Visitor experience assistants (part time / fixed term) Work, Jobs in Birmingham, Eng (with Salaries)

Retail Assistant
Twycross Zoo —Atherstone
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
3d
Research Fellow (111806-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Doctoral degree
- University
13d
Research Fellow (111825-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Doctoral degree
- University
4d

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visitor experience assistants (part time / fixed term) jobs near birmingham, eng

Retail Assistant

Twycross Zoo -
Atherstone

Quick apply

Job details

Part-time | Fixed term contract
£12.71 an hour
3 days ago

Benefits

Free parking
Store discount
Annual leave
Discounted or free food
Company events
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Hospitality
Customer service
Guest services
Communication skills

Full job description

Retail Assistant (Seasonal) – Face Painting Experience Preferred

About the role

We're looking for enthusiastic, friendly and proactive Retail Assistants to join our team for the upcoming season.

This customer-facing role combines excellent retail service with the opportunity to create memorable experiences for our younger visitors through face painting during busy periods, special events and peak trading days.

As part of our Visitor Experience team, you'll play an important role in ensuring every guest enjoys a fantastic day out.

Key Responsibilities

Retail

Deliver outstanding customer service to all visitors
Process transactions accurately using the till system
Assist guests with product enquiries and purchases
Replenish stock and maintain attractive displays
Keep retail areas clean, organised and welcoming
Support with deliveries and stock management

Face Painting

Provide high-quality face painting for children and families
Engage positively with visitors to create memorable experiences
Maintain excellent hygiene and safety standards
Manage queues professionally during busy periods
Represent the zoo in a friendly and professional manner at all times

What we’re looking for

A positive, approachable and friendly attitude
Excellent customer service and communication skills
Retail or customer-facing experience preferred
Confidence interacting with children and families
Ability to work both independently and as part of a team
Reliable, flexible and hardworking approach
Willingness to work weekends, bank holidays and peak seasonal periods

Desirable

Face painting experience
Artistic and creative skills
Previous retail, hospitality or visitor attraction experience

What we offer

Full training and ongoing support
A fun, rewarding and varied working environment
Opportunities to develop customer service and retail skills
Experience working within one of the UK's leading zoos

How to apply

To apply for this role, please submit your CV and cover letter by 10am on 14 July 2026.

All applications for this vacancy are to be submitted directly to the Company, and strictly no agency calls or agency CV submissions.

Additional Information

Due to the zoo’s location, own transport is recommended

The Package

You’ll benefit from:

· Holiday pay

· Uniform

· Staff membership card giving you free entry to the Zoo on your days off

· Complimentary Twycross Zoo ticket allowance for friends and family

· 25% discount in the Twycross Zoo gift shop

· 25% discount in Twycross Zoo food and beverage outlets

· Free onsite parking

· Monthly award scheme

· Access to work employee assistance programme

· Life assurance

· Access to an online discount portal.

More about us

We’re at the forefront of conservation, education and research, and have a strong commitment to our award-winning education programme which aims to increase the level of awareness, knowledge and understanding about the animals and their plight in the wild.

All applications for these Visitor Experience Assistant vacancies are to be submitted online, and strictly no agency calls or agency CV submissions.

Job Types: Part-time, Fixed term contract

Pay: £12.71 per hour

Benefits:

Company events
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Application question(s):

Why are you interested in working at Twycross Zoo?
Tell us something about yourself that we wouldn’t get from your CV
Due to the location being fairly remote, you must have a reliable way of commuting to the zoo on a regular basis. Can you confirm that you have access to a car/reliable lift?

Experience:

Customer Service: 1 year (preferred)
Face Painting: 1 year (preferred)

Work Location: In person

Quick apply

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visitor experience assistants (part time / fixed term) jobs in birmingham, eng

Retail Assistant

Research Fellow (111806-0626)

Research Fellow (111825-0726)

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