Front desk coordinator Work, Jobs in Birmingham, Eng (with Salaries)

Dental Receptionist / Front of House Coordinator
Sutton Aesthetic Dentistry —Sutton Coldfield
- £14 - £17 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Store discount
- Employee discount
Quick apply
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
7d
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- Management
- English
- Supervising experience
- Free parking
- Employee discount
Quick apply
6d

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front desk coordinator jobs near birmingham, eng

Dental Receptionist / Front of House Coordinator

Sutton Aesthetic Dentistry
Sutton Coldfield

Quick apply

Job details

Permanent | Full-time
£14 - £17 an hour

Benefits

Store discount
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Sales
Customer service
Dental receptionist
Administrative experience
Organisational skills
Front desk
IT
Communication skills

Full job description

Full-Time | Private Dental Practice

We are looking for a confident, commercially aware, and personable Front of House / Dental Receptionist to join our modern private dental practice.

This is an important role within the practice. You will often be the first point of contact for our patients, playing a key part in creating a positive first impression and shaping their overall experience with the clinic. We are looking for someone who genuinely enjoys working with people, takes pride in providing excellent service, and can maintain a calm and professional manner in a busy environment.

This role goes beyond traditional reception duties. Alongside managing the front desk, you will help guide patients through their treatment journey — from their first enquiry through to booking consultations and supporting them throughout their care. The position suits someone who is proactive, organised, and confident communicating clearly with patients.

Working closely with dentists, nurses, and the wider team, you will help ensure the smooth day-to-day running of the practice while maintaining a welcoming, professional, and efficient front-of-house environment.

Working Hours

This is a full-time position (approximately 40 hours per week).

Typical working schedule:

Monday – Friday, and two Saturday mornings a month.
Occasional evening may be required depending on clinic needs.

Key Responsibilities

Welcoming patients and creating a warm, professional first impression
Managing a busy appointment diary and scheduling consultations efficiently
Responding to patient enquiries via phone, email, and in person
Converting new patient enquiries into consultation bookings
Communicating treatment information and fees clearly and professionally
Taking deposits and managing patient payments where required
Maintaining accurate patient records, medical histories, and documentation
Liaising with clinicians and nurses to coordinate daily clinic operations
Monitoring practice emails and ensuring enquiries are responded to promptly
Supporting recall systems and helping keep the diary fully optimised
Processing daily payments and maintaining financial records
Ensuring the reception area remains organised, professional, and welcoming

What We’re Looking For

We are looking for someone who is friendly, organised, and confident communicating with patients, with strong customer service and administrative skills.

The ideal candidate will be proactive, reliable, and able to manage multiple tasks while maintaining a calm and professional approach.

Requirements:

Previous dental or healthcare reception experience preferred
Excellent communication and interpersonal skills
Strong organisational and IT skills
Confident working in a busy private practice environment
Experience with dental software such as Dentally is advantageous
A positive attitude and strong attention to detail

What We Offer

Full-time permanent position
Supportive and professional team environment
Opportunity to work within a modern private dental practice
Training and development opportunities for the right candidate
Performance-based bonus scheme linked to patient bookings and practice performance

How to Apply

If you feel this role would suit you, please send your CV along with a short paragraph explaining why you feel you would be a good fit for this role and what interests you about working in a private dental practice.

Applications that include this short introduction will be prioritised.

Job Types: Full-time, Permanent

Pay: £14.00-£17.00 per hour

Benefits:

Company pension
Employee discount
On-site parking
Private medical insurance
Store discount

Application question(s):

Do have any experience in dentistry
Do you have any experience in sales

Work Location: In person

Quick apply

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front desk coordinator jobs in birmingham, eng

Dental Receptionist / Front of House Coordinator

Receptionist & Front of House Coordinator

Receptionist & Treatment Co-ordinator

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