with Salaries)

IT Support Apprentice
QA Apprenticeships —Stratford-upon-Avon
- £18,000 a year
- Full-time
- Customer service
- IT
- Phone etiquette
IT Technician
CBW Group Holdings —Redditch
- £45,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
10d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
Service Desk Analyst
West Midlands Combined Authority —Birmingham
- £34,780 - £39,188 a year
- Windows
- Microsoft Office
- Organisational skills
2d
IT Systems Support
DHL —Banbury
- Up to £29,500 a year
- SQL
- Travel
- IT
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Technical Support - Infrastructure
SCC —Birmingham
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Windows
2d
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
14d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
3d
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
System Support Analyst at QRARC
QRARC —Birmingham
- £24,420.00 - £66,052.91 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
7h
IT Support Analyst - 1st line (telephone)
Tetra Tech —Birmingham
- Customer service
- Communication skills
7d
Prep School IT Support Technician
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Windows
- Organisational skills
- IT
- Employee discount
2d
IT Support Engineer
Minerva Defence —Worcester
- Full-time
- Bachelor's degree
- Computer networking
- IT
Quick apply
12d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
Technical Support Engineer
West Midlands Fire Service —Birmingham
- £35,412 a year
- Full-time
- Microsoft Office
- Computer networking
3d
IT Support Technician
Gallagher —Warwick
- Full-time
- Azure
- IT
- Communication skills
HR Systems Administrator
Hazlewoods —Cheltenham
- £33,000 - £36,000 a year
- Full-time
- Data analysis skills
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Specialist Technical Support Level 4 (Network)
West Mercia Police —Hindlip
- £50,949 - £57,186 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
- Employee assistance programme
8d

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IT Support Apprentice

QA Apprenticeships -
Stratford-upon-Avon

Apply Now

Job details

Full-time
£18,000 a year

Qualifications

Customer service
GCSE
Telecommunication
IT
Phone etiquette
Communication skills

Full job description

About BDR Voice and Data:

BDR Voice and Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up.

About the role:

We are looking for a motivated and enthusiastic ICT Level 3 Apprentice to join our First Line Incident Management Team. This is an excellent opportunity for someone starting their career in IT and telecommunications, gaining hands on experience while working towards a recognised qualification. You’ll be the first point of contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service.

Responsibilities:

Acting as first-line support for incoming incidents via phone, email, and ticketing systems
Logging, categorising, and prioritising incidents accurately
Providing basic technical support for: IT systems and hardware, network and connectivity issues, and voice and telephony services
Troubleshooting issues using knowledge bases, and guidance from senior engineers
Escalating unresolved incidents to second-line or third-line teams when required
Communicating clearly with customers, keeping them informed of progress
Maintaining accurate documentation and ticket notes
Supporting general IT and operational tasks as required

Desirable skills:

A genuine interest in IT, networking, and telecommunications
Strong communication skills and a polite, professional phone manner
Willingness to learn and take feedback on board
Good problem-solving skills and attention to detail
Basic IT knowledge (e.g. Windows, hardware, networking fundamentals)
No previous IT experience required — full training provided

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, 9am - 5:30pm Monday to Thursday, 9am - 5pm on Fridays

Benefits:

Trips abroad
Staff nights out
Breakfast

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

it support jobs in bidford on avon, war

IT Support Apprentice

IT Technician

IT Field Support Technician - T2 / Second Line Immediate Start

IT Support Analyst

Service Desk Analyst

IT Systems Support

IT Support Manager

Technical Support - Infrastructure

1st Line Service Desk Operative

1st / 2nd Line IT Support Analyst

Technical Support Specialist

System Support Analyst at QRARC

IT Support Analyst - 1st line (telephone)

Prep School IT Support Technician

IT Support Engineer

1st Line NOC Engineer

Technical Support Engineer

IT Support Technician

HR Systems Administrator

Specialist Technical Support Level 4 (Network)

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