Front of house manager Work, Jobs in Billingshurst, Wsx (with Salaries)

Front of House Manager
The Queens Hotel & Spa Brighton —Brighton
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Sick pay
Quick apply
9d
Front of House Manager
The Village House Hotel —Findon
- £24,420 - £28,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
14d
General Manager
Crookley Park Estate —Waterlooville
- £38,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Store discount
- Employee discount
Quick apply
9d
Team Member - Guest Experience Lead
KFC Horsham - Bishopric —Horsham
- Up to £12.71 an hour
- Part-time
- Employee discount
Supervisor / Head of Guest Relations
Windsor House Hotel Ltd —Worthing
- From £13.50 an hour
- Weekend availability
- Hospitality
- Microsoft Outlook
- Hotel
- Employee discount
Quick apply
6d
Bars Assistant Manager
Butlin's —Bognor Regis
- Full-time
- Hospitality
- Bar
- Supervising experience
Shift Manager
The Real Pizza Company —East Grinstead
- From £13 an hour
- Part-time
- Supervising experience
- Team management
- Food service
- Annual leave
- Employee discount
Quick apply
Head Chef/Kitchen Manager
Winterton Arms —Godalming
- £45,000 - £60,000 a year
- Part-time
- Management
- Culinary experience
- Cooking
- Free parking
- Employee discount
Quick apply
3d
Bar Team Leader
OLD THORNS HOTEL AND RESORT —Liphook
- Up to £28,122 a year
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
- Annual leave
Quick apply
11d
Head Receptionist
Alfa Holiday Group —Bognor Regis
- £14.96 an hour
- Weekend availability
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
6d
Front of House Team Leader
Railway —Crawley
- Up to £13.16 an hour
- Part-time
- Employee discount
Quick apply
5d
FOH Leader
PRET Worthing —Worthing
- Full-time
- Annual leave
Quick apply
6d
Cafe Assistant Manager - Daytime hours
Rokers Farmhouse Cafe —Guildford
- Up to £28,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Free parking
- Employee discount
Quick apply
2d
FOH Leader
PRET Brighton East Street —Brighton
- £13.25 - £14.75 an hour
- Part-time
- Customer service
- Supervising experience
- Employee discount
Quick apply
9d
Casual Hospitality Manager
Sodexo —Brighton and Hove
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
Quick apply
Operations Manager
Out of Bounds —Rustington
- £13.50 - £14.00 an hour
- Full-time
- Management
- Customer service
- Cooking
- Free parking
- Employee discount
Quick apply
Bars Manager - Brighton i360
Nightcap PLC —Brighton
- Up to £40,000 a year
- Full-time
- Bar
- Sales
- Leadership
- Employee discount
Quick apply
Hotel Duty Manager
AccorHotel —Liphook
- £33,500 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
FOH Leader
PRET Brighton North Street —Brighton
- £12.75 - £14.00 an hour
- Full-time
- Customer service
- Supervising experience
- Employee discount
Quick apply
6d
Bar Manager
Hotel Du Vin —Brighton
- £33,000 a year
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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Front of House Manager

The Queens Hotel & Spa Brighton -
Brighton

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Sick pay

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership

Full job description

The purpose of this role is to actively manage and develop the reception team, making sure that they meet and exceed guests’ expectations by training and encouraging them, promoting a helpful and professional image, to ensure the wellbeing of all guests and staff alike, maintain a high level of customer service throughout and ensure the overall smooth running of the hotel at all times when on duty. To ensure that department goals and targets are achieved whilst ensuring revenue is maximised through occupancy, rates and upselling.

Responsibilities

Training and developing staff to provide the department with an appropriately and motivated workforce.
Ensuring the team functions to the professional and consistent standards to provide the best level of customer service to meet the hotel’s needs.
Ensuring all team members are always professionally attired.
Ensuring all receptionist are fully trained and confident with the operating system
Cooperate with revenue manager in order to meet monthly budgets and maximise revenue and occupancy.

AS DUTY MANAGER

Assuming responsibility for the running of the hotel in the absence of senior management
Coordinating guests and staff during an emergency and have good knowledge of fire procedures
Responsible for the training of new reception staff
To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety procedures
Dealing with complaints quickly and efficiently and find suitable solutions to any problems that may arise, record and communicate issues to management and colleagues in a constructive and clear manner.
To liaise with guests and other departments, passing relevant information onto staff especially specific requirements or arrangements.
Assisting with all departments in times of pressure – where reasonably possible.
Ensuring proper handling of O.O.O rooms with maintenance and housekeeping departments.
Obtaining feedback from guests and to use this to improve service and top pass on such to the senior management and other relevant HOD’s
Supervise and participate in all activities related to the process of allocating rooms in order to meet guests’ needs.
Ensure that Billing Instructions are accurate and clear.
To be aware of and promote all services offered in the Hotel
Welcoming and bid farewell to all visitors to the hotel in a warm and professional manner.
Ensuring all guests receive prompt service and guidance from the reception staff.
Ensuring that all areas are maintained to a high standard of cleanliness.
Ensuring that daily procedures re followed and completed correctly
Ensuring daily banking is correct
Making sure that Company policies are followed at all times
Replying to guests’ email or telephone enquiries, such as group bookings promptly and efficiently when the person responsible is not available or busy with other activities.
Reporting and recording no-shows on a daily basis
Ensuring all pre –authorizations are completed and report any declined ones.
Ensuring every reservation has been either preauthorized; reported or cancelled in order to maximize revenue and occupancy.
Working reception shifts when and if necessary.

HEALTH AND SAFETY

To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
Ensuring all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the maintenance and/or management.
Assisting with the health and safety and fire prevention at the hotel and monitor all fire alarm systems, including assisting in emergency and evacuation procedures.
Ensuring that all areas of the hotel, equipment and grounds are kept secured so that all visitors and employees benefit from a safe, secured environment.
Provide regular H&S and fire training for all members of staff.
Assisting Operations Manager in managing all health and safety aspects of the hotel such as carrying out fire drills, ensuring weekly fire tests are carried out.
Ensuring all departments follow safety rules
Reporting all issues to Operations Manager to ensure all mandatory requirements are met.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Employee discount
Sick pay

Work Location: In person

Quick apply

Refine Your Search

front of house manager jobs in billingshurst, wsx

Front of House Manager

Front of House Manager

General Manager

Team Member - Guest Experience Lead

Supervisor / Head of Guest Relations

Bars Assistant Manager

Shift Manager

Head Chef/Kitchen Manager

Bar Team Leader

Head Receptionist

Front of House Team Leader

FOH Leader

Cafe Assistant Manager - Daytime hours

FOH Leader

Casual Hospitality Manager

Operations Manager

Bars Manager - Brighton i360

Hotel Duty Manager

FOH Leader

Bar Manager

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