business analytics manager Work, Jobs in birmingham, wmd (with Salaries)

Senior Manager - Customer Insight Transformation
KPMG —Birmingham
- Full-time
2d
Head of performance and business intelligence
Sense —Birmingham
- £67,958 a year
- Full-time
- SQL
- Leadership
- Communication skills
18h
Manager, M&A Analytics
Deloitte —Birmingham
- Hybrid work
- Azure
- SQL
- Analysis skills
6d
Data & Analytics Delivery Manager
Tarmac —Solihull
- Military
- SQL
- Bachelor's degree
- Employee discount
17h
Financial Modelling Manager (Deals Insights & Analytics)
Pwc UK —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Mentoring
- Leadership
Business to Business Marketing and Communications Manager
Coventry University —Coventry
- £46,115 - £52,597 a year
- Full-time
- Marketing
- Annual leave
- Employee discount
13d
Business Planning Manager
Norton Motorcycles —Solihull
- Hybrid work
- Sales
- Marketing
- Free parking
- Employee assistance programme
Quick apply
8d
Sales Operations Manager - SCC Digital
SCC —Birmingham
- £70,000 - £80,000 a year
- Monday to Friday
- Hybrid work
- Sales
- SQL
- Communication skills
Senior Client Success Manager
Online Education Services —Birmingham
- £60,000 - £68,000 a year
- Hybrid work
- University
- Organisational skills
- Communication skills
- Annual leave
Quick apply
1d
Finance Graduate
VINCI Energies —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data Analysis / Sales Operations Analytics Manager
Lotus UK —Coventry
- Full-time
- Microsoft Excel
- Sales
- Data analysis skills
- Employee discount
12d
Solution Architecture Manager, New Business
Accenture —Birmingham
- Full-time
- Azure
- AWS
- Machine learning
CCaaS & Voice Specialist
Serco Group —Birmingham
- £65,000 - £75,000 a year
- Full-time
- AWS
- Agile
- IT
- Employee assistance programme
- Employee discount
eCommerce Manager
Alliance Automotive Group —Birmingham
- Marketing
- Project management
- Bachelor's degree
Quick apply
3h
Data and Insight Manager
Acorns Children's Hospice —Birmingham
- £46,350 a year
- Full-time
- Management
- SQL
- Data entry
- Annual leave
- Employee discount
14d
Implementation Project Manager
Elis —Birmingham
- Call to connect
- ERP systems
- Internship
- Employee assistance programme
Government and Public Sector Bid Manager
JLL —Birmingham
- Sales
Customer Development Manager (Metering)
National Gas —Birmingham
- Up to £55,594 a year
- Full-time
- Business development
- Travel
- IT
- Employee assistance programme
5d
Marketing manager
Qureos Inc —Wednesbury
- £50,000 - £65,000 a year
- Full-time
- Marketing
- Analysis skills
- Project management
- Annual leave
Account Manager, CoStar - East Midlands & East of England
CoStar Group —Birmingham
- Full-time
- No degree
- Organisational skills
- Communication skills

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Senior Manager - Customer Insight Transformation

KPMG -
Birmingham

Apply Now

Job details

Permanent | Full-time
2 days ago

Full job description

Job details

Location: Birmingham, Bristol, Edinburgh, Glasgow, Leeds, London, Manchester

Capability: Advisory

Experience Level: Senior Manager

Type: Full Time

Business Area: Operational Transformation

Contract type: Permanent

Job description

Summary of Role Purpose:

This role sits in the Insight team, within the Customer & Ops practice at KPMG.

The team is responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, in order to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through 2 propositions:

Voice of Customer (VoC): Programmes that continuously capture, analyse and act on customer feedback to drive enterprise decision-making. Our role is to design, implement and deliver these programmes
Insight Transformation: Helping clients leverage AI to transform how they operate and activate insight to improve performance and effectiveness.

Description of the role:

This Senior Manager role is critical to both our propositions:

Scaling KPMG’s Customer Insight Transformation proposition by providing market-facing authority to open senior conversations with CMOs / Chief Customer Officers
On VoC, leading the design thinking, set up and implementation and running a managed service, ensuring the highest level of client satisfaction in order to secure retention and growth

The successful candidate will have:

Market-facing authority to open senior conversations with CMOs / Chief Customer Officers
Ability to translate current Customer Insight client delivery into repeatable transformation narratives
Ability to diagnose client insight maturity
Ability to lead transformation workshops
Ability to co-develop compelling ‘Future of Insight’ go-to-market material that amplifies presence and expertise in key sectors
Credibility typically associated with Heads of Insight
Ability to own a small portfolio of target accounts
Ability to support partners in live market opportunities to drive pipeline creation and accelerate adoption of the proposition

Key Responsibilities:

Co-develop go-to-market material for our two key propositions, with reference to the team’s most recent engagements
Support our leadership team in market conversations
Diagnose client insight maturity and operating models
Run insight transformation workshops
Own a small portfolio of target accounts
On live engagements, lead a team of multidisciplinary professionals to deliver high quality insight, data & analytics solutions, including commercially relevant recommendations
Run and develop emerging and established accounts, building senior client relationships and driving deeper integration with our clients’ businesses
Be at the forefront on new technology and innovation within Insight sector, with particular focus on AI – becoming a champion of AI across the team
Manage project teams, getting the best out of junior colleagues, supporting their development and optimising resourcing across accounts
Support in running the Insight business as part of a wider customer practice, operational rigour in financial management to ensure strong profitability and accurate budgeting and forecasting

The Person:

Skills and experience:

The ideal candidate is likely to have a blend of the following skills and experience:

Experience in an insight, data, analytics and/or transformation role
Familiarity with transforming insight functions
A strong commercial mindset, continually seeking opportunities for new and existing account growth and cross sell opportunities
Sales-minded and opportunity-led: confident leading business development conversations, shaping propositions, and converting senior client conversations into qualified opportunities and pipeline
AI first mindset - interest in promoting and coaching colleagues in AI to drive efficiency and improve outputs
Thorough understanding of the VoC, customer data & insight technology landscape
Ability to engage and manage senior level stakeholders
Strong storyteller and workshop facilitator
Ability to lead teams to identify and deliver high quality insight and data solutions for clients.

#LI-AR1

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Refine Your Search

business analytics manager jobs in birmingham, wmd

Senior Manager - Customer Insight Transformation

Head of performance and business intelligence

Manager, M&A Analytics

Data & Analytics Delivery Manager

Financial Modelling Manager (Deals Insights & Analytics)

Business to Business Marketing and Communications Manager

Business Planning Manager

Sales Operations Manager - SCC Digital

Senior Client Success Manager

Finance Graduate

Data Analysis / Sales Operations Analytics Manager

Solution Architecture Manager, New Business

CCaaS & Voice Specialist

eCommerce Manager

Data and Insight Manager

Implementation Project Manager

Government and Public Sector Bid Manager

Customer Development Manager (Metering)

Marketing manager

Account Manager, CoStar - East Midlands & East of England

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