Head of customer service Work, Jobs in Birch Vale, Dby (with Salaries)

Assistant to the Head of Group Operations
Jetchem Systems Limited —Ramsbottom
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Sick pay
Quick apply
Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Head of Customer Service
Stellify —Manchester
- £95,000 a year
- Full-time
- Team management
- Training & development
Quick apply
3d
Head of Estates Operations
The Dean Trust —Manchester
- £55,620 - £59,016 a year
- Full-time
- Supervising experience
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
8d
Quality & Performance Co-ordinator
Your Housing Group —Birchwood
- £25,000 - £26,000 a year
- Full-time
- Remote
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Leadership
- Employee discount
- Referral programme
4d
Head of Estates Services
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Training & development
Trainee Conveyancer - Stockport
Your Conveyancer Limited —Stockport
- From £25,500 a year
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
9d
Compliance Executive
JLA —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Quick apply
Head of Customer Travel Information
TfGM —Manchester
- £75,370 - £84,830 a year
- Hybrid work
- Leadership
- Annual leave
2d
Head of New Business Mobilisation
Absolute Taste —Manchester
- Weekend availability
- Hospitality
- Presentation skills
- Travel
Quick apply
Field Service Engineer, All Experience Levels
Sorption Wheel Services Ltd (Dehum) —Glossop
- £30,000 - £48,000 a year
- Full-time
- Carpentry
- Up to 50% travel
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Head of Land & Partnerships
Your Housing Group —Warrington
- £80,000 - £85,000 a year
- Leadership
- Annual leave
- Employee discount
Quick apply
Trainer for Residential Childcare
Halliwell Homes —Eccles
- £28,810 - £35,212 a year
- Full-time
- Up to 50% travel
- Project management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Deputy Head of Facilities
Calderdale and Huddersfield Solutions Ltd —Huddersfield
- £56,698 a year
- Full-time
- Conflict management
1d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
Service Delivery Manager
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Hybrid work
- Customer service
- Continuous improvement
- Team management
2d
Head of Projects and Services
Ovarro —Sheffield
Client Services Executive
Marketing and Commercialisation Agency —Manchester
- £25,000 - £26,000 a year
- Full-time
- Salesforce
- In-person
- Leadership
- Annual leave
Quick apply

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head of customer service jobs near birch vale, dby

Assistant to the Head of Group Operations

Jetchem Systems Limited -
Ramsbottom

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Operations management
Report generation
Spreadsheets
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Microsoft Office
Administrative experience
Continuous improvement
Organisational skills
Management reporting
Project progress tracking
Progress tracking

Full job description

Jetchem Systems Limited and Superjet are market leaders in the High-Pressure Water Jetting Industry. We cover everything from administration, engineering, parts, training, hire, service and sales and are dedicated in providing an impressive range of quality products, which is an A - Z of what is required within the drainage industry.

We are looking for a highly organised, proactive and commercially minded individual to join our business as Assistant to the Head of Group Operations.

Location: Jetchem Systems (Head Office) Ramsbottom
Hours: Full-time
Reports to: Head of Group Operations

The Role

This is not a traditional administrative assistant role.

You will work closely with the Head of Group Operations across multiple areas of the business, helping to coordinate projects, improve processes, monitor performance and ensure actions are followed through.

The successful candidate will gain exposure to how the wider group operates and will have the opportunity to develop into a broader operations management role as their experience and responsibilities grow.

What You'll Be Doing

Your responsibilities will include:

Supporting the Head of Group Operations with day-to-day operational priorities.
Coordinating projects across different departments and companies within the group.
Tracking actions, deadlines and deliverables and ensuring they are completed.
Preparing reports, spreadsheets, KPIs and management information.
Analysing operational performance and identifying areas for improvement.
Helping develop and implement new procedures and systems.
Liaising with sales, purchasing, finance, engineering, production and other departments.
Supporting supplier and customer-related operational matters where required.
Attending operational meetings, recording actions and following them through to completion.
Investigating operational problems and helping develop practical solutions.
Assisting with fleet, facilities, equipment and company asset management.
Supporting continuous-improvement and cost-saving projects.
Helping maintain company policies, procedures and operational documentation.
Taking ownership of smaller projects as your experience develops.
Providing general support to the Head of Group Operations wherever required.

Who We're Looking For

We're more interested in finding the right person with the right attitude than someone who ticks every box.

You'll ideally be:

Extremely organised and able to manage several priorities at once.
Confident communicating with people at all levels.
Comfortable challenging things when they don't look right.
Good with numbers and commercially aware.
Confident using Excel, Microsoft 365 and business systems.
Naturally interested in understanding how a business works.
Practical and solutions focused.
Able to work independently and take ownership.
Comfortable working in a fast-moving environment.
Reliable, professional and discreet.
Someone who doesn't need to be constantly told what to do next.

Experience within operations, engineering, manufacturing, construction, utilities, logistics or a technical business would be advantageous but isn't essential.

The Person we are looking for:

This position would suit someone who wants more than simply an administrative job.

We're looking for someone who can eventually become the right hand to the Head of Group Operations — someone who understands what's happening across the business, keeps projects moving and can be trusted to take responsibility.

There is significant scope for the position to develop. As your knowledge and capability increase, you'll be given greater responsibility for projects, processes and operational areas of the business.

Benefits:

Company pension
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in birch vale, dby

Assistant to the Head of Group Operations

Head Reception Manager

Head of Customer Service

Head of Estates Operations

Customer Relationship Manager

Quality & Performance Co-ordinator

Lead Salesforce Implementation Specialist

Head of Estates Services

Trainee Conveyancer - Stockport

Compliance Executive

Head of Customer Travel Information

Head of New Business Mobilisation

Field Service Engineer, All Experience Levels

Head of Land & Partnerships

Trainer for Residential Childcare

Deputy Head of Facilities

Ramp Agent

Service Delivery Manager

Head of Projects and Services

Client Services Executive

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