Customer service account representative Work, Jobs in Birmingham, Eng (with Salaries)

Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
Customer Service Representative M-F
Safran —Wolverhampton
- Full-time
- Management
- Microsoft Office
- Continuous improvement
8d
Customer Support Representative
Avensys UK Ltd —Kidderminster
- £27,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Sick pay
5d
Marcus by Goldman Sachs, Complaints Specialist, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee assistance programme
Field Sales Representative
Flatpay —Birmingham
- £60,000 - £70,000 a month
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Associate Sales Support Representative
Caterpillar —Solihull
- £29,013 - £37,717 a year
- Full-time
- Sales
- Banking
- Annual leave
- Life insurance
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Internal Sales Representative
Edmundson Electrical Ltd —Birmingham
- £30,000 - £36,000 a year
- Full-time
- Sales
- Salesforce
- Driving
- Profit sharing
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
AML Analyst
Moneycorp —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Banking
Water Treatment Sales Representative - North West
NCH Europe —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Sales
- Microsoft Office
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
Field Sales Representative - Worcester
Flatpay —Worcester
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
International Debt and Debt Recovery Officer (Maternity Cover)
University of Wolverhampton —Wolverhampton
- £29,588 - £32,080 a year
- Temporary
- Microsoft Office
- University
- Organisational skills
11d
Office Coordinator
McDermotts —Birmingham
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
12d
Sales Executive (MarTech) - remote job
CDXP Me —Kington
- Remote
- English
- Leadership
- Communication skills
Business Service Manager - Band N - Technology CSC - Counter Terrorism Policing HQ
Metropolitan Police —Birmingham
- £52,653 - £57,417 a year
- Full-time
- Hybrid work
- English
- IT
- Communication skills
6d
Virtual Key Account Manager
IQVIA —Birmingham
- Full-time
- Remote
- Sales
- No degree
- Negotiation
- Employee discount
12d
Account Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Microsoft Office
- Administrative experience
Sales Support Executive
EDS Couriers —Cannock
- From £26,624 a year
- Full-time
- English
- In-person
- Communication skills
- Free parking
Quick apply
9h
Project Sponsor
West Midlands Combined Authority —Birmingham
- £53,120 - £59,417 a year
- Part-time
- Management
- Analysis skills
- Project management
- Annual leave
- Employee discount
1d

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customer service account representative jobs near birmingham, eng

Customer Service Representative

Alexander Mann Solutions (AMS) -
Birmingham

Apply Now

Job details

Full-time

Qualifications

Customer service
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working within our Birmingham branch.

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Working hours:

Mon - Friday, Sat 0930-1 (4 in 9)

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience
Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency

About the client

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:

Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.

We are Purpose-driven. Uncompromisingly Customer.Unstoppably Nationwide.

Next steps

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Job Reference: AMSCWS01126

Apply Now

Refine Your Search

customer service account representative jobs in birmingham, eng

Customer Service Representative

Customer Service Representative M-F

Customer Support Representative

Marcus by Goldman Sachs, Complaints Specialist, Birmingham

Field Sales Representative

Associate Sales Support Representative

JUNIOR SALES ADVISOR

Internal Sales Representative

JUNIOR SALES CONSULTANT

AML Analyst

Water Treatment Sales Representative - North West

Field Sales Representative - Worcester

International Debt and Debt Recovery Officer (Maternity Cover)

Office Coordinator

Sales Executive (MarTech) - remote job

Business Service Manager - Band N - Technology CSC - Counter Terrorism Policing HQ

Virtual Key Account Manager

Account Coordinator

Sales Support Executive

Project Sponsor

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