It & Work, Jobs in Birmingham, Eng (with Salaries)

IT Support
Springboard Corporate Finance —Birmingham
- £31,420.00 - £47,089.62 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
- Work from home
- Life insurance
Quick apply
1d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- No degree
- Mentoring
- Organisational skills
- Annual leave
10d
IT Technician
CBW Group Holdings —Redditch
- £45,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
Junior Developer – Application Services - IT Services - 107126 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
4d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
IT Application Designer
Ybrant Core Limited —Coventry
- £33,460.32 - £45,561.73 a year
- Full-time
- Hybrid work
- Flexitime
- Work from home
Quick apply
11d
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
1d
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
11d
IT Service Desk Engineer
Hexaware Technologies —Birmingham
- £30,000 a year
- Hybrid work
- Customer service
- English
- Mentoring
Quick apply
5d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
IT Support Technician
Gallagher —Warwick
- Full-time
- Azure
- IT
- Communication skills
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
1st / 2nd Line IT Support Analyst
OneSchool Global —Warwick
- £25,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Quick apply
2d
1st Line IT Support / Admin
Carter Thermal Industries —Stechford
- £17,000 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Life insurance
Quick apply
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave

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IT Support

Springboard Corporate Finance
Birmingham

Quick apply

Job details

Part-time
£31,420.00 - £47,089.62 a year
1 day ago

Benefits

Casual dress
Private dental insurance
Employee mentoring programme
Work from home
Canteen
Company events
Sabbatical
Life insurance
Sick pay

Qualifications

Microsoft Windows Server
Jira
TCP
Operating systems
Incident management
Software troubleshooting
SCCM
BMC Remedy
Customer service
Software deployment
GCSE
LAN
Windows
Technical support
Microsoft Office
Firewall
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Support professional to provide technical assistance and support to our organisation. The ideal candidate will possess strong problem-solving skills and a comprehensive understanding of various operating systems, networks, and hardware components. This role involves delivering exceptional customer service while maintaining and troubleshooting IT infrastructure to ensure seamless business operations. The position offers an excellent opportunity for individuals eager to develop their career within a dynamic IT environment.

Duties

Provide technical support for desktop and laptop computers, peripherals, and network devices across the organisation.
Troubleshoot software issues, including Microsoft Office applications, Windows, macOS, Linux, and specialised enterprise software such as BMC Remedy, ServiceNow, and Jira.
Manage user accounts and permissions within Active Directory and utilise tools like SCCM for software deployment and updates.
Support network infrastructure including LAN, VPNs, DNS, TCP/IP configurations, firewalls, and related security measures.
Assist with hardware maintenance and upgrades of computers, servers, and other IT equipment.
Monitor system performance and conduct regular maintenance to prevent potential issues.
Document incidents and resolutions accurately using ticketing systems such as ServiceNow or Jira.
Collaborate with other IT team members to implement new systems or upgrades effectively.
Communicate technical information clearly to non-technical staff through excellent customer service skills.

Experience

Proven experience in providing technical support within an enterprise environment.
Familiarity with computer networking concepts including TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Hands-on experience with operating systems such as Windows (including Windows Server), macOS, and Linux.
Knowledge of Active Directory management and utilisation of SCCM for software deployment.
Experience troubleshooting hardware components and software applications across diverse platforms.
Proficiency in using help desk tools like BMC Remedy or ServiceNow for incident management.
Strong communication skills with the ability to explain technical issues clearly to users at all levels.
Ability to analyse problems efficiently and implement effective solutions promptly. This role is ideal for motivated individuals seeking to expand their expertise in IT support within a professional setting that values continuous learning and excellent service delivery.

Pay: £31,420.00-£47,089.62 per year

Benefits:

Canteen
Casual dress
Company events
Employee mentoring programme
Life insurance
Private dental insurance
Sabbatical
Sick pay
Work from home

Education:

GCSE or equivalent (preferred)

Experience:

Computer networking: 1 year (required)

Work Location: Hybrid remote in Birmingham B2 5QB

Quick apply

Refine Your Search

it & jobs in birmingham, eng

IT Support

Service Desk Analyst / IT Support Help Desk Technician

1st Line Service Desk Analyst

IT Analyst

IT Service Desk Team Leader

IT Technician

Junior Developer – Application Services - IT Services - 107126 - Grade 5

IT Support Analyst

IT Application Designer

1st Line Service Desk Operative

IT Support Analyst

IT Service Desk Engineer

IT Support Analyst

IT Support Technician

IT Support Technician

1st / 2nd Line IT Support Analyst

1st Line IT Support / Admin

2nd Line IT Support Technician

Onsite IT Support Analyst - 1st/2nd line

IT Support Specialist

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