Entertainment manager Work, Jobs in Birmingham, Wmd (with Salaries)

Reservations Manager
Albert's Schloss Birmingham —Birmingham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bakery
- Phone etiquette
Quick apply
14d
Freelancer event crew
4 Events UK Ltd —Atherstone
- £120 - £180 a day
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
Quick apply
22h
Membership Advisor-Birmingham Leisure Community Trust
Birmingham Community Leisure Trust —Birmingham
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Gym membership
21h
Event Executive
Legends Global (Europe) —Coventry
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
14d
Leisure Operations Manager
Birmingham Community Leisure Trust —Birmingham
- Up to £37,000 a year
- Weekend availability
- Leadership
- Communication skills
- Employee assistance programme
- Gym membership
Project Manager
Sulzer —Birmingham
- Full-time
- PMP
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Sales & Events Manager
Doyles Bar Solihull —Solihull
- From £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Bar
- Business development
- Employee discount
Quick apply
Ticketing Assistant
Live Nation —Birmingham
- Full-time
- Communication skills
- Time management
5d
Senior F&B Lead- NEC Exhibitions
Levy —Birmingham
- £37,000 a year
- Sales
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
Barback Part Time
F1 Arcade UK —Birmingham
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Employee discount
- Bereavement leave
Quick apply
5d
Business Systems Advisor I NEC - Maternity Cover
Levy —Birmingham
- £30,000 a year
- Weekend availability
- Computer literacy
- Organisational skills
- Time management
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Work from home
Quick apply
General Manager
Golf Fang Birmingham —Birmingham
- £45,000 a year
- Full-time
- Bar
- Team management
- Budgeting
- Employee discount
- Life insurance
Quick apply
12d
Assistant Manager
Starbucks —Birmingham
- Part-time
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
Deputy Manager
Hollywoodbowlgroup —Birmingham
- Up to £30,500 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
6d
Deputy General Manager
Social Sticks Worcester LTD —Worcester
- £26,000 - £30,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Employee discount
Quick apply
2h
Bartender Part Time
F1 Arcade UK —Birmingham
- £13 an hour
- Part-time
- Serving
- Bar
- Guest services
- Employee discount
- Bereavement leave
Quick apply
5d
Progression Job Coach
Serco Plc —West Bromwich
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Employee assistance programme
Advocate
VoiceAbility —Coventry
- £24,545 - £29,500 a year
- Part-time
- Remote
- Travel
- Annual leave
- Employee assistance programme
13d
Barista - Store# 86222, HARBORNE
Starbucks —Harborne
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme

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Reservations Manager

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£30,000 - £31,000 a year
14 days ago

Qualifications

Hospitality
Sales support
Customer service call handling
Inbound customer enquiry call handling
B2B
Phone etiquette
Guest services telephone call handling
Communication skills

Full job description

£30,000–£31,000 per annum + up to 32% bonus

Reservations Manager – Albert’s Schloss Birmingham

Salary:£30,000–£31,000 per annum + up to 32% bonus

We are looking for a hardworking,talented and experienced individual to join our Sales team at Albert’s Schloss Birmingham,as our new Reservations Manager. If you’re organised,commercially minded and love creating incredible experiences for guests,this could be the role for you!

What you’ll be doing

Reactive Business: Lead the work on reactive incoming business via the website,phone and Outlook,responding to enquiries and converting opportunities into bookings.
Corporate Business:Support the Sales Manager with larger event enquiries,helping to convert corporate and agency business.
Phone Calls:Take the lead on managing incoming phone calls,ensuring every guest receives a warm,professional and knowledgeable experience.
Upsells:Increase spend per head on confirmed bookings by confidently upselling packages,pre-orders,experiences and bolt-ons.
Event Management:Ensure every booking is organised correctly,considering allocations,pre-orders,run sheet notes and all relevant information to ensure a smooth handover to the Operations team.
Showcases: Alongside the Sales Manager,support with seasonal corporate showcases and other sales events to showcase everything Albert’s Schloss Birmingham has to offer.
FAM Trips: Support the wider Sales team with agency and corporate venue FAM trips,helping to showcase our venue and experience.
Off-Peak Shifts:Collaborate with the wider Albert’s Schloss Birmingham team by working evening and weekend shifts when required.

Who we need

Previous experience in a senior sales,reservations or events role is essential,ideally from a hospitality or similar background
Experience in B2B and corporate/agency account management.
A genuine love for hospitality and a desire to go above and beyond for our guests and clients.
Highly organised,commercially minded and computer literate.
Excellent communication and written skills.
Experience using the Collins booking system is desirable.
An excellent phone manner and confidence speaking with a wide range of clients.
Someone who thrives in a fast-paced environment and can keep calm,organised and positive when things get busy.

Who we are

Albert’s Schloss is part of the Mission Mars group,an award-winning,fast-growing hospitality group with venues across the UK,including Rudy’s Pizza,Schiller's Hall and Albert Hall.

Our Bavarian bier hall and alpine-inspired restaurant is a retreat from the modern world where we invite you to discover new things,celebrate one another,and revel in the wünder of our Schloss. Influenced by our travels across Alpine Europe,expect roaring fires,tankards of Europe’s finest bier,delicious Bavarian-inspired dishes from our Cook Haus and bakery,and seven nights of showtime.

Albert’s Schloss Birmingham is at the heart of the city,bringing our unique blend of food,bier,cocktails,entertainment and unforgettable experiences to Birmingham.

We have been rated as a ‘World Class’ place to work by Best Companies,and we truly invest in and develop our people whilst being true to our values of Fun,Authentic,Positive,Initiative,Neighbourly & Committed.

For more information about us,visit www.albertsschloss.co.uk

Rewards

50% off at all Mission Mars venues for you and your friends.
Dreams Machine – have a dream? Enter our Dreams Machine for a chance to win money to help make it happen!
Loyalty bonus scheme.
Invitations to big parties,including our Christmas awards ceremony,summer BBQ and football tournament.
24/7 access to free,confidential and specialist mental health and wellbeing support.
Training and development programme with over 38 courses for various roles and levels.
Annual workshops at exciting (secret) locations.
Trips away to UK and overseas-based partners to enhance your knowledge (and sometimes just for fun…).
An independent culture where your ideas matter.

Candidate Information

We will aim to respond to all applicants within 7 days. If you are successful,you will be contacted about an interview.

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know at [email protected].

Quick apply

Refine Your Search

entertainment manager jobs in birmingham, wmd

Reservations Manager

Freelancer event crew

Membership Advisor-Birmingham Leisure Community Trust

Event Executive

Leisure Operations Manager

Project Manager

Sales & Events Manager

Ticketing Assistant

Senior F&B Lead- NEC Exhibitions

Barback Part Time

Business Systems Advisor I NEC - Maternity Cover

Travel Lifestyle Manager - Arabic Speaking | Overnight

General Manager

Assistant Manager

Deputy Manager

Deputy General Manager

Bartender Part Time

Progression Job Coach

Advocate

Barista - Store# 86222, HARBORNE

I want to receive the latest job alerts for entertainment manager in birmingham, wmd

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