Pool service manager Work, Jobs in Birmingham, Eng (with Salaries)

Guest Service Manager
Holiday Inn Birmingham M6 J7 —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
1d
Duty Manager
The Warwickshire Golf and Country Club —Warwick
- £29,000 - £31,000 a year
- Weekend availability
- Hospitality
- Communication skills
- Free parking
- Employee assistance programme
General Manager
Swim Sports Company Ltd —Oldbury
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
6h
Head of User Services
Aston University —Birmingham
- £47,389 - £56,535 a year
- Full-time
- University
- Annual leave
11d
Duty Manager
Birmingham Community Leisure Trust —Birmingham
- £30,972.94 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
13d
Business Manager Selfridges Birmingham - Hermès Parfums & Beauté
Hermès Paris —Birmingham
- Full-time
- Remote
- Microsoft Outlook
- Microsoft Office
- Organisational skills
CCaaS & Voice Specialist
Serco Group —Birmingham
- £65,000 - £75,000 a year
- Full-time
- AWS
- Agile
- IT
- Employee assistance programme
- Employee discount
Global Partnerships Manager - External Relations - 48418 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Weekend availability
- Microsoft Office
- University
- Travel
- Annual leave
- Sick pay
7h
Cluster Manager - Campus Services - 30066 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Sick pay
Technical Lead
Serco Group —Solihull
- £55,000 a year
- Full-time
- Microsoft Access
- Azure
- Mentoring
- Employee assistance programme
- Employee discount
2d
Duty Manager
Hyatt Regency Birmingham —Birmingham
- £28,995.20 a year
- Full-time
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Business Development Manager
Serco Plc —Birmingham
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Analysis skills
- Employee assistance programme
Communications and Events Supervisor - Campus Services - 48510 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- Hotel
- Project management
- Sick pay
1d
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Progression Coach
Serco Plc —Birmingham
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Employee assistance programme
Inventory Manager
DHL —Wellesbourne
- £45,500 a year
- Monday to Friday
- Computer literacy
- Analysis skills
- Team management
Business Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- SharePoint
- Employee assistance programme
Quick apply
Night Manager
Radisson Blu Hotel Birmingham-Rooms —Birmingham
- £31,396.56 a year
- Full-time
- Bar
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
Accounts Receivable Partnerships Manager
Aston University —Birmingham
- £38,784 - £46,049 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Annual leave
15h
Education Support Administrator - College of Medicine and Health - 49511 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- Administrative experience
- University
- Sick pay
9d

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Guest Service Manager

Holiday Inn Birmingham M6 J7 -
Birmingham

Quick apply

Job details

Full-time
£28,000 a year
1 day ago

Benefits

Employee discount

Qualifications

Guest services
Leadership
Communication skills

Full job description

Job Ref: KGH11790

Branch: Holiday Inn Birmingham M6 J7

Location: Holiday Inn Birmingham M6 J7, Birmingham

Salary/Benefits: £28,000 plus monthly service charge and excellent benefits

Contract type: Permanent

Hours: Full Time

Shift pattern: Variable includes evenings, weekends and hoidays

Hours per week: 40

Posted date: 03/06/2026

Closing date: 19/06/2026

As Guest Service Manager, you’ll inspire a multiskilled team delivering across all guest-facing areas. While your background may be focused towards Front Office, FB or Meetings Events, your leadership will shape the whole Guest Service function, and you will receive full training to lead confidently across all front facing areas, giving you the experience you need to take the next step towards an Operations or Hotel Manager role.

This role reports directly to the Hotel Manager.

What you’ll do

Lead, coach, and inspire a multiskilled Guest Service team across Front Office, Food Beverage, and Meetings Events.
Drive service excellence across every guest interaction, from check in to dining
Handle guest feedback and resolve issues quickly, turning challenges into positive outcomes.
Ensure compliance with safety, security, and operational standards across the hotel.
Monitor performance against KPIs, driving sales opportunities while effectively managing costs and resources.
Take accountability for a guest service function and KPIs, as set out by the Hotel Manager
Partner with other hotel departments to keep operations running smoothly and deliver seamless guest experiences.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at [email protected].

What we’re looking for

Experience in a senior guest service role (eg. Front Office Manager/Supervisor, FB Manager/Supervisor, ME Manager/Supervisor, or Duty Manager).
Strong understanding of hotel guest service KPIs including guest satisfaction, loyalty recognition, lead generation, beverage GP and problem handling
Strong leadership and communication skills. You inspire and motivate, but aren’t afraid of tough conversations when needed.
Keen to grow beyond your current area of expertise and develop skills across all areas of hotel operations.

Whats in it for you

Our rewards package includes:

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to meet the Hotel Manager for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

The Holiday Inn Birmingham M6 J7 recently undergone a 1-Million-pound facelist to its public area and brand new meeting and events suite with its very own private terrace, private entrance as well as a private bar and refreshment area. Having 17 fantastic meeting rooms, all of which air conditioned with WiFi. We are surrounded by 7 acres of green belt land with 170 standard ensuite bedrooms and 20 executive bedrooms. Our new open lobby area incorporates a Startbucks lounge and dining areas in a modern and relaxed atmosphere. Our You Fit health and leisure centre offers a fully equipped gym, dance studio, 15 metre indoor swimming pool, steam room, sauna and whirlpool. Getting to us couldnt be easier as we are located just off the M6 motorway at junction 7 with convenient bus route and 250 car parking spaces should you drive.

Quick apply

Refine Your Search

pool service manager jobs in birmingham, eng

Guest Service Manager

Duty Manager

General Manager

Head of User Services

Duty Manager

Business Manager Selfridges Birmingham - Hermès Parfums & Beauté

CCaaS & Voice Specialist

Global Partnerships Manager - External Relations - 48418 - Grade 7

Cluster Manager - Campus Services - 30066 - Grade 6

Technical Lead

Duty Manager

Business Development Manager

Communications and Events Supervisor - Campus Services - 48510 - Grade 6

Key Account Manager & Projects Lead

Progression Coach

Inventory Manager

Business Manager

Night Manager

Accounts Receivable Partnerships Manager

Education Support Administrator - College of Medicine and Health - 49511 - Grade 4

I want to receive the latest job alerts for pool service manager in birmingham, eng

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