Customer success manager Work, Jobs in Billingham, Dur (with Salaries)

UK - Customer Success Manager
Paul Gough Media —Hartlepool
- £25,000 - £30,000 a year
- Full-time
Quick apply
Territory Manager
AkzoNobel —Middlesbrough
- £31,000 - £44,000 a year
- Sales
- Organisational skills
- Communication skills
Quick apply
6d
Business Development Manager Peterlee and surrounding areas
Primo Drinks Ltd —Horden
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Graduate Management Trainee - Stockton on Tees / Darlington
Enterprise Mobility —Stockton-on-Tees
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stockton-on-Tees
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Argos Store Manager
Sainsbury's —Billingham
- From £31,700 a year
- Employee discount
Store Manager
Aldi —Darlington
- £52,910 - £69,000 a year
- Annual leave
5d
Graduate Management Trainee - Middlesbrough
Enterprise Mobility —Middlesbrough
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Development Manager (BDM) - Hartlepool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Hartlepool
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
Quick apply
Deputy Manager
Home Bargains —Hartlepool
- £34,551 a year
- Part-time
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
6d
Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Darlington
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Office Manager
Rubix —Middlesbrough
- Full-time
- Customer service
- Leadership
- Communication skills
4d
Store Manager
Jollyes Pets —Hartlepool
- £29,000 - £30,500 a year
- Full-time
- Customer service
- Retail management
Quick apply
4h
VacancyTitle: Sales Office Manager
Rubix —Middlesbrough
- Full-time
- Customer service
- Leadership
- Communication skills
5d
Sales Representative
International Process Plants —Billingham
- £25,000 - £45,000 a year
- Full-time
- Bilingual
- Spanish
- Sales
- Free parking
- Life insurance
Quick apply
4d
Business Development Manager (Northern Regions)
Prima Cheese —Seaham
- Full-time
- CRM software
- Sales
- Salesforce
- Employee assistance programme
- Life insurance
Sales - Supervisor
New Look —Darlington
- Part-time
- Communication skills
6d
Business Support Co-ordinator
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
1h

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UK - Customer Success Manager

Paul Gough Media -
Hartlepool

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Qualifications

SaaS
Account management

Full job description

Be the reason our clients succeed.

At Paul Gough Media, we help private physiotherapy clinic owners build thriving businesses. They’re exceptional clinicians — but when it comes to marketing, systems, and CRMs, that’s where we step in.

We don’t just sell software and disappear.

We onboard.
We guide.
We simplify.
We deliver real results.

Now, we’re looking for a Customer Success Manager who thrives at the intersection of technology and people.

This isn’t a support role — it’s a role with ownership.

You won’t be cold calling.
You won’t be chasing new sales.

Instead, you’ll take brand-new clients from:

“I’m not sure how this works…”

to:

“Wow — this is transforming my business.”

What You’ll Be Responsible For

Leading structured onboarding Zoom calls for new clients
Guiding clients through CRM setup, workflows, and marketing activation
Ensuring websites, lead capture forms, and automations go live correctly
Managing a portfolio of client accounts post-launch
Monitoring engagement and identifying churn risks early
Delivering proactive check-ins and performance reviews
Collaborating with Sales and Marketing to improve client outcomes
Tracking progress and documenting activity within CRM systems

You won’t just manage accounts — you’ll drive results.

Who Thrives Here

You likely have 2–4 years’ experience in SaaS Customer Success, onboarding, or account management.

You’ve:

Led live Zoom calls with clients
Worked within CRMs (HubSpot, GoHighLevel, Salesforce, etc.)
Managed multiple accounts simultaneously
Helped clients fully adopt the systems they’ve invested in

You understand that great Customer Success is proactive, structured, and confident. It often means holding clients accountable to the plan.

You don’t need to be a developer — but if terms like workflows, funnels, automations, integrations, and dashboards sound familiar, you’re in the right space.

What It’s Like to Work Here

We move quickly.
We set high standards.
We focus on results.
We give honest feedback.
We celebrate wins — loudly.
We expect ownership.

If you enjoy momentum, clarity, and being part of a team building something ambitious, you’ll fit right in.

There’s also real room to grow. High performers can progress into Senior CSM or Team Lead roles.

Job Details

Location: Hartlepool, UK (In-office, full-time)
Hours: Monday – Friday, 10:30 AM – 6:30 PM
Salary: £25,000 – £30,000 (depending on experience)

If you’re ready to make a real impact in a fast-growing company — and help clients succeed — we’d love to hear from you.

Apply today to join the Paul Gough Media team.

VMUx3MWeQm

Quick apply

Refine Your Search

customer success manager jobs in billingham, dur

UK - Customer Success Manager

Territory Manager

Business Development Manager Peterlee and surrounding areas

Graduate Management Trainee - Stockton on Tees / Darlington

Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped

Argos Store Manager

Store Manager

Graduate Management Trainee - Middlesbrough

Business Development Manager (BDM) - Hartlepool - Circa 41k Package- 53k OTE Uncapped

JUNIOR SALES ADVISOR

Junior Commercial Advisor

Deputy Manager

Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped

Sales Office Manager

Store Manager

VacancyTitle: Sales Office Manager

Sales Representative

Business Development Manager (Northern Regions)

Sales - Supervisor

Business Support Co-ordinator

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