Ref Number
B01-05587
Professional Expertise
Professional Services Leadership
Department
Vice-President (Operations) (B01)
Location
London
Working Pattern
Full time
Salary
See advert text
Contract Type
Fixed-term
Working Type
Hybrid
Available for Secondment
No
Closing Date
30-Jun-2026
At University College London, we believe technology is a powerful enabler of world-changing research, exceptional education and an outstanding student experience.
As we embark on an ambitious technology transformation programme, we are seeking an exceptional Senior Technology Lead to work directly with our Chief Information Officer (CIO) and senior leadership team to redefine how technology services are delivered across UCL.
This is a rare opportunity to influence the future direction of technology within a globally renowned institution, leading the design of modern operating models, organisational structures and service delivery approaches that will support UCL's strategic ambitions for years to come.
- Develop and lead a future-state technology operating model for UCL.
- Create a strategic roadmap for technology and organisational transformation.
- Advise the CIO and leadership team on technology strategy, organisational effectiveness and service improvement.
- Lead reviews of technology services, structures and operating models.
- Design future organisational structures, capabilities and governance arrangements.
- Support the integration, alignment and potential consolidation of technology teams and services.
- Improve technology service delivery, user experience and operational performance.
- Simplify processes and reduce organisational complexity.
- Identify opportunities to increase efficiency, resilience and value for money.
- Build strong relationships with senior leaders across UCL.
- Influence and support complex change programmes.
- Produce high-quality recommendations, reports and presentations for executive audiences and governance bodies.
You are a strategic technology leader with a track record of delivering large-scale transformation in complex environments.
You will bring:
✔ Significant experience leading technology transformation and organisational change programmes.
✔ Proven success developing and implementing technology operating models and service redesign initiatives.
✔ Experience designing and delivering transformation roadmaps across large organisations.
✔ Strong understanding of technology governance, service management and organisational effectiveness.
✔ Experience advising senior executives and influencing strategic decision-making.
✔ Demonstrable success improving service performance, operational efficiency and value for money.
✔ Outstanding stakeholder management and communication skills.
✔ Ability to navigate complexity, ambiguity and organisational change with confidence.
Please note: This role requires substantial hands-on technology leadership experience. Applicants must have a strong technical/IT background, qualifications and a proven track record of leading technology functions, technology transformation and service delivery within complex organisations. Candidates whose experience is primarily organisational change, management consulting or business transformation, without significant technology leadership expertise, are unlikely to be shortlisted.
- Experience within higher education, research-intensive institutions or similarly complex public-sector environments.
- Technology consulting or digital transformation advisory experience.
- Experience supporting organisational restructuring, mergers or service integration programmes.
- Professional certifications such as ITIL, TOGAF, MSP, PRINCE2, Agile or Lean Six Sigma.
Salary for this role is £120k +. Appointment will depend on experience.
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
This role meets the requirements for a Skilled Worker certificate of sponsorship or Global Talent visa under UK Visas and Immigration legislation. UCL welcomes applications from international applicants who require a visa.
We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Closing date: 30th June 2026 at 23:59 GMT (applications may close early if volumes are high, so early submission is recommended).
Job description and person specification available at the bottom of the advert.
For some roles UCL will consider hybrid working. This can be between 20-80% onsite working. Where this happens there is an expectation that individuals can be asked to work onsite as required up to 100% of a week"
UCL Terms and Conditions of Service:
- Research and Professional Services Staff
