Delivery coordinator Work, Jobs in Biggin Hill, Sry (with Salaries)

Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9h
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Support Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
11d
Delivery Office Coordinator
REAL Digital International —Croydon
- Full-time
- In-person
- Communication skills
- Life insurance
Quick apply
3d
SEND Senior Delivery Coordinator
YMCA East Surrey —Leatherhead
- £30,873 - £35,306 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Lead Generation Coordinator
Russell Publishing —Brasted
- Up to £25,000 a year
- Hybrid work
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Work from home
7d
Courier Support Coordinator
Evri —Maidstone
- Full-time
- Driving
- Communication skills
Partner Operations Coordinator
News Corp —London
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Employee discount
Campaign Delivery Coordinator - P-0000000111
UNiDAYS —London
- Hybrid work
- Project management
- Time management
- Employee assistance programme
Service Delivery Coordinator
Deluxe Media —Hammersmith
- Full-time
- Computer literacy
- Administrative experience
- Project management
14d
Graduate Campaign Delivery Coordinator (6 month FTC)
Native —London
- £30,000 a year
- Hybrid work
- Communication skills
- Work from home
Delivery Coordinator
Tecknuovo —London
- Hybrid work
Telephone Sales Coordinator
Advanced Damp —Hammersmith
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Client Relations Coordinator â€“ Mining Indaba
Hyve Group —London
- Microsoft Word
- CRM software
- Microsoft Excel
Delivery Network Coordinator UK
British Council —London
- From £25,520 a year
- English
- Supervising experience
- Bachelor's degree
9d
Courier Support Coordinator
Hermes Europe —Maidstone
- £12.71 an hour
- Driving
- Travel
- Communication skills
17h
Partner Operations Coordinator
Dow Jones —London
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Employee discount
Coordinator, Client Services
Disney Entertainment and ESPN Product & Technology —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
7d
Programme Delivery Coordinator
NPL —Teddington
- Azure
- Project management
- Organisational skills
7d
Cosmetics Helpdesk Operations Coordinator(12 month FTC)
Superdrug —Croydon
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Store discount
- Employee discount
14d

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Service Delivery Coordinator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
9 hours ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
Relationship management
IT
Communication skills

Full job description

The Service Delivery Co-ordinator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Personal Attributes

Customer-focused and service-driven.
Professional, confident, and approachable.
Proactive and solutions-oriented.
Excellent problem-solving skills.
Strong attention to detail.
Resilient and adaptable.
Ability to build positive relationships at all levels.
Committed to continuous improvement and high standards of service

Why Join Us?

As a Service Delivery Co-ordinator, you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

delivery coordinator jobs in biggin hill, sry

Service Delivery Coordinator

Senior Sales Coordinator

Customer Support Coordinator

Delivery Office Coordinator

SEND Senior Delivery Coordinator

Lead Generation Coordinator

Courier Support Coordinator

Partner Operations Coordinator

Campaign Delivery Coordinator - P-0000000111

Service Delivery Coordinator

Graduate Campaign Delivery Coordinator (6 month FTC)