Conveyancer / Case Handler – Residential & New Build Teams
Location: Altrincham, WA14 5UW, or Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)
Hours: Full-time, Mon–Fri, 9:00–17:00
Salary: up to £30k base + competitive uncapped bonus (£7k+ once established)
Start date: ASAP (flexible)
Join our supportive, sociable and ambitious conveyancing teams as a Case Handler. We have opportunities available within both our Residential and New Build departments. You'll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.
What You’ll Do:
- Manage a caseload of Residential or New Build transactions from start to finish
- Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication and (for New Build Case Handlers) building strong relationships with developers through excellent service.
- Prepare and review legal documents and correspondence.
- Maintain accurate and up-to-date records of all transactions on our CMS.
- Provide exceptional customer service, promptly addressing client queries/concerns.
- Work to exchange and revenue targets with a focus on five-star client feedback
What We’re Looking For:
- Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
- · Hands-on experience with Source of Funds checks (reviewing bank statements, conducting checks directly) and searches and sale enquiries (confident in writing up reports, not just ordering)
- Strong communication and relationship-building skills
- Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers
- Organised, detail-oriented, and solutions-focused
- Familiar with case management systems (Proclaim a plus)
- Passionate about delivering great service and achieving results
What You’ll Get in Return:
- A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one.
- Competitive quarterly bonus: our case handlers typically earn an average of £7-10k p/a once established, bonus is uncapped and based on your personal performance
- Study support options (employer-funded after 12 months) and ongoing training
- Long-term development opportunities and progression pathways into senior roles
- 22 days holiday (rising by 1 day for each year of service up to 25) + Bank Holidays, with buy/carry over options
- Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
- Extras: free conveyancing, mortgage advice, staff discounts
Why PLS?
We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.
Ready to take the next step in your conveyancing career? Apply today!
Job Type: Full-time
Pay: Up to £30,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- On-site parking
- Referral programme
Application question(s):
- What is your current notice period/availability to start?
- How many years conveyancing experience do you have? Or tell us about other relevant experience (e.g., sales progression, mortgage, etc)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Liverpool L2
