Pre sales consultant Work, Jobs in Birmingham, Eng (with Salaries)

Cruise Reservations Consultant
Ainsley Reid International —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
Fragrance & Beauty Sales Consultant - Birmingham Airport
Chanel —Birmingham
- Full-time
- Employee assistance programme
- Employee discount
11d
Sales & Business Development Executive
GeoGrow Limited —Burntwood
- From £25,000 a year
- Full-time
- CRM software
- Civil engineering
- Sales
Quick apply
Solution Consultant (m/f/d) - UK
PTV Logistics —Birmingham
- £65,000 - £75,000 a year
- Remote
- Communication skills
Long Term Care Assoc Acct Mgr - Birmingham, AL
Teva —Birmingham
- £88,000 - £160,000 a year
- Nursing home
- Sales
- Bachelor's degree
- Annual leave
7d
Health and Wellness Sales Advisor
Boots —Stratford-upon-Avon
- £13.56 - £15.59 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
8d
Business Development Manager
Perigon Search —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Sales
- Business development
- Contracts
Quick apply
Senior Business Consultant OCM experienced
Dassault Systèmes —Warwick
- Hybrid work
- Flexible schedule
9d
Associate - Commercial Development & Investment
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
Senior Facilities Manager
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- HVAC
- In-person
Quick apply
Industry Process Expert
GEOVIA —Warwick
- Hybrid work
- Sales
- Engineering
- English
- Flexible schedule
9d
Senior Asset Manager
OurCoop —Warwick
- Up to £70,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
3d
Business Development Manager (ERP Software)
Target Integration —University of Warwick
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Work from home
Quick apply
Senior Facilities Manager
JLL —Birmingham
- HVAC
Design & Planning Executive
Taylor Wimpey —Warwick
- AutoCAD
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Retaining Wall Sales Engineer
Elite Precast Concrete —Telford
- Full-time
- Sales
- Business development
- In-person
- Free parking
Quick apply
14d
Senior SuccessFactors Employee Central and Time Management Consultant
Capgemini —Birmingham
- Hybrid work
- Mentoring
- Communication skills
- Time management
16h
Asbestos Surveyor
Oracle Solutions —Birmingham
- £30,000 - £42,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Specialist Projects Manager
Elite Precast Concrete —Telford
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Research Fellow (Mental Health Mission MTC - Psychosis) - School of Psychology - 107564 - Grade 7
University of Birmingham —Birmingham
- £38,784 a year
- Full-time
- Doctoral degree
- Project management
- University

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pre sales consultant jobs near birmingham, eng

Cruise Reservations Consultant

Ainsley Reid International
Birmingham

Quick apply

Job details

Full-time
£26,000 - £28,000 a year

Qualifications

Sales
GCSE
Computer skills
Amadeus
Communication skills
Hotel experience
Time management

Full job description

Role Purpose

The Cruise Reservations Consultant is responsible for providing expert sales and service

support for cruise products to both travel agents and direct customers. The role includes

handling new cruise reservations and Manage My Booking enquiries, ensuring a high

standard of customer service, accurate booking management, and maximisation of sales

opportunities while meeting individual performance targets.

Key Responsibilities

Call Handling & Customer Service

Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met.
Handle all enquiries efficiently, professionally, and in line with company servicestandards.
Deliver a high-quality customer experience on every interaction.

Cruise Sales & Product Expertise

Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences.
Demonstrate strong worldwide and European cruise destination knowledge.
Accurately create and process cruise bookings, ensuring attention to detail and compliance with supplier policies.
Promote and prioritise the sale of preferred cruise lines in line with company strategy.
Meet or exceed individual sales, revenue, and commission targets.
Promote monthly offers, incentives, and campaigns to customers.

Manage My Booking & After-Sales Support

Handle Manage My Booking calls and post-sales enquiries, including:

o Amendments to cruise bookings (date changes, cabin changes, upgrades)

o Adding or modifying flights, hotels, transfers, tours, and excursions

o Handling special requests and cruise add-ons

o Re-pricing bookings where applicable

Make booking amendments accurately within cruise reservation systems and GDS (Amadeus / Galileo).
Resolve booking issues efficiently while maintaining customer satisfaction and retention.

Ancillary Sales & Revenue Optimisation

Maximise sales opportunities on every call by offering relevant ancillary products, including:
Pre- and post-cruise accommodation
Flights and flight upgrades
Transfers and car hire
Shore excursions and tours
Parking, insurance, and onboard upgrades

GDS, Systems & Administration

Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently.
Check and action GDS queues (Q’s) on a daily basis.
Organise and cost cruise and travel itineraries to meet customer requirements.
Complete general administrative tasks related to reservations and customer servicing.
Maintain accurate records in line with company and supplier requirements.

Teamwork & Development

Work collaboratively as part of the Cruise and Call Centre team.
Attend weekly staff meetings and general company meetings as required.
Maintain up-to-date knowledge of cruise products and destinations by attending: Training sessions, Ship visits, Cruise-related events and lunches, or Web-based training, both during and outside of working hours when required

Personal Requirements & Skills

Excellent communication skills (verbal and written).
Strong customer service focus with a professional and confident manner.
Proven organisational and time-management skills.
Excellent worldwide destination and cruise product knowledge.
Strong computer skills, including experience with GDS (Amadeus / Galileo).
Effective problem-solving and decision-making abilities.
Ability to work under pressure in a fast-paced call-centre environment.
Team-oriented with the ability to work independently when requi

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

pre sales consultant jobs in birmingham, eng

Cruise Reservations Consultant

Fragrance & Beauty Sales Consultant - Birmingham Airport

Sales & Business Development Executive

Solution Consultant (m/f/d) - UK

Long Term Care Assoc Acct Mgr - Birmingham, AL

Health and Wellness Sales Advisor

Business Development Manager

Senior Business Consultant OCM experienced

Associate - Commercial Development & Investment

Senior Facilities Manager

Industry Process Expert

Senior Asset Manager

Business Development Manager (ERP Software)

Senior Facilities Manager

Design & Planning Executive

Retaining Wall Sales Engineer

Senior SuccessFactors Employee Central and Time Management Consultant

Asbestos Surveyor

Specialist Projects Manager

Research Fellow (Mental Health Mission MTC - Psychosis) - School of Psychology - 107564 - Grade 7

I want to receive the latest job alerts for pre sales consultant in birmingham, eng

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