accounts Work, Jobs in birmingham, eng (with Salaries)

Income Collection Officer
Pinnacle Group —Birmingham
- £33,000 - £35,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Administrator
bk plus —Birmingham
- Full-time
Quick apply
12d
Accounts Assistant
The Right Mortgage and Protection Network —Solihull
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Time management
- Health & wellbeing programme
- Work from home
Quick apply
15h
Accounts Executive
NHW Ltd —Birmingham
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
16h
Accounts Assistant (Accounts receivable)
HERMEQ —West Bromwich
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
2d
Client Support Specialist
Barclays —Birmingham
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
5d
Retail Sales Designer
Wren —Erdington
- £26,440 - £50,000 a year
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Accounts Assistant
Hydrapower Dynamics Ltd —Birmingham
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
2d
Payroll Supervisor - Immediate Start Hybrid Working
Premier Support Services —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- In-person
- Communication skills
- Free parking
Quick apply
Legal Cashier
Davisons Law —Edgbaston
- Full-time
- QuickBooks
- Annual leave
- Referral programme
Quick apply
1d
Accounts Assistant
Renault Retail Group —Birmingham
- £30,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Annual leave
- Employee discount
Quick apply
Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
14d
Junior Account Manager
Limegreen Marketing —Birmingham
- From £28,500 a year
- Full-time
- Management
- Sales
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Account Handler
Cleveland Cable Co Ltd —Sutton Coldfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
13d
Accounts Administrator
Pertemps Redditch Commercial —Solihull
- £26,000 - £27,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Communication skills
5d
Client Accountant
Savills —Birmingham
- Accounting
7d
Assistant Accountant
Jolliman Essentials Ltd —West Bromwich
- £29,420 - £30,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
6d
Accounts Payable Administrator (Hybrid)
Solotech Inc. —Solihull
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
5d
Finance Assistant
Sandwell College —West Bromwich
- £24,408 - £28,278 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Accounting
- Annual leave
- Employee discount
Quick apply
12d
Trainee Accounts Assistant
Ann Richards Accountancy Services —Halesowen
- £15,600.00 - £24,784.50 a year
- Full-time
- Microsoft Excel
- Accounting
- In-person
Quick apply
13h

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Income Collection Officer

Pinnacle Group -
Birmingham

Quick apply

Job details

£33,000 - £35,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office

Full job description

Job Introduction

Pinnacle Group are looking for an Income Collection Officer to join our Homes Team to undertake a range of income collection duties relating to rent and service charge income for the private rented sector and social housing residents. You will provide a coordinated, flexible, and effective income collection service and will be responsible for achieving and maintaining lowest levels of current rent and former tenancy arrears ensuring we maximise income recovery. You will be guided by the Income Manager and work with the housing management teams to ensure delivery of the arrear’s targets.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be a confident communicator with a natural ability to build trust and rapport with residents, even in challenging situations. You’ll bring a proactive and empathetic approach to income recovery, combining strong knowledge of housing income management and welfare benefits with a genuine commitment to supporting tenants. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service, we’d love to hear from you.

This is a remote role with ad hoc attendance to local offices or schemes.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Proactively reduce rent arrears across all accounts to meet monthly targets. This includes producing arrears reports and letters, engaging with residents, preparing legal instructions for possession proceedings, serving Notices, conducting home visits, applying for direct payments, attending court when required and offering advice and support to help residents sustain their tenancies
Take ownership of individual performance targets and contribute to the overall success of the income collection service
Identify residents who may benefit from specialist welfare or financial inclusion support and refer them to the Welfare Advice & Financial Inclusion Manager
Liaise effectively with external agencies including Local Authorities (Housing Benefit), the DWP (Universal Credit), social services and other relevant bodies to support income recovery
Respond to arrears-related correspondence and provide clear, accurate information to the Income Manager or Contract Manager to assist in resolving formal complaints
Plan and manage your own workload efficiently, ensuring accounts are monitored weekly and targets are consistently met

Key requirements:

Experience working in a housing and income collection setting
Background in credit control with practical knowledge of income recovery processes
Confident using housing management systems to monitor and manage accounts
Solid understanding of the legal framework for housing including Pre-Action Protocols
Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit
Proficient in MS Office applications including Word, Excel and Outlook

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

accounts jobs in birmingham, eng

Income Collection Officer

Administrator

Accounts Assistant

Accounts Executive

Accounts Assistant (Accounts receivable)

Client Support Specialist

Retail Sales Designer

Accounts Assistant

Payroll Supervisor - Immediate Start Hybrid Working

Legal Cashier

Accounts Assistant

Customer Service Representative

Junior Account Manager

Customer Account Handler

Accounts Administrator

Client Accountant

Assistant Accountant

Accounts Payable Administrator (Hybrid)

Finance Assistant

Trainee Accounts Assistant

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