Housing manager Work, Jobs in Birch Vale, Dby (with Salaries)

Senior Regional Operations Manager (Property Role)
Ocasa Management Limited —Manchester
- Full-time
- Sales
- Presentation skills
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Trainee Property Manager
Bloom Manchester —Manchester
- From £27,000 a year
- Full-time
- No experience needed
- Travel
- In-person
- Flexitime
- Employee discount
Quick apply
14d
Senior Housing Officer (Know as Neighbourhood Services Manager)
Great Places Housing Association —Manchester
- £34,795 - £36,626 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
10d
Housing Team Leader
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Continuous improvement
- Training & development
- Communication skills
Senior Housing Officer (known as Neighbourhood Services Manager)
Great Places Housing Association —Manchester
- £34,796 - £36,627 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
10d
VacancyTitle: Local Housing Manager-Coronation Road
Housing 21 —Failsworth
- £30,623 a year
- Management
- Sick pay
1d
Property Manager / Block Manager
Premier Property Management & Maintenance Ltd —Barnsley
- From £30,000 a year
- Full-time
- Accounting
- Conflict management
- Organisational skills
- Free parking
Quick apply
7d
Business Development Manager – Housing
Fulcrum Utility Services —Sheffield
- CRM software
- Sales
- Business development
- Free parking
- Annual leave
Care & Housing Manager
The Abbeyfield Society —Halifax
- £24,000 - £40,000 a year
- Part-time
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Housing Disrepair
Antony Hodari Holdings Limited —Manchester
- Hybrid work
- Microsoft Word
- Mentoring
- Training & development
- Employee assistance programme
- Flexible schedule
Quick apply
Site Manager - Social Housing Planned Works (Kitchens & Bathrooms)
Connolly Limited —Bolton
- Full-time
- Management
- Organisational skills
- Construction experience
Quick apply
3d
Quantity Surveyor / Estimator – Commercial Manager Progression
R&D Group —Manchester
- £34,536.48 - £45,000.00 a year
- Full-time
- Microsoft Excel
- Databases
- Analysis skills
- Free parking
- Profit sharing
Quick apply
12d
Housing Solicitor Director – Manchester
Duncan Lewis —Manchester
- £70,000 a year
- Social media management
- Business development
- Supervising experience
Senior Associate / Associate Director Building Surveyor & Project Lead
Evan Craig —Manchester
- Business development
- Team management
- Mentoring
1d

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Trainee Property Manager
Bloom Manchester —Manchester
You may be coming from estate agency, lettings, customer service, hospitality, sales, recruitment, account management, administration, facilities management,…
From £27,000 a year
Quick apply
14d
Trainee Property Manager
LRG —Preston
Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress.
Up to £28,000 a year
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Senior Regional Operations Manager (Property Role)

Ocasa Management Limited
Manchester

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Casual dress
Health & wellbeing programme
Private dental insurance
Annual leave
Flexitime
Company pension
Company events
Employee assistance programme
Private medical insurance
Life insurance
Referral programme

Qualifications

Driving Licence
Operations management
Report generation
Sales
ARLA
Performance management
Presentation skills
Decision making
Client services
Purchasing
Residential lettings
Management reporting
Customer support
Budgeting
Training & development
Delegation
Team motivation leadership
Property management
Analytics
Rota coordination

Full job description

Job title: Senior Regional Operations Manager

Location: Manchester

Contract: Permanent, Full time: Monday – Saturday (at least one Saturday per month)

Direct reports: Resident Services Manager (x3)

Reporting to: Head of Operational Leasing

Company Overview

Ocasa Homes is not your typical property management company - we're redefining how residential properties are managed in the UK. Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes.

Role Overview

The Senior Regional Operations Manager leads a team of Resident Services Managers who focus on delivering exceptional in person customer service to prospective and existing residents. The Senior Regional Operations Manager also supports the Head of Operational Leasing with the effective delivery of mobilisation processes and procedures.

