Technical support representative Work, Jobs in Birmingham, Eng (with Salaries)

Technical Analyst
Capgemini —Birmingham
- Computer networking
Customer Support Representative
Avensys UK Ltd —Kidderminster
- £27,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Sick pay
8h
Supervisor
Mears Group —Birmingham
- Management
- Maintenance
- Driving
- Annual leave
- Employee assistance programme
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
1d
Site Technician
BAM UK & Ireland —Solihull
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
3d
Sales Representative
Kerr —Birmingham
- Sales
- Organisational skills
- Communication skills
M&E Consultant
Building services (general) jobs —Birmingham
- Up to £60,000 a year
- Hybrid work
- Engineering
- Maintenance
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
2d
Gas Supervisor
Mears Group —Birmingham
- Supervising experience
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Assistant Site Supervisor
Star Academies —Birmingham
- £25,989 - £26,403 a year
- Call to connect
- Maintenance
- Organisational skills
- School
2d
Studio Engineer
Artifex Interior Systems Limited —Birmingham
- Full-time
- Engineering
Quick apply
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Assistant SENDCO
Star Academies —Birmingham
- £27,126.07 - £29,617.88 a year
- Call to connect
- Organisational skills
- School
- Teaching
14d
Site Technician
BAM Construction —Redditch
- £13.05 - £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
DQR Inspector
Parker Hannifin Corporation —Coventry
- Full-time
- Free parking
- Employee assistance programme
Digital communications and engagement role - Pubs Code Adjudicator
Department for Business and Trade —Birmingham
- £42,391 - £46,465 a year
- Part-time
- English
- Presentation skills
- Computer networking
13d
Offshore Environmental Inspector
Department for Energy Security & Net Zero —Birmingham
- £80,745 - £85,355 a year
- Part-time
- Hybrid work
- Maintenance
- Presentation skills
- Annual leave
- Employee discount
2d
Lead Service Designer
Capgemini —Birmingham
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Account Manager - IDNO
E.ON Energy Solutions Ltd —Solihull
- £60,601 - £74,963 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Negotiation
2d

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Technical Analyst

Capgemini -
Birmingham

Apply Now

Job details

Permanent

Qualifications

Computer networking

Full job description

Your role

The IT/OT Convergence Engineer is a hands‑on technical delivery role within an IT/OT convergence and SCADA consultancy, responsible for engineering, configuring, and supporting operational technology and industrial network environments at enterprise scale. The role combines practical OT engineering delivery with a clear development pathway toward emerging IT/OT convergence technologies—such as industrial data platforms, OPC UA, MQTT, edge computing, and cloud integration—supporting the long‑term evolution of digital industrial architectures across multi‑site water and utilities organisations.

Key responsibilities

Execute hands‑on engineering activities across OT, SCADA, and industrial network environments, including configuration, testing, commissioning, and fault resolution
Support the deployment and integration of IT/OT connectivity solutions, including switches, firewalls, secure remote access, and site‑to‑enterprise data flows
Assist with the implementation and validation of modern OT data exchange mechanisms (e.g. OPC UA, MQTT) under guidance from senior engineers
Participate in site and enterprise engineering activities, working safely within live operational environments
Contribute to the development and use of standard engineering designs, build guides, configuration templates, and reusable patterns
Produce and maintain accurate as‑built documentation, network diagrams, and configuration records
Actively build capability in emerging IT/OT convergence technologies, including edge, cloud, and industrial data platforms, through delivery participation and structured learning

Your profile

You’ll bring practical, hands‑on experience working with OT systems such as SCADA platforms, PLCs, RTUs, and associated field infrastructure, alongside a solid grounding in industrial networking and cyber‑secure operations. You’re comfortable diagnosing and resolving issues in live operational environments, have a good awareness of modern IT/OT convergence technologies, and are keen to continue developing your expertise. Experience in regulated or asset‑intensive sectors such as water or utilities will be an advantage.

Key strengths

Hands‑on OT systems and industrial networking experience, with a strong focus on reliable and secure operations
Problem‑solving mindset with awareness of modern IT/OT technologies and OT cyber security principles

Make it real - what does it mean for you?

Open access to digital learning platforms
Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Women@Capgemini

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who

Declare they have a disability, and
Meet the minimum essential criteria for the role.
Please opt in during the application process.

Capgemini. Make it real.

Need to know

All roles will require a level of security clearance; BPSS OR Security Clearance OR Developed Vetting.
You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Make it real | www.capgemini.com

Apply Now

Refine Your Search

technical support representative jobs in birmingham, eng

Technical Analyst

Customer Support Representative

Supervisor

Customer Success Representative – eShepherd

Site Technician

Sales Representative

M&E Consultant

PA and Office Manager - WMG Academy Solihull

Gas Supervisor

Assistant Site Supervisor

Studio Engineer

3rd Line Engineer - Support

Assistant SENDCO

Site Technician

DQR Inspector

Digital communications and engagement role - Pubs Code Adjudicator

Offshore Environmental Inspector

Lead Service Designer

JUNIOR SALES ADVISOR

Senior Account Manager - IDNO

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