test Work, Jobs in birmingham, eng (with Salaries)

Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Gym membership
UAT Analyst
Contechs Consulting Limited —Solihull
- Up to £37.04 an hour
3d
Test Analyst – Online Payments
Mitchells & Butlers - IT —Birmingham
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Software development
- Annual leave
Quick apply
2d
Copywriter
JE Consulting —Sutton Coldfield
- £27,000 a year
- Full-time
- Hybrid work
Quick apply
PCB Assembler/ Tester
J Lilley and Gillie Ltd —Birmingham
- From £12.71 an hour
- Part-time
- Computer literacy
- English
- Assembly
- Free parking
- Life insurance
Quick apply
Multi Skilled Operative
Mears Group —Birmingham
- Up to £37,000 a year
- Overtime
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Ultra Sonic Test Operator
Mettis Aerospace —Redditch
- £16 an hour
- Full-time
- Microsoft Word
- Warehouse experience
- IT
- Free parking
- Store discount
Quick apply
2d
Clinical Coder
Albrighton Medical Practice —Albrighton
- £13 an hour
- Part-time
- In-person
- Free parking
Quick apply
4h
Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham
British Transport Police —Birmingham
- £32,472 - £50,256 a year
- Communication skills
Quick apply
Test Managers
ASCII Consulting —Birmingham
- Analysis skills
- Team management
- Time management
Associate Applications Support Engineer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Pentester
iSTORM® —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Scripting
- Organisational skills
Quick apply
Trainee Bus Driver Yardley Wood
National Express West Midlands —Birmingham
- £12.71 - £19.67 an hour
- Overtime
- Paid training
- Annual leave
Graduate Test Analyst
ASCII Consulting —Birmingham
- SQL
Lab technician
Sky Metal Finishing —Wolverhampton
- From £12.21 an hour
- Part-time
- Laboratory experience
- Analysis skills
- Quality control
Quick apply
9d
Automated Test Analyst
ASCII Consulting —Birmingham
Training Officer
West Midlands Police —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
10d
Monitoring and Evaluation Officer
West Midlands Combined Authority —Birmingham
- £51,727 - £57,748 a year
- Part-time
- AI
- Annual leave
- Employee discount
8d
Contract - AI Test Lead
Deloitte —Birmingham
- Hybrid work
- Agile
- AI
- SDLC
14d

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Helpdesk Coordinator - FTC 12 months

WORD360 Language Services -
Birmingham

Apply Now

Job details

Fixed term contract
£25,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Gym membership
Flexible schedule
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Phone etiquette
Communication skills
Negotiation
Help desk

Full job description

About The Role

Main Purpose of Job

As we step into a new phase of growth we are searching for a driven and passionate Helpdesk Coordinator to join our expanding team. Delivering a polished and captivating Word360 experience, the helpdesk team is primarily responsible for being brand ambassadors. Since you will represent the company, it is imperative that you deliver an outstanding client experience that reflects your personality, professionalism and engaging style

Responsibilities and Duties

- Deliver outstanding customer service at every opportunity to our clients and sub-contractors.
- Responding professionally to phone calls & emails.
- Fulfil new client requirements and manage general queries.
- Taking care of client and linguist enquiries from the beginning to the end.
- Solve problems and swiftly recognise and address client concerns.
- Maintain accurate records of all communications within our database.
- Update job knowledge by participating in training, where required.
- Proactive and ability to work effectively within a team but also independently.
- Understand and deliver the service objectives in line with KPIs.

Skills and Attributes Required

- Be able to work in a fast-paced, customer service environment.
- Have outstanding customer service experience (minimum 2 years)
- Have an excellent phone manner and command of English.
- Pay attention to detail be extremely efficient and organised.
- The ability to remain positive and upbeat even during difficult customer interactions.
- Strong communication abilities, including the capacity to interact with clients both orally and in writing in a clear and effective manner.
- Possess strong problem solving and negotiation skills with the ability to persuade others.
- Be a finisher and do whatever it takes to complete a task.
- Display a willingness to learn.
- Competency in the use of Microsoft Office products such as Teams, Word, Excel and Outlook
- Willingness to work from Office location. (this is not a hybrid role)

Benefits

Holiday Allowance: 24 days of holiday per year, plus bank holidays, and an additional day off for your birthday.
Loyalty Reward: Earn an extra paid holiday for every two years of service, up to a maximum of 29 days.
Comprehensive Training: Enjoy a structured onboarding process, full training, and ongoing development opportunities, including annual group training to help you excel.
Employee Recognition: Celebrate achievements with our employee awards and development programs.
Health and Wellness: Benefit from health insurance, free gym memberships, free cinema tickets, and more.
Career Growth: Your efforts drive your success. With our ambitious growth plans, you’ll continually expand your expertise and opportunities.
Cycle to Work Scheme: Join the cycling revolution with our support.
Pension Scheme: Secure your future with our workplace pension plan.
Paid Sick Leave: Rest assured with paid time off during illness.
Social Events: Engage with colleagues and innovate through business-wide social events.

Recruitment Process

Successful applicants will complete a short pre-screen, including recorded answers to a few questions, along with a psychometrics test.
If shortlisted, you’ll be invited to a first interview (via Microsoft Teams or in person).
Finalists will attend a final interview (again, either online or face-to-face).
Please note, the process may change

Diversity, Inclusion and Wellbeing

Diversity, inclusion and wellbeing is an important part of Word360's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.

Additional Information

If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.

About Us

Word360 is the largest Interpreting and Translation company in the United Kingdom and we are lucky to be working alongside some brilliant clients across nationwide.

Apply Now

Refine Your Search

test jobs in birmingham, eng

Helpdesk Coordinator - FTC 12 months

Bookings Coordinator

UAT Analyst

Test Analyst – Online Payments

Copywriter

PCB Assembler/ Tester

Multi Skilled Operative

Ultra Sonic Test Operator

Clinical Coder

Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham

Test Managers

Associate Applications Support Engineer

Pentester

Trainee Bus Driver Yardley Wood

Graduate Test Analyst

Lab technician

Automated Test Analyst

Training Officer

Monitoring and Evaluation Officer

Contract - AI Test Lead

I want to receive the latest job alerts for test in birmingham, eng

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