Customer representative Work, Jobs in Birkenhead, Msy (with Salaries)

Customer Service Representative
Survitec Group Limited —Birkenhead
- Full-time
- Sales
- Customer service
- English
- Employee assistance programme
5d
Customer Service Advisor (Part Time 28 hours per week)
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Part-time
- Customer service
- Employee assistance programme
4d
Customer Representative - Liverpool
Nationwide Building Society —Liverpool
- From £25,250 a year
- Temporary
- Customer service
- Banking
4d
Entry Level Sales Representative
Residential Estates LTD. —Liverpool
- £600 - £750 a week
- Full-time
- Sales
- Customer service
- Salesforce
Quick apply
Customer Service Representative
Alpha FX Limited —Liverpool
- £13 - £16 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
5h
Guest Experience Advisor
ACC Liverpool —Liverpool
- £26,299.52 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
5d
Customer Representative
Alexander Mann Solutions (AMS) —Liverpool
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
Customer Service Representative
William Hill —Liverpool
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
5d
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Customer Service
BiddebuyLTD —Liverpool
- From £12.21 an hour
- Part-time
- Bilingual
- Spanish
- English
Quick apply
11d
Sales Representative
Retail Innovation Group —Liverpool
- £15,156.00 - £15,156.68 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Customer Service Representative - Part Time
The Granite Group —Formby
- £26,938 - £28,609 a year
- Part-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
10d
Sales - Sales Advisor - UK
New Look —Liverpool
- Full-time
- Microsoft Word
Public Protection Compliance Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Weekend availability
- Customer service
- Employee assistance programme
5d
Casual customer service assistant
Sefton Council —Sefton
- £13.41 an hour
- Part-time
- Communication skills
Digital Marketing Apprentice
ACC Liverpool —Liverpool
- £15,642.84 a year
- Full-time
- Sales
- Hotel
- Communication skills
- Free parking
- Employee discount
4d
Field Sales Representative - Liverpool
Flatpay —Liverpool
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Customer Service Team Leader
William Hill —Liverpool
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
3h
Grounds Maintenance Operative
OnwardHomes —Wirral
- £13.64 an hour
- Call to connect
- Customer service
- Maintenance
- Driving
- Annual leave
- Employee discount
Field Sales Representative - Wrexham
Flatpay —Wrexham
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply

I want to receive the latest job alerts for customer representative in birkenhead, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer representative jobs near birkenhead, msy

Customer Service Representative jobs in Birkenhead

Field Sales Representative jobs in Liverpool

Sales Advisor jobs in Liverpool

Customer Service Representative jobs in Sefton

Customer Service Representative jobs in Liverpool

Sales Representative jobs in Liverpool

Customer Service Representative jobs in Bognor Regis

Customer Service Representative jobs in Aberfoyle

Remote Customer Service jobs in Wolverhampton

Customer Service Representative jobs in Southampton

Remote Customer Service jobs in Sheffield

Customer Service Representative jobs in Doncaster

Home Based Customer Service jobs in Newcastle Upon Tyne

Customer Service Advisor jobs in London

Customer Service Representative jobs in Peterborough

Customer Service jobs in Northampton

Customer Service Representative jobs in Castleford

Customer Service Representative jobs in Wigan

Senior Customer Success Manager jobs in London

Customer Service Representative jobs in Ilkley

Customer Service Representative

Survitec Group Limited -
Birkenhead

Apply Now

Job details

Permanent | Full-time
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Sales
Customer service
English

Full job description

Vacancy Title: Customer Service Representative

Vacancy Location: Birkenhead, Wirral

Engagement Type: Full Time, Permanent

Your New Role

Are you ready for a fresh start in 2026 with a role that challenges you to think differently? This is not your typical call centre job - we don’t use scripts, and we’re looking for someone who can connect the dots, think outside the box, and solve complex problems for our customers.

If you have a customer service experience, a sales-oriented mindset, and a passion for creating exceptional customer journeys, this could be your next big move.

In this role, you’ll be part of our Birkenhead-based Customer Service team, supporting our Marine customers before, during, and after purchase. You’ll handle inbound and outbound interactions with autonomy, turning inquiries into solutions and orders while delivering a service experience that is as unique as the customer’s needs.

What You Can Expect from the Role

Key Responsibilities and accountabilities:

Providing advanced product and service information and responding to complex customer questions about those products and services
Recording and processing quotes and orders, including custom and special orders that may require additional resources for delivery and coordinating with those teams as required
Making calls (by telephone or other channel) to allocated customers to develop new and deepen existing relationships. Acting as a first point of contact for resolving customer queries / complaints
Responding to and resolving complex or advanced issue escalations promptly and appropriately, securing managerial approvals as required
Scheduling follow-up actions and enters relevant information into the customer relationship management system after each customer contact to create a call plan and ensure that Survitec has quality data to enable effective customer retention and business development activities
Interviewing (or assist in interviewing) the customer, following a complex multi-level sales script or conversation points, to clarify the customer's requirements. Makes full, appropriate and accurate notes, ensuring the customer records management system is updated in a timely manner
Providing exceptional service to customers to encourage continued use of Survitec’s products and services
Developing knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedure

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced, challenging and incredibly rewarding. This is not just another job; this is your career

The Experience, Qualifications and Skills You Will Have

Essential Criteria

Fluent in spoken and written English
Strong background in customer service and sales, including post-sale support.
Skilled at identifying challenges and implementing effective, creative solutions.
Proactive in addressing customer needs, ensuring high levels of satisfaction.
Able to think outside the box and maintain composure under pressure.
Experience in the marine industry is advantageous.
Familiarity with IFS and Salesforce is a plus.

Why You Should Work for Us

33 days holiday (including bank holidays) + an extra day for your birthday
Company Anniversary Holiday Benefit
Enhanced maternity & paternity packages
Cycle to Work and Car Salary Sacrifice schemes
Life Assurance and company pension plan
Opportunities for training and professional development
Employee Assistance Programme to support your well-being
Workplace Reward & Recognition schemes

Your Company

Survitec is a global leader in Survival Technology, trusted to protect lives for over 168 years. Operating in more than 2,000 ports across 96 countries, we are the world’s largest manufacturer and supplier of liferafts, Marine Evacuation Systems (MES) and offshore rental PPE.
Our 2,000 global colleagues are driven by our purpose - “We Exist to Protect Lives” - designing and delivering innovative survival, fire and safety solutions that perform when lives depend on them.

How to Apply

If you would like more information regarding this role before applying, please feel free to reach out to us via Linked In or via [email protected].

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.

At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.

Apply Now

Refine Your Search

customer representative jobs in birkenhead, msy

Customer Service Representative

Customer Service Advisor (Part Time 28 hours per week)

Customer Representative - Liverpool

Entry Level Sales Representative

Customer Service Representative

Guest Experience Advisor