Key Responsibilities

Effectively lead the on-site Residence Services team, leading by example promoting the highest standards of customer service
Effectively manage performance across the team, motivating the Resident Services team to meet and excel individual and team KPIs. Identify learning and development opportunities within the team, deliver and organise both in-house and external training
Effectively manage resident operations across the portfolio, ensuring residents and their homes are maintained to the highest standards, in line with service level agreements and regulatory requirements
Implement and deliver a schedule of site visits across the portfolio, including daily, monthly and quarterly resident touch points, inspections and assessments, ensure actions are followed through to completion
Manage the work schedules of your team, ensuring cover is provided across all portfolio regions
Regularly visit portfolio locations to conduct spot checks, ensuring processes, policies, procedures are adhered to throughout the portfolio
Ensure all resident services are delivered against set budgets, approve and manage resident services purchasing
Support the Head of Operational Leasing with the management of asset handovers
Adhere to mobilisation procedures, carrying out due diligence with sales/handover process
Support the Head of Operational Leasing with identifying risks within the sales/handover process
Attend in person meetings on-site and in the office with relevant colleagues and departments to resolve and manage complex portfolio issues and cases
Work closely with the Senior Leadership Team, escalating risks and offering solutions to resolve and manage
Collate and present department reports to senior management e.g. portfolio performance reporting
Support the Head of Operational Leasing and other members of the Senior Leadership Team with additional tasks and projects

Please refer to the 'additional information' section at the end of this advert for further details.

Experience and Qualifications

A minimum of three years’ experience within the property industry
Strong residential lettings experience, including managerial/supervisory experience of an on-site property management team
Experience in a sales and customer service team manager role, evidence improving customer service and sales performance
Strong working knowledge of the property industry, including relevant property management legislation
Experience in mobilisation of assets processes and procedures
Strong people management skills, including demonstrable evidence of effective performance management, delegation and independently resolving and managing team challenges
Exceptional customer service skills, demonstrable evidence being in a customer service lead role within the industry, setting an example of highest standards of customer service to others
Effective analytical, problem solving and decision making skills
Commitment to continuous professional development
Experience collating and presenting reports to senior stakeholders
An ARLA qualification, or willingness to work towards obtaining one, is desirable

Company Benefits

Enhanced Pension
25 days annual leave, plus UK bank holidays
Your birthday off
Time off to move home
Life assurance
Group Income Protection
Private healthcare or dental via Bupa (taxable benefits)
Commitment to your learning and development
Employee wellness resources and events
Employee Assistance Programme
Regular team building events

Our Values

We have built a business to be proud of and our values are key to our ongoing growth. All Ocasa colleagues are expected to demonstrate our values in their ways of working.

We recognise our responsibility to act with a considered approach. It is through careful consideration that we achieve the best outcomes for ourselves and others.

We believe in doing the right thing, and we hold our principles closely in everything that we do.

Empathy is key to creating a culture that’s open, supportive, and kind. Whether it’s working with colleagues, residents, or external parties, we treat everyone with empathy.

We hold ourselves to a high standard, every member of the Ocasa team is an expert at what they do.

Additional Information

This role will be responsible for overseeing our on-site teams in Merseyside, Yorkshire and the North East.
Regular travel across Ocasa locations is required. Travel may require overnight stays.
A valid UK driving licence and access to a vehicle is required for this role.
Please note that this role will require three days’ office attendance (in Manchester) and one day of site-based attendance each week.

The successful candidate must, by the start of the employment, have permission to work in the UK.

We require all candidates that have been offered employment with us to complete a background check that will include eligibility to work in UK, employment referencing, DBS check, and depending on the role, further checks may need to be conducted.

We know that to be truly innovative, we need to have a diverse team. That is why Ocasa Homes is committed to creating an inclusive environment and is proud to be an equal opportunities employer.

We will make reasonable adjustments to our recruitment process to ensure that you have the best chance of success. Please contact our People team to discuss how we can support you: [email protected]

Benefits:

Casual dress
Company events
Company pension
Flexitime
Health & wellbeing programme
Life insurance
Private dental insurance
Private medical insurance
Referral programme

Ability to commute/relocate:

Manchester M1 4LF: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Please include your salary expectations
Please confirm you have read the role details under the 'additional information' section of the advert

Experience:

property: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

housing manager jobs in birch vale, dby

Senior Regional Operations Manager (Property Role)

Trainee Property Manager

Senior Housing Officer (Know as Neighbourhood Services Manager)

Housing Team Leader

Senior Housing Officer (known as Neighbourhood Services Manager)

VacancyTitle: Local Housing Manager-Coronation Road

Property Manager / Block Manager

Business Development Manager – Housing

Care & Housing Manager

Team Leader - Housing Disrepair

Site Manager - Social Housing Planned Works (Kitchens & Bathrooms)

Quantity Surveyor / Estimator – Commercial Manager Progression

Housing Solicitor Director – Manchester

Senior Associate / Associate Director Building Surveyor & Project Lead

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