Operations associate Work, Jobs in Birchwood, Chs (with Salaries)

Customer Operations Specialist
New Balance —Warrington
- Full-time
- Hybrid work
- Computer literacy
- Time management
- Annual leave
- Employee discount
2d
Urban Outfitters Sales Associate - Trafford Centre, Manchester
Urban Outfitters —Manchester
- Part-time
- Customer service
- Merchandising
- Training & development
- Annual leave
- Employee assistance programme
Team Member
NEXT —Warrington
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6h
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Customer Operations Team Leader
New Balance —Warrington
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
Operations Associate (FTC) - Manchester
ALO —Manchester
- Part-time
- Customer service
Quick apply
Retail Sales Associate
Batch'd —Manchester
- £12.71 - £13.00 an hour
- Part-time
- Customer service
- Cleaning
- In-person
Quick apply
Hybrid Dispatch (picker/packer) with some local driving
The Goodprep.com —Manchester
- From £13 an hour
- Full-time
- Quality control
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
Quick apply
3d
Sales Associate
Sunspel —Cheshire Oaks
- Part-time
- Customer service
- Maths
- POS
- Employee discount
Quick apply
4d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Warrington
- Full-time
- English
- Analysis skills
- Business
MULTIFUNCTIONAL SALES ASSOCIATE (20 Hours, Manchester Trafford)
Mango —Manchester
- Part-time
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
6d
Personal Assistant to Associate Director of Operations, Rehab Care Hub
Pennine Care NHS Foundation Trust —Stockport
- £28,392 - £31,157 a year
- Full-time
- Writing skills
- Communication skills
5d
Sales Associate (Full Time) - Manchester Trafford Centre
Hugo Boss —Manchester
- Full-time
- CRM software
- Communication skills
Operations Manager - Fitness to P...
General Medical Council —Manchester
- £41,092 - £45,000 a year
- Analysis skills
- Team management
- Training & development
2d
Regional Product Operations Lead
New Balance —Warrington
- Full-time
- Hybrid work
- Software troubleshooting
- Agile
- Communication skills
- Annual leave
- Employee discount
11d
Cash Operations Associate
DF Capital —Manchester
- Full-time
- Communication skills
- Analytics
- Annual leave
- Gym membership
Quick apply
12d
Associate Strategic Growth Manager
GMCA —Manchester
- £60,339 - £65,483 a year
- Hybrid work
- Project management
- In-person
- Communication skills
Payroll Specialist, Europe (12 month fixed term)
New Balance —Warrington
- Full-time
- Hybrid work
- Annual leave
- Employee discount
6d
Assistant Project Manager
Amey Ltd —Manchester
- Part-time
- Management
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
4d
Client Operations Associate Partner (Account Manager)
Open Partners —Manchester
- Hybrid work
- Google Suite
- Quality control
- Mentoring
Quick apply

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Customer Operations Specialist

New Balance -
Warrington

Apply Now

Job details

Full-time
2 days ago

Benefits

On-site gym
Annual leave
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Customer communication
Sales support
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Client communication
Internal department liaison
Microsoft Office Suite
Numeracy
Client services
Customer support
Customer interaction
Order processing
Supply chain customer service
Time management

Full job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

As a customer operations specialist you will provide an excellent service to all New Balance customers, offering a seamless end to end service and a high level of customer care and follow up. You will provide support and administration to the UK and Ireland Sales team whilst managing the order processing and order book conversion for independent wholesale accounts and contribution to achieving the year end number.

The successful candidate will be pro-active, professional and a supportive team player. Act as an ambassador of New Balance and demonstrate the key values of Integrity, Teamwork and Total Customer Satisfaction.

MAJOR ACCOUNTABILITIES:

Placing forward orders in line with monthly order cut off. ASAP and top orders to be placed as requested.

Ensure all customer and consumer enquiries are dealt with promptly and professionally.

All customer calls to be answered promptly and professionally.

Maximise order book conversion by collaborating with Sales, Finance, Logistics, and the customer.

Attend scheduled Account Manager meetings with sales reps to ensure a full orderbook review.

Order books sent weekly to customers and Account Managers where required.

Manage day to day customer service activities with the aim to fulfil customer requests, resolve queries and provide creative solutions.

Reconciles to be actioned and communicated to the customer.

Ensure that the order book is dated and aligned to key product launches and intros as well as customer required delivery dates.

Adhere to Action Orderbook Cleanse and Housekeeping monthly ensuring all deadlines issued by the team are executed.

Ensure all labelling and booking requirements are met and deadlines adhered to.

Ensure cancellations are processed in line with EMEA policies.

Regular product and technical knowledge gathering via colleagues, NB link resources and web research to maximise knowledge and expertise and provide an excellent service to our consumers and customers.

Communicate effectively with all members of the team and the wider business, escalating any issues outside your remit to the appropriate department.

Work within the Data Protection policy to ensure that we are meeting our obligations.

REQUIREMENTS FOR SUCCESS

Experience in a similar role or industry.

Clear and concise communicator.

IT literate – Microsoft Office skills essential – including a knowledge of excel.

Strong organisation & Time Management skills.

Strong numeracy and literacy skills.

Strong problem-solving ability.

Strong attention to detail.

Good relationship builder with internal and external customers

Pro-active approach

Works well under pressure and strict deadlines

Total Customer Satisfaction mindset

BENEFITS:

Discretionary Bonus Opportunity

Private Medical Insurance

Dental Scheme

Pension Scheme

Flexible Working Hours

Hybrid working (3 days on-site)

25 days Annual Leave per year

Life Insurance

On Site Gym

Employee Discount

Flexibility to work 20 days from anywhere each year

Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

Apply Now

Refine Your Search

operations associate jobs in birchwood, chs

Customer Operations Specialist

Urban Outfitters Sales Associate - Trafford Centre, Manchester

Team Member

Project Coordinator

Customer Operations Team Leader

Operations Associate (FTC) - Manchester

Retail Sales Associate

Hybrid Dispatch (picker/packer) with some local driving

Sales Associate

Operations & Logistics Internship, Amazon Logistics

MULTIFUNCTIONAL SALES ASSOCIATE (20 Hours, Manchester Trafford)

Personal Assistant to Associate Director of Operations, Rehab Care Hub

Sales Associate (Full Time) - Manchester Trafford Centre

Operations Manager - Fitness to P...

Regional Product Operations Lead

Cash Operations Associate

Associate Strategic Growth Manager

Payroll Specialist, Europe (12 month fixed term)

Assistant Project Manager

Client Operations Associate Partner (Account Manager)

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