It professional Work, Jobs in Birmingham, Wmd (with Salaries)

IT Support
Springboard Corporate Finance —Birmingham
- £31,420.00 - £47,089.62 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
- Work from home
- Life insurance
Quick apply
7h
Office Assistant (Part Time)
Carter Jonas —Birmingham
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
2d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Junior Developer – Application Services - IT Services - 107126 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
3d
Online Operations Assistant
First Intuition —Birmingham
- Full-time
- Remote
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Quick apply
2d
Energy Projects Support Officer
West Midlands Combined Authority —Birmingham
- £33,669 - £38,895 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
1d
Loss Prevention Officer
Homesense —Solihull
- Part-time
- Employee assistance programme
- Employee discount
1d
Administrative & Digital Assistant
BSCCP —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Sick pay
Quick apply
2d
IT Director – UK
Tony Gee and Partners LLP —Birmingham
- Hybrid work
- Computer Science
- IT
- Leadership
- Annual leave
- Employee assistance programme
Back-End Developer (Remote)
Emperor —Birmingham
- Remote
- Azure
- SQL
- JavaScript
Healthcare Science Associate - Apprentices
Birmingham Women's and Children's NHS Foundation Trust —Edgbaston
- £25,272 a year
- Full-time
4d
Technical Analyst
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
- Analysis skills
- Communication skills
1d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
Project Officer
West Midlands Police —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee discount
14d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
IT Support Team Leader
Grafton Group Plc —Birmingham
- Up to £45,000 a year
- Management
- English
- Windows
Evidence and Analysis Lead
Birmingham City Council —Birmingham
- £54,495 - £64,811 a year
- Full-time
- Hybrid work
- Management
- Project management
- Leadership
4d
Business Analyst
Trowers & Hamlins LLP —Birmingham
- Full-time
- Agile
- Communication skills
Computing & IT Lecturer
School of Coding —Birmingham
- £35,000 - £40,000 a year
- Weekend availability
- Master's degree
- Education
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
AI Engineer
SCC —Birmingham
- £45,000 a year
- Monday to Friday
- Hybrid work
- Azure
- System design
- APIs
3d

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IT Support

Springboard Corporate Finance
Birmingham

Quick apply

Job details

Part-time
£31,420.00 - £47,089.62 a year
7 hours ago

Benefits

Casual dress
Private dental insurance
Employee mentoring programme
Work from home
Canteen
Company events
Sabbatical
Life insurance
Sick pay

Qualifications

Microsoft Windows Server
Jira
TCP
Operating systems
Incident management
Software troubleshooting
SCCM
BMC Remedy
Customer service
Software deployment
GCSE
LAN
Windows
Technical support
Microsoft Office
Firewall
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Support professional to provide technical assistance and support to our organisation. The ideal candidate will possess strong problem-solving skills and a comprehensive understanding of various operating systems, networks, and hardware components. This role involves delivering exceptional customer service while maintaining and troubleshooting IT infrastructure to ensure seamless business operations. The position offers an excellent opportunity for individuals eager to develop their career within a dynamic IT environment.

Duties

Provide technical support for desktop and laptop computers, peripherals, and network devices across the organisation.
Troubleshoot software issues, including Microsoft Office applications, Windows, macOS, Linux, and specialised enterprise software such as BMC Remedy, ServiceNow, and Jira.
Manage user accounts and permissions within Active Directory and utilise tools like SCCM for software deployment and updates.
Support network infrastructure including LAN, VPNs, DNS, TCP/IP configurations, firewalls, and related security measures.
Assist with hardware maintenance and upgrades of computers, servers, and other IT equipment.
Monitor system performance and conduct regular maintenance to prevent potential issues.
Document incidents and resolutions accurately using ticketing systems such as ServiceNow or Jira.
Collaborate with other IT team members to implement new systems or upgrades effectively.
Communicate technical information clearly to non-technical staff through excellent customer service skills.

Experience

Proven experience in providing technical support within an enterprise environment.
Familiarity with computer networking concepts including TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Hands-on experience with operating systems such as Windows (including Windows Server), macOS, and Linux.
Knowledge of Active Directory management and utilisation of SCCM for software deployment.
Experience troubleshooting hardware components and software applications across diverse platforms.
Proficiency in using help desk tools like BMC Remedy or ServiceNow for incident management.
Strong communication skills with the ability to explain technical issues clearly to users at all levels.
Ability to analyse problems efficiently and implement effective solutions promptly. This role is ideal for motivated individuals seeking to expand their expertise in IT support within a professional setting that values continuous learning and excellent service delivery.

Pay: £31,420.00-£47,089.62 per year

Benefits:

Canteen
Casual dress
Company events
Employee mentoring programme
Life insurance
Private dental insurance
Sabbatical
Sick pay
Work from home

Education:

GCSE or equivalent (preferred)

Experience:

Computer networking: 1 year (required)

Work Location: Hybrid remote in Birmingham B2 5QB

Quick apply

Refine Your Search

it professional jobs in birmingham, wmd

IT Support

Office Assistant (Part Time)

Onsite IT Support Analyst - 1st/2nd line

Junior Developer – Application Services - IT Services - 107126 - Grade 5

Online Operations Assistant

Energy Projects Support Officer

Loss Prevention Officer

Administrative & Digital Assistant

IT Director – UK

Back-End Developer (Remote)

Healthcare Science Associate - Apprentices

Technical Analyst

IT Support Analyst

Project Officer

IT Support Specialist

IT Support Team Leader

Evidence and Analysis Lead

Business Analyst

Computing & IT Lecturer

AI Engineer

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