manager front of house Work, Jobs in birmingham, eng (with Salaries)

Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
8d
Assistant Manager Front of House
Forest of Arden Hotel & Country Club —Birmingham
- £30,385 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Community Cafe Manager- Birmingham City FC
Levy —Birmingham
- £30,000 a year
- Hospitality
- Leadership
- Café
4d
Bar Manager (BOX)
Arc Inspirations —Birmingham
- £31,500 - £33,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Paid training
- Employee discount
Quick apply
5d
Visitor Experience Manager
Birmingham Hippodrome —Birmingham
- £35,446.14 a year
- Weekend availability
- Customer service
- Team management
- IT
9d
Front of House Team Leader
Slug And Lettuce —Birmingham
- Up to £13.16 an hour
- Full-time
- Employee discount
Quick apply
6d
Guest Relation Manager
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Referral programme
Quick apply
10d
Senior Hotel Guest Services Manager
NAM Rentals and Integrated Services —Birmingham
- £5,000 - £5,500 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
13d
Brewery Tap Bar and Events Manager
Church End Brewery Ltd —Nuneaton
- £29,000 - £33,000 a year
- Full-time
- Bar
- English
- Supervising experience
- Flexible schedule
Quick apply
Guest Service Manager - Front Office
Reception - HBH Birmingham —Birmingham
- £29,950 a year
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Birmingham M6 J7 —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
3d
Reception Manager
The Ivy Temple Row Birmingham —Birmingham
- Full-time
- Hospitality
- English
- Restaurant
- Employee discount
Quick apply
Front of House Team Leader
Walkabout —Birmingham
- Up to £13.16 an hour
- Full-time
- Employee discount
Quick apply
10d
Bar Manager
Noel's Bar & Restaurant —Birmingham
- From £35,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Head Barista
Gail's —Birmingham
- £14.20 - £15.70 an hour
- Full-time
- Employee assistance programme
- Referral programme
7d
Front of House Team Leader
The Alma Tavern Worcester —Worcester
- £24,420.00 - £25,946.51 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Free parking
- Employee discount
Quick apply
6d
Restaurant & Bar Manager
Edgbaston Park Hotel and Conference Centre —Birmingham
- £34,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
Assistant Manager - Brunch Cafe
MOR Bakery & Kitchen —Stratford-upon-Avon
- £13.50 - £14.25 an hour
- Part-time
- Hospitality
- English
- Supervising experience
- Employee discount
Quick apply
8d
New opening - Bar Manager
Baresca Tapas Family —Birmingham
- £32,000 a year
- Full-time
- Hospitality
- Bar
- Restaurant
Quick apply
Assistant Manager - Live in Available
Hadley Bowling Green —Droitwich
- £33,000 - £34,000 a year
- Part-time
- Employee discount
- Flexible schedule
Quick apply
2d

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Duty Manager - Guest Experience

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£35,000 - £39,000 a year
8 days ago

Benefits

Company pension

Qualifications

Hospitality
Guest services
Leadership
Communication skills
Hospitality management

Full job description

£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

Duty Manager – Guest Experience

Location:Albert's Schloss Birmingham

Salary:£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

At Albert's Schloss,we believe unforgettable guest experiences start with passionate people,brilliant energy,and operational excellence behind the scenes. We’re looking for a Duty Manager to focus on our Guest Experience; to lead the floor during peak service,champion hospitality standards,and help create exceptional moments for every guest who walks through our doors.

This role is perfect for someone who thrives in a fast-paced hospitality environment,has experience managing guest experience,is a whizz at reports and data and loves leading teams from the front,taking pride in making venues run smoothly,safely,and successfully.

What You’ll Be Doing

As Duty Manager – Guest Experience,you’ll play a key role in delivering outstanding hospitality while supporting the wider management team in the day-to-day operation of the venue.

Guest Experience & Service

Lead busy shifts as the acting Duty Manager,creating a positive and energetic atmosphere for guests and teams alike
Drive exceptional guest experiences through high standards of service and floor presence
Monitor guest feedback,resolve complaints professionally,and identify opportunities for improvement
Support venue-wide initiatives focused on enhancing service quality and guest satisfaction

Operational Excellence

Ensure all operational procedures,compliance checks,and cash handling processes are completed accurately
Carry out operational audits and maintain high standards across the venue
Support with managing PDQ systems,cash office reconciliation,and compliance administration
Maintain excellent standards of cleanliness,organisation,and safety throughout the venue

Team Leadership

Lead,coach,and motivate the team during shifts
Support the development of junior managers and supervisors
Foster a culture of professionalism,accountability,and continuous improvement
Be a visible and approachable leader for both guests and team members

Sustainability & Standards

Champion sustainable working practices within the venue
Support environmental initiatives and help reduce operational waste
Ensure safety and security procedures are followed,including lost property management and venue security standards

What We’re Looking For

Previous experience in a hospitality management or supervisory role
A confident and hands-on leader who leads by example
Strong organisational and problem-solving skills
Excellent communication and guest service skills
Experience handling guest feedback and resolving issues positively
Comfortable working in a fast-paced,high-volume environment
A passion for hospitality and creating memorable experiences

Rewards for your hard work

Competitive salary of £35,000–£39,000 per annum (depending on experience)
Bonus – earn up to 32% of annual salary (paid quarterly)
Guest experience monthly bonus
50% off at all Mission Mars venues for you and friends
Workplace pension scheme
Industry-leading training through Mission Mars Hospitality Management Academy
Invitations to major events including our annual Christmas Party & Awards,Summer BBQ and Annual Managers Conference
24/7 access to free,confidential mental health and wellbeing support
An independent culture where your ideas genuinely matter

We aim to respond to all applications within 7 days. No agencies please.

Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive,exciting workplaces. If you need any reasonable adjustments during the recruitment process,contact us at [email protected].

Quick apply

Refine Your Search

manager front of house jobs in birmingham, eng

Duty Manager - Guest Experience

Assistant Manager Front of House

Community Cafe Manager- Birmingham City FC

Bar Manager (BOX)

Visitor Experience Manager

Front of House Team Leader

Guest Relation Manager

Senior Hotel Guest Services Manager

Brewery Tap Bar and Events Manager

Guest Service Manager - Front Office

Guest Service Manager

Reception Manager

Front of House Team Leader

Bar Manager

Head Barista

Front of House Team Leader

Restaurant & Bar Manager

Assistant Manager - Brunch Cafe

New opening - Bar Manager

Assistant Manager - Live in Available

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