Field service coordinator Work, Jobs in Birmingham, Wmd (with Salaries)

Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- Training & development
- Time management
- Employee discount
- Referral programme
10d
Field Operations Coordinator - Birmingham (Maternity Cover)
Rocksteady Music School —Birmingham
- £24,500 a year
- Temporary
- Experience working with children
- Computer skills
- School
Quick apply
11d
Recovery Coordinator - Leamington and Stratford
Change Grow Live —Leamington Spa
- £28,557.79 - £32,802.41 a year
- Case management
- Travel
- IT
Private Patient Co-ordinator
Spire Healthcare —Birmingham
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Field Support Coordinator
Smiths News —Worcester
- £13.09 an hour
- Hybrid work
- Customer service
- In-person
- Communication skills
- Annual leave
- Work from home
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
5d
Key Account Coordinator
Protect Environmental Services Limited —Birmingham
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
Commercial Graduate Scheme – Technical Sales & Business Development
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Business development
- No degree
- Business
- Annual leave
Elective Home Education Coordinator
Civic Recruitment Limited —Coventry
- £30.68 an hour
- Full-time
- Remote
- Experience working with children
- School
- Work from home
Quick apply
Service Planning Coordinator
Direct Air & Pipework —Binley and Willenhall
- £26,436.80 - £30,000.00 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Sick pay
Quick apply
9d
Engineering Scheduler/Service Coordinator
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Analysis skills
- Free parking
- Flexitime
Quick apply
1d
Service Coordinator
Johnson Controls —Droitwich
- Full-time
- Communication skills
- Annual leave
12d
Prison In-Reach Recovery Coordinator
Change Grow Live —Walsall
- £28,557.79 - £32,802.41 a year
- Travel
- Time management
- Annual leave
- Employee discount
Scheduler (Housing Repairs & Maintenance)
Platform Housing —Worcester
- £32,393 a year
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
4d
Reactive Works Planner
Rightio Subcontractor Ltd —Oldbury
- £26,436.80 - £27,183.00 a year
- Full-time
- Time management
Quick apply
Safeguarding Coordinator
Islamic Relief Worldwide —Birmingham
- £36,128 a year
- Full-time
- English
- Analysis skills
- Organisational skills
- Annual leave
- Sick pay
Field Care Supervisor - Supported Living (No Visa Sponsorship)
Gracious Healthcare Services —Walsall
- £31,000 a year
- Weekend availability
- Supervising experience
- Travel
- Organisational skills
- Sick pay
Quick apply
4d
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
8d

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Planner Coordinator

BCA Logistics -
Birmingham

Quick apply

Job details

Permanent
£29,742.37 a year

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Transport schedule optimization
Computer literacy
Delivery scheduling
Logistics
Internal department liaison
Microsoft Office Suite
Complaint handling
Data entry
Transport experience
Transport scheduling
Communication skills
Time management

Full job description

About The Role

Vehicle Movement Planner & Coordinator

Birmingham, Solihull Parkway

4 on 4 off rotating shift - 8am - 7pm

£29742.37 per annum

Main Function of the Job

This varied role is responsible for the planning and coordination of vehicle movements for our fleet of specialist drivers, who collect and deliver vehicles under the We Buy Any Car brand.

You will act as the first point of contact for our fleet of employed and self-employed drivers, providing support and guidance to ensure efficient and professional vehicle collections and deliveries.

Working within a small, friendly, and fast-paced team dedicated solely to the WeBuyAnyCar operation within BCA Logistics, you will build excellent rapport with our field-based remote workforce and enjoy the camaraderie of a lively office environment.

This position is ideal for someone who thrives in a busy office, enjoys problem-solving, and is keen to progress their career in the automotive industry.

Key Responsibilities

Plan, allocate, and manage vehicle movements, ensuring customer Service Level Agreements (SLAs) are met.
Support and guide drivers in delivering first-class customer service.
Monitor vehicle availability and make amendments as required to maintain accuracy of job details.
Input and update movement data received via email, electronic imports, or verbally.
Proactively prioritise workloads and respond promptly to real-time events such as traffic delays, breakdowns, or last-minute requests.
Answer incoming calls promptly and professionally, assisting drivers with any queries or job confirmations.
Liaise with Service Delivery and Administration teams to resolve customer and driver queries, including pay-related issues.
Ensure all work is planned in line with customer requirements, including time windows, EPOD expectations, and site access constraints.
Coordinate additional driver resources when needed to meet operational demand.
Re-plan movements in cases of aborts, failures, or breakdowns.
Report any issues, delays, or driver concerns to the Team Leader or Operations Manager.
Maintain accurate records and systems to support operational efficiency.
Resolve complaints and take corrective action to prevent recurrence, in compliance with departmental ISO 9002 guidelines.
Provide day-to-day administrative support to Team Leaders and Operations Managers.
Take responsibility for your own health and safety and that of colleagues at all times.
Undertake any other reasonable duties as required.

Skills and Experience Required

Right to work in the UK.
Friendly, polite, and professional manner.
Strong communication and interpersonal skills.
A positive ‘can-do’ attitude and proactive approach.
Excellent attention to detail and accuracy in data entry.
Ability to remain calm and organised under pressure in a busy office environment.
Strong time management and prioritisation skills.
Competent IT skills, particularly with Microsoft Office and in-house systems.
Experience within transport, logistics, or automotive operations is desirable but not essential.

Why Join Us?

You’ll be part of a dynamic and supportive team where your contribution makes a real difference. We offer the opportunity to develop your career within BCA Logistics, the UK’s leading vehicle collection and delivery company, and gain valuable experience in a fast-moving, customer-focused environment.

Quick apply

Refine Your Search

field service coordinator jobs in birmingham, wmd

Planner Coordinator

Field Service Coordinator

Recovery Coordinator

Field Operations Coordinator - Birmingham (Maternity Cover)

Recovery Coordinator - Leamington and Stratford

Private Patient Co-ordinator

Field Support Coordinator

Facilities Helpdesk Administrator

Key Account Coordinator

Commercial Graduate Scheme – Technical Sales & Business Development

Elective Home Education Coordinator

Service Planning Coordinator

Engineering Scheduler/Service Coordinator

Service Coordinator

Prison In-Reach Recovery Coordinator

Scheduler (Housing Repairs & Maintenance)

Reactive Works Planner

Safeguarding Coordinator

Field Care Supervisor - Supported Living (No Visa Sponsorship)

Internal Sales Coordinator

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