Mediator Work, Jobs in Birmingham, Wmd (with Salaries)

Individual Conciliator
Advisory, Conciliation and Arbitration Service —Birmingham
- £36,547 - £39,566 a year
- Part-time
- Presentation skills
- IT
4d
Team Leader
HM Courts & Tribunal Service —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
2d
Team Leader
HM Courts and Tribunals Service —Soho and Victoria
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Annual leave
2d
Marketing Project Manager (12 month FTC)
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Project management
- Communication skills
HR Generalist
Samsic UK —Coventry
- £29,000 - £31,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Travel
- Human resources
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Individual Conciliator

Advisory, Conciliation and Arbitration Service -
Birmingham

Apply Now

Job details

Permanent | Part-time | Full-time
£36,547 - £39,566 a year
4 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Presentation skills
IT

Full job description

Details

Reference number

464831

Salary

£36,547 - £39,566

The Civil Service pay remit and Acas pay policy will apply.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Higher Executive Officer

Grade 9

Contract type

Permanent

Business area

ACAS - Dispute Resolution

Type of role

Conflict Advisers

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Birmingham, Cardiff, Glasgow, Manchester, or Newcastle with an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas.

(Due to workforce restrictions, London, Mildenhall, Fleet, Leeds and Nottingham will only be available to existing employees of Acas who are currently based in these offices. These internal candidates should select any location and email [email protected] to confirm you are currently based in one of these offices).

You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.

Please note that any agreement on Part-Time working hours is subject to agreement that the initial training period (7 weeks) will be completed on a Full-Time basis.

Successful candidates will be offered roles in merit order based on the location they have chosen, and will be required to start on the date offered to align with the training schedule. Those who are unable to start on that date or are unavailable for certain parts of the training period will be placed on the reserve list for consideration in a future intake.

About the job

Job summary

The key role for an Individual Conciliator is to resolve potential or actual employment disputes that would otherwise result in an employment tribunal hearing.

Conciliators deal with potential and actual employment tribunal claims which can cover any area of employment law or employment relations. They dont take sides, working instead to persuade all parties of the benefits of resolving disputes at an early stage. Their work involves discussing the strengths and weaknesses of cases with the parties concerned, with a view to reaching mutually satisfactory outcomes which are legally binding.

Job description

Conciliators facilitate and promote the positive resolution of workplace disputes involving individual employment rights or working relationships through settlement or withdrawal of potential or actual complaints to the employment tribunal.
They proactively manage a large caseload and respond to allocated work promptly, with the aim of resolving disputes at the earliest possible stage.
They also assist parties who are often experiencing very challenging circumstances. Many claims involve concerns of discrimination and unfair treatment, and calls can frequently include expressions of frustration and distress. Therefore, conciliators must be empathetic and sensitive, yet also resilient in managing repeated interactions with parties who may require substantial support and patience.
Conciliation is undertaken through telephone conversations with parties but also face to face using digital platforms or occasionally in person to enhance the prospect of resolution. This involves discussing the case, the applicable employment law and influencing and negotiating with parties with a view to resolving the dispute.
Conciliators contribute to the wider Acas mission of improving employment relations, by identifying and exploring opportunities to raise awareness of the wider work of Acas, promoting other Acas services as appropriate.
As part of their development, Conciliators are encouraged to train as Individual Mediators to support delivery Acas mediation services alongside their conciliation role.
Following completion of your training, you will be assigned to either an individual caseload or a team caseload in line with business needs and operational requirements at that time.

We expect to make appointments from this recruitment throughout 2026 / 2027, in merit order and by location preference as required.

Virtual Information Session

Please come along to our virtual information session where you will hear from current Acas staff to provide an opportunity for you to learn more about Acas, the role and benefits within the organisation.

Date: Tuesday 23 June 2026
Time: 1:00 PM - 2:00 PM

Click Here to Join Meeting

We would advise candidates to attend the event before submitting an application. You will find further information in the attached Candidate Information Pack.

Who we are

Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, were impartial, so were not on anyones side. That means were working for everyone to help prevent, manage and resolve workplace issues.

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent, manage or resolve workplace problems.

Acas: Britains Workplace Experts

Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards; it has been Disability Confident Highly Commended, a Pay Gap award winner, and an Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

Person specification

The successful applicants will have the following:

Essential Experience Criteria

Can communicate confidently using excellent verbal and written communications
Ability to proactively manage a large workload, responding to allocated cases promptly and able to adapt to challenges
Ability to explain complex concepts, often to people with no knowledge of the subject matter, using clear appropriate language
Ability to build a professional rapport whilst remaining independent
Ability to influence parties to move them towards resolution whilst maintaining independence and balance

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Delivering at Pace

We only ask for evidence of these behaviours on your application form:

Communicating and Influencing

Benefits

Alongside your salary of £36,547, Advisory, Conciliation and Arbitration Service contributes £10,587 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Were big believers in rewarding people for the amazing work they do. Take a look at some of the fantastic benefits we offer:

Learning and Development
Health and wellbeing
Pension scheme
Cycle to work scheme
Interest free season ticket loans
Volunteering opportunities

Could you ask for any more?

Youll have access to a Lifestyle website where youll be able to grab savings on a wide range of products, from holidays to your weekly shop.

To find out more, check out: Working for Acas

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

How to apply

Please click on the 'Apply now' button.

As part of the application process, you will be asked to complete:

A 250 word Behaviour Statement on Communicating and Influencing
An evidence-based Personal Statement reflecting the Essential Experience requirements as listed in the Person Specification section of this advert. Your Personal Statement should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.

Should a large number of applications be received, an initial sift may be conducted using the following:

A 250 word Behaviour Statement on Communicating and Influencing

Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to interview.

If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a Hold status for up to 12 months and if we are able to invite you to an interview we will be in touch.

Interview Details

If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place during the weeks commencing 10 August 2026 and 17 August 2026.

It will be a Behaviours, Experience, and Strengths based interview.

The following Behaviours will be assessed at Interview:

Communicating and Influencing
Delivering at Pace

The following Essential Experience criteria will be assessed at Interview:

Can communicate confidently using excellent verbal and written communications.
Ability to proactively manage a large workload, responding to allocated cases promptly and able to adapt to challenges

A reserve list will be created for this position, this means that if you have passed the interview, but we couldnt offer you this position, youll be on a reserve list for 12 months and may be considered for similar positions in your location.

Reasonable Adjustments

As a Disability Confident Leader, Acas is committed to creating an inclusive recruitment process. If you have a disability and feel that any part of the recruitment process puts you at a disadvantage, we will work with you to make Reasonable Adjustments that support your needs. If you require any changes to help you apply:

Please contact the Acas Recruitment Team via [email protected] as soon as possible before the closing date to discuss your needs.
Please complete the Assistance Required section on the Additional Requirements page of your application form to let us know about any adjustments or support you may need during the recruitment process. For example, this might include accessibility arrangements for entering a building or interview room, communication support, modifications to assessment methods, etc.
You can find out more about the Disability Confident Scheme and Reasonable Adjustments by clicking these links.

Want to learn more about Civil Service recruitment? You can find out more on Civil Service Careers, including information on Success Profiles, writing a Personal Statement, acceptable use of Artificial Intelligence, and what to expect at Interview.

For applicants requiring a visa to work in the UK

Please be advised that Acas does not hold a UKVI Sponsorship Licence, so we cannot consider sponsoring a visa applicant or issuing a Certificate of Sponsorship.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : HR Recruitment Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on [email protected] in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Apply Now

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mediator jobs in birmingham, wmd

Team Leader

Team Leader

Marketing Project Manager (12 month FTC)

HR Generalist

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information